Emplpoyees need better training to make latte..me and my friend ordered large latte and another one with oat milk. No taste and caffeine, just milk. Horrible ! Also need training on professional behaviour.
Atmosphere: 1
Food: 1
Service: 1
Gurnoor Khangura
They never do mistake and stay kind with customers 😊😊
Atmosphere: 5
Food: 5
Service: 5
Lakhveer Gill
There is 15 min waiting we just ordered 3 coffee and I had to wait for 15 min just to order even though there was only 4 customers
Daljot Singh
Absolutely rude staff. They treat you as if you shouldn't have bothered them with your presence. They shout at each other constantly, so if you plan to work here, forget it and spend a loonie more on a better Starbucks instead. They don't recycle either, all the bins are garbage only.
Atmosphere: 2
Food: 3
Service: 1
jason shlimon
I was waiting more than 10 mins for my coffee in drive through today and no one even took my order....
Harpreet Singh
The staff at this location are incredibly disrespectful and careless. They frequently get orders wrong, and their solution is to hand out markers for customers to write initials on cup lids because they constantly mix things up.
To make matters worse, if you mistakenly order steep tea, what you’ll receive is essentially hot water with 2 creams—completely undrinkable. Honestly, plain hot water would be better than what they serve!
This was the last straw for me; I’ll never visit this store again. Avoid this place if you value your time and money!
Hussain Bargesh
Sharan and Mani done an amazing job
Atmosphere: 5
Food: 5
Service: 5
Navdeep Saran
They always have long waits. No one answers drive thru unless they clear the person on window. You will usually see this around 1am to 4am. They are always short of serving food or drink. You are sent to work or home by saying “sorry”. Lineups at drive thru is major issuee. Totally dissatisfied with management and location.
Atmosphere: 1
Food: 1
Service: 1
sandy yousif
30 minutes waiting for my small order .. someone pretending he’s the manager doesn’t care about my waiting time .. wanted just do refund .. how about the 30 minutes i spent waiting?
Surrey has some really Bad tim hortons but this one is the most pathetic. They have human robots working there never will hi, never will smile never will say sorry for everytime I have gone there it’s a minimum 15-25 minute wait at the drive through. Completely pathetic 👎🏾
Howdy
Good coffee but Badly customer service. People who working there especially graveyard time soo Badly customer service make people wait until 10minutes just only for coffee ☕
Atmosphere: 1
Food: 1
Service: 1
Navpreet singh Sandhu
Girl at times taking order at 12 40 6 december was too rude and was not taking order properly please fire her ,she is cause of your low ratings
Bad service by kirandeep
Atmosphere: 1
Food: 1
Service: 1
Emplpoyees need better training to make latte..me and my friend ordered large latte and another one with oat milk. No taste and caffeine, just milk. Horrible ! Also need training on professional behaviour.
Atmosphere: 1
Food: 1
Service: 1
They never do mistake and stay kind with customers 😊😊
Atmosphere: 5
Food: 5
Service: 5
There is 15 min waiting we just ordered 3 coffee and I had to wait for 15 min just to order even though there was only 4 customers
Absolutely rude staff. They treat you as if you shouldn't have bothered them with your presence. They shout at each other constantly, so if you plan to work here, forget it and spend a loonie more on a better Starbucks instead. They don't recycle either, all the bins are garbage only.
Atmosphere: 2
Food: 3
Service: 1
I was waiting more than 10 mins for my coffee in drive through today and no one even took my order....
The staff at this location are incredibly disrespectful and careless. They frequently get orders wrong, and their solution is to hand out markers for customers to write initials on cup lids because they constantly mix things up.
To make matters worse, if you mistakenly order steep tea, what you’ll receive is essentially hot water with 2 creams—completely undrinkable. Honestly, plain hot water would be better than what they serve!
This was the last straw for me; I’ll never visit this store again. Avoid this place if you value your time and money!
Sharan and Mani done an amazing job
Atmosphere: 5
Food: 5
Service: 5
They always have long waits. No one answers drive thru unless they clear the person on window. You will usually see this around 1am to 4am. They are always short of serving food or drink. You are sent to work or home by saying “sorry”. Lineups at drive thru is major issuee. Totally dissatisfied with management and location.
Atmosphere: 1
Food: 1
Service: 1
30 minutes waiting for my small order .. someone pretending he’s the manager doesn’t care about my waiting time .. wanted just do refund .. how about the 30 minutes i spent waiting?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are always out of something I want to eat
Atmosphere: 1
Food: 1
Service: 1
Surrey has some really
Bad tim hortons but this one is the most pathetic. They have human robots working there never will hi, never will smile never will say sorry for everytime I have gone there it’s a minimum 15-25 minute wait at the drive through. Completely pathetic 👎🏾
Good coffee but Badly customer service.
People who working there especially graveyard time soo Badly customer service make people wait until 10minutes just only for coffee ☕
Atmosphere: 1
Food: 1
Service: 1
Girl at times taking order at 12 40 6 december was too rude and was not taking order properly please fire her ,she is cause of your low ratings
Service: 1
If you can't go anywhere else. Tim Hortons exists
Atmosphere: 1
Food: 1
Service: 1
Loading...