Tim Hortons
6422 120 St, Surrey
(778) 578-7896
Recent Reviews
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Boycott this corporation.
There labour practices seem shady and their product is garbage in general.
Atmosphere: 1
Food: 1
Service: 1
Poor communication skills of crew.
Service: 1
I amazed by their customer service. Highly recommended to others
Atmosphere: 5
Food: 5
Service: 5
very cooperative staff
Atmosphere: 5
Food: 5
Service: 5
Staff very cooperative and professional. Specially miss navdeep have a quick service under busy times
Atmosphere: 5
Food: 5
Service: 5
Employee Ranjit is very welcoming and so nice to talk to everytime I visit this location whether its drive thru or at the front. She is always so kind and friendly and always makes the best veggie wrap for me as well as a fire latte. I highly recommend anyone to come here for an amazing morning meal + experience anyday.
Atmosphere: 5
Food: 5
Service: 5
Staff not good behaviour very bad
Atmosphere: 1
Service: 1
They are sooooo rude. No hi, no thanks. Just ...ya... What you want. It's this much and then literally shoving the debut card machine into my car window and then shoving food into my car window when I'm not even ready to grab it because I'm putting my card away. It's honestly stressful going here. The whole speed thing is ridiculous. Treat your customers better instead. Also the food is disgusting. I'm so done with this chain restaurant.
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Always have a great experience here. Buying my first cup of coffee from this location from last couple of years. Especially want to mention the guy Rajan who works there, ive never seen him without a smile and he makes great coffees.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Grabbed a coffee here and it was great—fresh, hot, and served quickly. Staff were polite and the place was clean. Consistent quality as always.
If you want it more casual, more enthusiastic, or even just one sentence, tell me where you’re posting it and I’ll tailor it perfectly.
Atmosphere: 4
Food: 4
Service: 4
Excellent services with great support. All members are very friendly .thanks to ranjit kaur she has capability to convince the people. Actually I saw her name on Tim Horton badge 😊😊
Atmosphere: 5
Food: 5
Service: 5
Thank you for burning, I enjoyed extra burnt flavour, keep up the good work, I like consuming the carcinogens 😊😊🥰❤️.
Atmosphere: 1
Food: 1
Service: 1
Very efficient service, friendly staff at this Timmys!!
Atmosphere: 4
Food: 4
Service: 4
I’m extremely disappointed with the customer service at this Tim Hortons location. The staff consistently struggle to understand basic English, which makes placing even a simple order frustrating. As a result, my order was incorrect and included items we never asked for.
On top of that, they frequently run out of common food items because they don’t seem to manage their inventory properly. It’s unacceptable to visit a fast-food restaurant and be told—yet again—that multiple menu items are unavailable.
Between the poor communication, incorrect orders, and constant lack of food options, this location fails to meet even the most basic expectations. I won’t be returning unless there’s a significant improvement in training, customer service, and inventory management.
Atmosphere: 2
Food: 2
Service: 1
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