Absolutely the most unprofessional experience I’ve ever had with a bakery. The girl handling cake orders has no clue what customer service means. First, she picked up my call and instantly cancelled it. Second time, she made me wait on hold for 20 minutes like my time doesn’t matter. Third time, after finally answering, she asked me to send a picture of the cake (which I had already sent before), then promised to call me back in 10 minutes, which i never received!
This is not just poor service—it’s straight up disrespectful. If this is how you treat customers who are trying to give you business, I’d rather take my money somewhere else. Ridiculous and unorganized. Do better.
Service: 1
Kamaljeet Kaur
We absolutely loved the customized cake. The taste was delicious .The design was exactly what we had in mind. You truly brought our vision to life. Thank you for making our birthday celebration even more special. Highly recommend👍👍
KHUSHBHINDER KAUR
Good customer service and polite behaviour of staff. Good quality of cakes and variety
Kamal Kaler
Best cakes in Surrey!I ordered one for my daughter and it is awesome .I really loved it and the service provided by the girl at the front.Thank you so much for making our day special .Will order more cakes in future
Shruti Trivedi
Vegetarian Delite is an absolute gem for anyone looking for delicious eggless cakes that don’t compromise on taste or texture. As a vegetarian, finding truly satisfying eggless desserts can be tricky—but this place gets it just right every time!
Their cakes are soft, moist, and bursting with flavor. From classic chocolate to exotic fruit flavors, every bite feels like it’s made with love and quality ingredients. You’d never guess they’re eggless—it’s that good!
Harsha Lekha Harikumar
I ordered cupcake in 2024 for my kid's birthday. It was yummy and was customized exactly as per my design. All the kids like the frosting and most of the toddlers had 2-3 pieces. I would recommend to my friends as well.
In 2025 we ordered below rainbow cake. It was yummy👌
Harry Canada
Wonderful service by Anureet…. :)
Kiran Tiwana
Ordered a birthday cake from Vegetarian Delite Bakery and it was perfect! Beautiful design, super fresh. Special thanks to Harman Kaur she was very polite and helpful.
Sandeep Kumar
I had a really Bad experience. i ordered a cake for my son bday spent 180$ . cake was so dry , cream was so thick and hard , no taste , no one liked it . and we went there they dont even listen dont care . there manager thinks she is a star but sorry she doesn’t know how to handle the situation or a customer. this is not a one day business we need cakes every-time. i am not gona go there not even my friends . i will tell everyone everyday not to buy cakes from this place . seriously they dont care .
Surahi
I ordered my baby shower cake and it was delicious. but service is very bad. My cake pickup time is 11Am but they handover cake to me around 12.30pm. My function is spoiled. Guests are already having lunch and waiting for cake cutting and 50% of guests are already gone. They smashed up our party schedule.
the first good thing is it's a pure veg which I need, and it's taste sooooo awesome and mind blowing just like what I need
thank you so much
Atmosphere: 5
Food: 5
Service: 5
Gurpriya Sahota
Place is very delicious and good!! Recommend 100%
Atmosphere: 5
Food: 5
Service: 5
ramandeep gill
Vegetarian bakery always serves quality food and free cream roll .
Atmosphere: 5
Food: 5
Service: 5
Deepanshu Kath
Very nice environment and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
sukh man
I had a terrible experience with this bakery. I placed an order for a cake and was told it would be ready by 10:00 AM. I arrived at 11:30 AM—well past the promised time—and the cake was still not ready. This is completely unacceptable and shows a lack of professionalism. If you can’t meet your deadlines, don’t make promises to your customers. I will not be returning or recommending this place to anyone.
Absolutely the most unprofessional experience I’ve ever had with a bakery. The girl handling cake orders has no clue what customer service means. First, she picked up my call and instantly cancelled it. Second time, she made me wait on hold for 20 minutes like my time doesn’t matter. Third time, after finally answering, she asked me to send a picture of the cake (which I had already sent before), then promised to call me back in 10 minutes, which i never received!
This is not just poor service—it’s straight up disrespectful. If this is how you treat customers who are trying to give you business, I’d rather take my money somewhere else. Ridiculous and unorganized. Do better.
Service: 1
We absolutely loved the customized cake. The taste was delicious .The design was exactly what we had in mind. You truly brought our vision to life. Thank you for making our birthday celebration even more special. Highly recommend👍👍
Good customer service and polite behaviour of staff. Good quality of cakes and variety
Best cakes in Surrey!I ordered one for my daughter and it is awesome .I really loved it and the service provided by the girl at the front.Thank you so much for making our day special .Will order more cakes in future
Vegetarian Delite is an absolute gem for anyone looking for delicious eggless cakes that don’t compromise on taste or texture. As a vegetarian, finding truly satisfying eggless desserts can be tricky—but this place gets it just right every time!
Their cakes are soft, moist, and bursting with flavor. From classic chocolate to exotic fruit flavors, every bite feels like it’s made with love and quality ingredients. You’d never guess they’re eggless—it’s that good!
I ordered cupcake in 2024 for my kid's birthday. It was yummy and was customized exactly as per my design. All the kids like the frosting and most of the toddlers had 2-3 pieces. I would recommend to my friends as well.
In 2025 we ordered below rainbow cake. It was yummy👌
Wonderful service by Anureet…. :)
Ordered a birthday cake from Vegetarian Delite Bakery and it was perfect! Beautiful design, super fresh. Special thanks to Harman Kaur she was very polite and helpful.
I had a really Bad experience. i ordered a cake for my son bday spent 180$ . cake was so dry , cream was so thick and hard , no taste , no one liked it . and we went there they dont even listen dont care . there manager thinks she is a star but sorry she doesn’t know how to handle the situation or a customer. this is not a one day business we need cakes every-time. i am not gona go there not even my friends . i will tell everyone everyday not to buy cakes from this place . seriously they dont care .
I ordered my baby shower cake and it was delicious. but service is very bad. My cake pickup time is 11Am but they handover cake to me around 12.30pm. My function is spoiled. Guests are already having lunch and waiting for cake cutting and 50% of guests are already gone. They smashed up our party schedule.
Food: 5
Service: 1
Restaurantji Recommends
the first good thing is it's a pure veg which I need, and it's taste sooooo awesome and mind blowing just like what I need thank you so much
Atmosphere: 5
Food: 5
Service: 5
Place is very delicious and good!! Recommend 100%
Atmosphere: 5
Food: 5
Service: 5
Vegetarian bakery always serves quality food and free cream roll .
Atmosphere: 5
Food: 5
Service: 5
Very nice environment and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I had a terrible experience with this bakery. I placed an order for a cake and was told it would be ready by 10:00 AM. I arrived at 11:30 AM—well past the promised time—and the cake was still not ready. This is completely unacceptable and shows a lack of professionalism. If you can’t meet your deadlines, don’t make promises to your customers. I will not be returning or recommending this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Loading...