Umami Ramen + Grill

10302 City Pkwy #1, Surrey
(604) 498-3339

Recent Reviews

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Catarina Ceia

They do not offer vegan ramen noodles so if you want vegan ramen, don’t go here.

Atmosphere: 1

Food: 1

Service: 1

J Chow

We have been going to this restaurant for over 3 years and every visit has been a good experience. Great food selection (e.g., ramen, Chinese food, Thai curry) for gatherings and a simple dinner night out. Will definitely continue to eat at this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Nathalia Bretas

My fiancé and I always order food from there. Our order is pretty much the same thing every time, but we noticed a small inconsistency on the flavour of the food (always good, but as we work in the industry we know when it have a small difference). But yesterday we ordered again, and we were very impressed by it, the food tastes so good!! Every single bite was delicious, the crispy pork for the pork and sour is wayyy bigger than normally was, they used fresh cauliflower, and other veggies. I don’t know who is the new person in the kitchen, if is a chef or a cook, but keep the good work!!! Food 300/10

Atmosphere: 5

Food: 5

Service: 5

Aero Bernardo

FELIX is amazing!!
His service is gonna make us come back to this restaurant!
He went above and beyond to make us feel welcomed!

Atmosphere: 4

Food: 3

Service: 5

Daphne Dinglasan

Felix is the best!!!!

Atmosphere: 5

Food: 5

Service: 5

Innah Colleen

FELIX IS THE BEST!! BROOOOO CUSTOMER SERVICE IS TOP NOTCH!!!!

Atmosphere: 5

Food: 5

Service: 5

EQ R

Ordered the spicy tonkatsu ramen yesterday (November 15) and it wasn’t even spicy at all!!! I made my mom try the ramen and she’s got a low spice tolerance and it didn’t even faze her. I’m so disappointed with this ramen specifically. However the portions (noodles and soup) were generous than most ramen places.

Atmosphere: 3

Food: 2

Service: 5

meow

Very delicious ramen and the rice bowls always hit every time 🙏🏼😳

Lakitha Mutucumarana

Their nasi must be renamed to tomato rice - bland, tasteless, extremely less meat, more tomatoes than meat. It was great one day and then probably hired someone who is great at making tomato rice to make nasi. It was horrible and a waste of money. Never buying again

Food: 1

Tamara Jo

Absolutely love coming here. The food is delicious and the staff is amazing. Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Vegetarian Miso Ramen, Salt and Pepper Chicken Karaage, Chicken Chashu Rice Bowl, Pork Ramen

Michelle Mandisa

Very yummy Ramen I had the Super Seafood Tum Yum Ramen as well as Chicken Gyoza.
I don’t know why they don’t have more better reviews! Best Ramen I’ve had in Surrey, flavourful portions are big and tasty! Delicious Gyoza
They have a large variety and lots of options on the menu. They know exactly what they’re doing. Honestly a good spot despite location

Atmosphere: 5

Food: 5

Service: 3

Mr Brown

We dined in and also ordered some for take out. Check you to go bags. We ordered lettuce wraps and they didn't include the lettuce.

Atmosphere: 3

Food: 3

Service: 3

debb reed

Quite a busy little place, great selection of Ramen and asain dishes. Reasonably priced. Only downside is the parking, though paid parking is right next door.

Atmosphere: 5

Food: 5

Service: 5

Bonnie W.

Uber eat Umami today... I understand that flavor can be pretty subjective to each person... but I really got to say.... that was definitely worst Chinese / Asian food I have ever had in my life so far! Light, Flavorless, Way off base!!! Not really sure what I have just ordered?! Japanese style Thai food??!!

Food: 1

HOV

I had a very disappointing experience with a rude waitress I had never seen here before.

Around 5:30 p.m., I revisited this restaurant for supper. Shortly after ordering my usual dishes, the waitress (an Asian woman in her 30s, wearing glasses) quickly brought me a small plate of six potstickers. Since I am a repeat customer (both dine-in and Uber Eats) and my regular dishes usually take longer to prepare, I assumed these were a complimentary appetizer. The portion was small and came without explanation, which reinforced that impression.

However, when the bill arrived, I was shocked to see a $5+ charge for the potstickers. My positive feelings for this restaurant instantly dropped. I explained that I hadn’t ordered them. In front of other guests, the waitress widened her eyes and said, “But you ate them!”

I chose not to argue, but she continued lecturing me, adding: “Next time, if you didn’t order anything, you should tell me. I think the gentleman (the owner) ordered it for you.”

This situation was mishandled. I was not at fault — the restaurant bears responsibility for the miscommunication. In hospitality, if a customer hasn’t ordered an item, it should not be charged, especially when:
1. It is served without explanation.
2. It is small enough to be mistaken as a complimentary item.
3. The staff fails to clarify before placing it on the table.

Her response — “But you ate them!” — unfairly placed the blame on me. Clear communication is the staff’s duty, not the customer’s.

I paid my bill and left feeling hurt and disappointed. A good restaurant values its reputation and the trust of its customers. Sadly, today made me doubt whether this one does.

Atmosphere: 2

Food: 4

Service: 1

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