Tim Hortons

Such a horrible experience. The line is always so damn long, and their online system never works. Just one person taking orders like, hello? Don’t y’all have the brains to put another employee when you see a crowd? Standing 20 minutes just for one coffee is insane.

Today I visited Tim hortons around 4:50pm and the cashier she is so rude to me. I am not okay with her behaviour.

Atmosphere: 1

Food: 1

Service: 1

Ms. Erin is the most amazing and wonderful manager

Atmosphere: 5

Food: 5

Service: 5

Always clean and great atmosphere! Thank you Merly for always being so kind, true customer service here!!

Atmosphere: 5

Food: 5

Service: 5

Great experience, I work in the mall so come here often and the staff are great and my food is always made correctly.

Atmosphere: 5

Food: 5

Service: 5

It’s very disappointing to start my Monday morning to have waited in line too long just for a cup of coffee. The Indian lady working at the till seems to have NO sense of urgency at all despite the long queue she walks so slow and ignorant. This supposedly a fast paced restaurant especially during peak times

Service: 1

I just want to say thank you to Mherly & the team, for going above and beyond working hard every single day. It’s ALWAYS busy at Tim Hortons, the line never ends! But Mherly always has such a positive attitude everyday when I see her. I just want to take the time to recognize and appreciate Mherly’s hard work, providing excellent customer service, her positive attitude and always going the extra mile to make customers happy.

Atmosphere: 5

Food: 5

Service: 5

I’m a regular customer and love the chili, but the last few times the chili’s been very salty, not enjoyable. However I will continue being a customer for the good service and food variety

Atmosphere: 5

Food: 3

Service: 5

I would like to share my appreciation for Mherly, who works at Tim Hortons. She is truly exceptional at customer service ,in fact, she is the only person I’ve seen there who consistently delivers it at such a high standard.

Every time I visit, she makes my coffee perfectly hot and fresh, something that no one else seems to do quite as well. She handles food and coffee with professionalism and care, and always greets customers with a warm, genuine smile.

Mherly’s friendly attitude, attention to detail, and commitment to quality make her a standout team member and a real asset to Tim Hortons. She is an absolute pleasure to interact with, and I hope her great work is recognized and appreciated.

All neighbouring cities to surrey have YOGURT available which is the only healthy item they can offer. More people should mention that issue instead of settling to be like some lower class

Atmosphere: 1

Food: 1

Service: 1

Mherly is the best ever!!! I come back every morning because of her. Always makes my day!!! SHES AMAZING

Atmosphere: 5

Food: 5

Service: 5

I had a great experience at Tim Hortons! The staff were incredibly friendly and welcoming, which made my visit even more enjoyable. The service was impressively fast — I got my order in no time. It’s always nice to start the day with a smile and efficient service. Highly recommend this location!

The woman her name starts with a M she is always so sweet and kind. Always gets me my coffee in a flash.

Atmosphere: 5

Food: 5

Service: 5

Nice 👍👍👍👍👍

Atmosphere: 4

Food: 5

Service: 4

Dirty washrooms with rude staff .
Awful service