Thanks Sandra for making my drink so quick. Best service at this location.
Atmosphere: 5
Service: 5
Dee Soriano
Great service from the team of Jamie and Marifel we needed to order for an event and they were very accommodating and looked after us greatly. Thank you for the fast turn around.
Atmosphere: 5
Food: 5
Service: 5
Poseidon Athen
Good place to visit for a quick hot and cold drink Thanks
Atmosphere: 5
Food: 5
Service: 5
sina golestanirad
THE MOST STUPID ONE I HAVE EVER SEEN.....
I waited half an hour in the beverage and baked goods line just to get a coffee and a bagel, BUT they told at the counter that if I wanted my bagel toasted, I had to leave and go wait in an entirely different line... !!!!!!!!
This makes absolutely no sense and is beyond frustrating. It’s a complete waste of customers’ time and shows zero respect for people who have already waited so long...
Service: 1
Khushi's Stuff
I don’t like this Tim, despite the location is really good but there is old lady as a cashier, its really difficult to explain things to her, last time I came I explained her the right she said this thing doesn’t exist. Even she have some hearing problem also.
Atmosphere: 2
Food: 1
Service: 1
Harjinder Takhar
Very bad experience would not recommend
Atmosphere: 1
Food: 1
Service: 1
aram gill
Sandra is very helpful and nice.she is so polite
Atmosphere: 5
Food: 5
Service: 5
Arshpreet
Great customer servicee!
Atmosphere: 5
Food: 5
Service: 5
Dianna
I ordered using the app for pick up, when I arrived at the store I was trying to ask a lady if I could get my order because I saw it was at the counter but she just looked at me and went away. I've been standing there for more than 8 minutes and still no one dares to ask what do I need. I can clearly see two of the staffs less than a meter away from me, talking to each other like I do not exist. One Filipina lady that has tattoo on the arm came to give an order and tried to ask if I could pick up my order but she just look at me and walk pass by went to the other coworker and started to chitchat again. I always use the mobile app for pick up because it's convenient but, the way these people treat customers made it unpleasant early morning experience and is very unacceptable. I hope the management find a way to retrain these people. They shouldn't have been working on a customer service if they are not willing to help.
Atmosphere: 1
Food: 5
Service: 1
Saad Ahmad
The only time Horton’s with the best staff and makes back to back great drinks. I’ve never had an order here that was not done properly. Thank you
Very nice people and cute alway smiling Hire more Filipina very hard worker and passionate.
Atmosphere: 5
Food: 5
Service: 5
Jels Han
Tim Hortons Guildford Mall has been consistently good every time I visit. The staffs are friendly, the service is quick even during busy hours, and my coffee and food always come out fresh. Well managed location. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
eunice alonzo
Staffs are friendly and always get my order right away. The best Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons
Awesome Team!
Atmosphere: 5
Food: 5
Service: 5
pri Ya
The staff is working very slow. Customers have to wait soo long. It is really annoying. Owner should hire more productive employees we waited for soo long and even did not get what we wanted👎👎 completely disappointed.
Thanks Sandra for making my drink so quick. Best service at this location.
Atmosphere: 5
Service: 5
Great service from the team of Jamie and Marifel we needed to order for an event and they were very accommodating and looked after us greatly. Thank you for the fast turn around.
Atmosphere: 5
Food: 5
Service: 5
Good place to visit for a quick hot and cold drink
Thanks
Atmosphere: 5
Food: 5
Service: 5
THE MOST STUPID ONE I HAVE EVER SEEN.....
I waited half an hour in the beverage and baked goods line just to get a coffee and a bagel, BUT they told at the counter that if I wanted my bagel toasted, I had to leave and go wait in an entirely different line... !!!!!!!!
This makes absolutely no sense and is beyond frustrating. It’s a complete waste of customers’ time and shows zero respect for people who have already waited so long...
Service: 1
I don’t like this Tim, despite the location is really good but there is old lady as a cashier, its really difficult to explain things to her, last time I came I explained her the right she said this thing doesn’t exist. Even she have some hearing problem also.
Atmosphere: 2
Food: 1
Service: 1
Very bad experience would not recommend
Atmosphere: 1
Food: 1
Service: 1
Sandra is very helpful and nice.she is so polite
Atmosphere: 5
Food: 5
Service: 5
Great customer servicee!
Atmosphere: 5
Food: 5
Service: 5
I ordered using the app for pick up, when I arrived at the store I was trying to ask a lady if I could get my order because I saw it was at the counter but she just looked at me and went away. I've been standing there for more than 8 minutes and still no one dares to ask what do I need. I can clearly see two of the staffs less than a meter away from me, talking to each other like I do not exist. One Filipina lady that has tattoo on the arm came to give an order and tried to ask if I could pick up my order but she just look at me and walk pass by went to the other coworker and started to chitchat again. I always use the mobile app for pick up because it's convenient but, the way these people treat customers made it unpleasant early morning experience and is very unacceptable. I hope the management find a way to retrain these people. They shouldn't have been working on a customer service if they are not willing to help.
Atmosphere: 1
Food: 5
Service: 1
The only time Horton’s with the best staff and makes back to back great drinks. I’ve never had an order here that was not done properly. Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very nice people and cute alway smiling
Hire more Filipina very hard worker and passionate.
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons Guildford Mall has been consistently good every time I visit. The staffs are friendly, the service is quick even during busy hours, and my coffee and food always come out fresh. Well managed location. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Staffs are friendly and always get my order right away. The best Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Awesome Team!
Atmosphere: 5
Food: 5
Service: 5
The staff is working very slow. Customers have to wait soo long. It is really annoying. Owner should hire more productive employees we waited for soo long and even did not get what we wanted👎👎 completely disappointed.
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