I’ve been going to this place since i started my new job, it started off not bad. but when i got a drink that was made wrong and i politely asked them to remake it, mind you i was allergic to the drink i couldn’t drink it. they were soo beyond rude telling me they made it just fine and that they watched it made. was met with nothing but then rolling their eyes and pushing me along. today i get to the window and they don’t have the milk, shouldn’t they know that before i order? officially lost my business and put a very sour taste in my mouth. shame on you.
Atmosphere: 1
Food: 1
Service: 1
Mujo Personal
They made me a decent coffee.
Mitch Mel
The washroom , one shared with men and women, is absolutely disgusting .
Atmosphere: 1
Food: 1
Service: 1
Guru Singh
Well i often go to this tim hortins because it’s near to my work I always order Cilantro Lime Chicken Bowl instead of they always give me the wrap instead of bowl i don’t why they do this every time
Atmosphere: 5
Food: 5
Service: 1
Austin Cutshaw
Just plain bad service. Even when I speak clearly they mess up my order. Its rough here. Just go further down the street lol
Royce Hall
Fast service
Sanam Sandhu
excellent customer service….store front staff is always smiling and treats you very friendly. i ordered a turkey bacon club and 2 potato wedges and a iced coffee and they got everything ready within a minute which was really impressive. gonna come back again .
G W
I'm done at this restaurant. The coffee mocha is disgusting warm water. I've tried at different locations and the same thing, warm water. Absolutely robbing me. It's literally pouring my money down the drain. Both restaurants so poorly run in our neighborhoods. The workers should care more about the products they are preparing. I've seen other reviews here that are horrible experiences as well. Your General Manager is failing the owners and the brand. Shame it WAS a Canadian brand doing so well years ago. Check your things carefully before you pull away. Chances are, you'll have to go in to complain!! Now this is where the Owner,lol,posts his Copy and Paste, We are so sorry for your .... save the BS. Timmy's is now a horribly run restaurant chain with horrible customer care, Period. Bye Canadian Brand.
See BELOW copy paste contact guest services, hahaha! They don't care.
Harmanpreet Tatla
Service was really good. Food was fresh.
Kelsey Shipley
This is one of the most efficient Tim Hortons in the Lower Mainland. Quick service that gets the order right 98% of the time. Anytime I go to another Tim Horton’s I’m always wondering why they aren’t as good as the Port Kells location. Thanks for your efficiency & good service!
Noor is the best worker ever. She is the sweetest person ever, she always has the biggest smile on her face and is so friendly to customers. I would definitely recommend coming here for quality serves and food!
Les Foster
18 minutes to place order, then 7 minutes to get a large coffee, location is understaffed at 8.45 am
dennis opel
Can someone tell the new to Canada employees to put more effort when getting a mix of tidbits and actually mixing them not just being lazy af and grabbing 5 if one and 5 of another because it's too time consuming to simply mix like Canadians used to do? Man I miss old canada.
Sarman
I want to give a 0 rating to this location in customer service. I am a regular customer there from a long but from last few months something is wrong with them the lady with mole on her face has no sense of customer service no politeness at all. Always mess up my order.
Sharndeep Bains
Fabulous Service. I go there daily and always get good service from staff. Special shoutout for PREET, always have energetic and postive vibe....
I’ve been going to this place since i started my new job, it started off not bad. but when i got a drink that was made wrong and i politely asked them to remake it, mind you i was allergic to the drink i couldn’t drink it. they were soo beyond rude telling me they made it just fine and that they watched it made. was met with nothing but then rolling their eyes and pushing me along. today i get to the window and they don’t have the milk, shouldn’t they know that before i order? officially lost my business and put a very sour taste in my mouth. shame on you.
Atmosphere: 1
Food: 1
Service: 1
They made me a decent coffee.
The washroom , one shared with men and women, is absolutely disgusting .
Atmosphere: 1
Food: 1
Service: 1
Well i often go to this tim hortins because it’s near to my work I always order Cilantro Lime Chicken Bowl instead of they always give me the wrap instead of bowl i don’t why they do this every time
Atmosphere: 5
Food: 5
Service: 1
Just plain bad service. Even when I speak clearly they mess up my order. Its rough here. Just go further down the street lol
Fast service
excellent customer service….store front staff is always smiling and treats you very friendly. i ordered a turkey bacon club and 2 potato wedges and a iced coffee and they got everything ready within a minute which was really impressive. gonna come back again .
I'm done at this restaurant. The coffee mocha is disgusting warm water. I've tried at different locations and the same thing, warm water. Absolutely robbing me. It's literally pouring my money down the drain. Both restaurants so poorly run in our neighborhoods. The workers should care more about the products they are preparing. I've seen other reviews here that are horrible experiences as well. Your General Manager is failing the owners and the brand. Shame it WAS a Canadian brand doing so well years ago. Check your things carefully before you pull away. Chances are, you'll have to go in to complain!!
Now this is where the Owner,lol,posts his Copy and Paste, We are so sorry for your .... save the BS. Timmy's is now a horribly run restaurant chain with horrible customer care, Period. Bye Canadian Brand.
See BELOW copy paste contact guest services, hahaha! They don't care.
Service was really good. Food was fresh.
This is one of the most efficient Tim Hortons in the Lower Mainland. Quick service that gets the order right 98% of the time. Anytime I go to another Tim Horton’s I’m always wondering why they aren’t as good as the Port Kells location. Thanks for your efficiency & good service!
Restaurantji Recommends
Noor is the best worker ever. She is the sweetest person ever, she always has the biggest smile on her face and is so friendly to customers. I would definitely recommend coming here for quality serves and food!
18 minutes to place order, then 7 minutes to get a large coffee, location is understaffed at 8.45 am
Can someone tell the new to Canada employees to put more effort when getting a mix of tidbits and actually mixing them not just being lazy af and grabbing 5 if one and 5 of another because it's too time consuming to simply mix like Canadians used to do? Man I miss old canada.
I want to give a 0 rating to this location in customer service. I am a regular customer there from a long but from last few months something is wrong with them the lady with mole on her face has no sense of customer service no politeness at all. Always mess up my order.
Fabulous Service. I go there daily and always get good service from staff. Special shoutout for PREET, always have energetic and postive vibe....
Atmosphere: 5
Food: 5
Service: 5
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