Tim Hortons

15551 Fraser Hwy Unit 101, Surrey
(604) 583-1332

Recent Reviews

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Gloria Garcia

It is bit difficult to get in and out due to the sky train construction, but there is a lot less wait time can see, which is great to pop in for an ice capp.

Atmosphere: 5

Food: 5

Service: 5

Isaac Kim

All visitors here, believe in JESUS CHRIST and be saved!!

Atmosphere: 5

Food: 5

Service: 5

Taran Bal

I had an unpleasant experience at this Tim Hortons location .The service felt rushed and not very welcoming. My order was not handled with the level of care I usually expect, and overall the interaction made me feel disappointed as a customer. Also,some employees have bad attitude and i think her name is joti. I came here couple of times ,she don’t behave properly with customers at all.

I hope management can look into improving customer service so guests feel respected and valued.

Atmosphere: 1

Food: 1

Service: 1

harpreet Salopal

This Location is a nightmare,Staff don’t know how to talk to customers,They speaking different languages and laughing with each other while taking customers,I was served by a girl name KHUSHI,She is very rude while serving,she is cracking jokes with other girl,which seems disrespectful towards their job and customer,Its look like very unprofessional,,Owner of this location have to give her proper training so she will behave with customers..

Atmosphere: 1

Food: 1

Service: 1

Karan Bhullar

Have been visiting this Tim Hortons since last few months on weekends, I hv got the excellent customer service especially the evening staff. Thanks for the kind service.

Atmosphere: 5

Food: 5

Service: 5

Harkomal Bhullar

I went to this Tim on Saturday evening, staff was really good. Excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Sukhbir Singh Deol

I went at this location at 10:55pm they were about to close store but still they still managed to brew me fresh steep tea. The evening staff was really nice and polite especially the long height girl. I think her name was khushi . Really nice service.

Atmosphere: 5

Food: 5

Service: 5

Arman Kumar

visited on Saturday evening, and Beant and Khushi were amazing. They were very kind, fast, and helpful. They took my order correctly and made everything fresh.

Their friendly attitude made my visit really nice. Thank you, Beant and Khushi, for your great service!

Service: 5

Jaspreet Bhogal

I visited this Tim Hortons on Saturday evening and had a really great experience. The evening staff were very polite, welcoming, and fast with the service. Even though it was a busy time, they stayed calm and handled every order with a smile. My food and drinks were fresh, accurate, and prepared quickly by beant

I really appreciate their hard work and positive attitude at the end of the day. Thank you to the whole evening team for making my visit smooth and pleasant. Keep up the amazing service!

Atmosphere: 5

Food: 5

Service: 5

Gurbaj singh

I visited this Tim Hortons today evening and had a really positive experience. The evening staff were kind, patient, and attentive. They greeted customers warmly and handled each order with care.

My order was prepared quickly and everything tasted great. It was clear the team was working hard and doing their best to keep everyone happy. Thank you to the evening staff specially the girl named khushi i guess, for making my visit so pleasant

Bob John

Today, I visited Tim Hortons during my 15-minute break and ordered a bagel with butter. Instead, I was given a bagel with cream cheese. Because I was hungry and short on time, I had to return to get the correct order.

When I informed the staff member about the mistake, she began raising her voice at me and insisted it was not her fault. Her behavior was rude and unprofessional. After I walked away, she continued speaking loudly in Punjabi at the back. I believe her name may be Kushi or Beant.

This experience made me feel disrespected and uncomfortable. I kindly request that you address this issue to ensure better customer service in the future.

Thank you for your attention.

Service: 1

V. R

Parking hard to find .

Atmosphere: 3

Food: 5

Service: 1

Paramjit Chahal

Very good and fast service provided by Avneet, Sakshi, Radhika, and Parminder.

Atmosphere: 5

Food: 5

Service: 5

jasvir Rai

I went down there almost two weeks ago I ordered coffee and I paid by card after that I remember I have cash but my payment done she said your payment done I said ok that’s fine and her customer service very unprofessional and rude i said to her I’ll complaint she said thats fine go ahead she is super rude to me her name joginder please improve your customer service because customer spend lot of money in Tim Horton

Scott Vandenberg

Dirty interior - 3 on staff and took 15 minutes to acknowledge us as customers. The donuts were not fresh - not returning here, eh?

Atmosphere: 2

Food: 2

Service: 2

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