Such poor service. I went this morning through the drive through my total was $5.75 so I gave two $5 bills. The worker says "it's $5.75 where's the $.75?" I had told her I gave her the two bills and she responds with "no bro you didn't.". After she checked she realized she was holding both and rudely responds with "my bad bro take your food". I had mentioned that the way she spoke was unprofessional and she starts to argue. Tim Hortons doesn't know how to train their staff on professionalism and it shows. She was awfully rude and I asked her to double check the cash which she didn't even both to double check. Wish I could give no stars for this location because they don't know how to operate and respect customers.
Atmosphere: 1
Service: 1
random Ran
So many staff, all speaking their own language the whole time taking their sweet time!
How is this fast food when I’m waiting restaurant times for a farmers wrap?!
Avneesh gill
Worst Tim Hortons ever visited,order two croissants with chipotle.Croissants were over heated and there was no chipotle ,no plain cream cheese.Payment machine’s keypad doesn’t work.I had to wait like 20 minutes even there was no rush in the store.I recommend you not to visit this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Robyn G
Kathleen is one of the worst people I have met in customer service. The fellow infront of me was trying to order. She asks him how long hes been here 3 times. Then looks right past him and says I can help you he doesn't know English. I said um no i will help him and assisted him with his order. This is racist and discriminatory. No one in customer service or anywhere should speak like this. When I asked other employees what her name was they asked me why? They said dont mind her she's just joking. I said this is not a joke. This is rude and uncalled for. She should be reprimanded for this behavior.
Atmosphere: 1
Service: 1
Pooja
I order chocolate dip donut , bacon belt and coffee they gave things together and all the chocolate stuck with the paper because of heat from other food ,now their is no point to eat its like worst service im not going back there
Atmosphere: 1
Food: 1
Service: 1
Yourstruly T
You know its a sad day when they hand you ur donut already attached to the bag. Super rushy that it becomes unpleasant
Atmosphere: 3
Food: 3
Service: 2
Blaire
I used to dislike this location because of the staff being rude and rushing everything, BUT the past 3 times I've come through the drive thru, it's been great. It is a high traffic location but recently they're managing it superbly.
Blampin
It's Tim Hortons..their donuts suck..what else can you even.say?
Few times I order food on the mobile app but when I go to pick it up at the store, they say it’s out of stock and no refund is provided.
Atmosphere: 1
Food: 1
Service: 1
Sarb Singh
Clean and FAST drive thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Buns
Manpreet Kour
Poor service, long queue and no one cares. Only one counter is open, no call when order is ready. Worst customer service, I wish I can give negative rating.
Atmosphere: 1
Service: 1
Bilal Khan
It was over all ok but I just have a issue with these guys never getting the mobile orders I have been coming here for the past 2 weeks and they never have my mobile order ready after 15 minutes or more after I placed the order and when I go inside they are like “sorry I forgot” or something
Atmosphere: 5
Food: 5
Service: 2
raquel carrasco
Was given the wrong Donuts.. because they don't have Boston cream anymore.. anyways.. all goo.. thanks for the service..
Quick and well spread ingredients
Atmosphere: 5
Food: 5
Service: 5
Very good services
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Buns
Such poor service. I went this morning through the drive through my total was $5.75 so I gave two $5 bills. The worker says "it's $5.75 where's the $.75?" I had told her I gave her the two bills and she responds with "no bro you didn't.". After she checked she realized she was holding both and rudely responds with "my bad bro take your food". I had mentioned that the way she spoke was unprofessional and she starts to argue. Tim Hortons doesn't know how to train their staff on professionalism and it shows. She was awfully rude and I asked her to double check the cash which she didn't even both to double check. Wish I could give no stars for this location because they don't know how to operate and respect customers.
Atmosphere: 1
Service: 1
So many staff, all speaking their own language the whole time taking their sweet time!
How is this fast food when I’m waiting restaurant times for a farmers wrap?!
Worst Tim Hortons ever visited,order two croissants with chipotle.Croissants were over heated and there was no chipotle ,no plain cream cheese.Payment machine’s keypad doesn’t work.I had to wait like 20 minutes even there was no rush in the store.I recommend you not to visit this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Kathleen is one of the worst people I have met in customer service. The fellow infront of me was trying to order. She asks him how long hes been here 3 times. Then looks right past him and says I can help you he doesn't know English. I said um no i will help him and assisted him with his order. This is racist and discriminatory. No one in customer service or anywhere should speak like this. When I asked other employees what her name was they asked me why?
They said dont mind her she's just joking. I said this is not a joke. This is rude and uncalled for. She should be reprimanded for this behavior.
Atmosphere: 1
Service: 1
I order chocolate dip donut , bacon belt and coffee they gave things together and all the chocolate stuck with the paper because of heat from other food ,now their is no point to eat its like worst service im not going back there
Atmosphere: 1
Food: 1
Service: 1
You know its a sad day when they hand you ur donut already attached to the bag. Super rushy that it becomes unpleasant
Atmosphere: 3
Food: 3
Service: 2
I used to dislike this location because of the staff being rude and rushing everything, BUT the past 3 times I've come through the drive thru, it's been great. It is a high traffic location but recently they're managing it superbly.
It's Tim Hortons..their donuts suck..what else can you even.say?
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Few times I order food on the mobile app but when I go to pick it up at the store, they say it’s out of stock and no refund is provided.
Atmosphere: 1
Food: 1
Service: 1
Clean and FAST drive thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Buns
Poor service, long queue and no one cares. Only one counter is open, no call when order is ready. Worst customer service, I wish I can give negative rating.
Atmosphere: 1
Service: 1
It was over all ok but I just have a issue with these guys never getting the mobile orders I have been coming here for the past 2 weeks and they never have my mobile order ready after 15 minutes or more after I placed the order and when I go inside they are like “sorry I forgot” or something
Atmosphere: 5
Food: 5
Service: 2
Was given the wrong Donuts.. because they don't have Boston cream anymore.. anyways.. all goo.. thanks for the service..
Atmosphere: 3
Food: 4
Service: 3
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