Wendy's
9412 Scott Rd, Surrey
(604) 581-7744
Recent Reviews
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Good fast food. Nice ambience.
Atmosphere: 4
Food: 4
Service: 5
Does not open their lobby until 9 am they watched me stand at the front door for 40 min waiting for them to unlock the door they were also laughing.. what great staff I'll be sure to never return to Wendys again. Manager and cook should be fired.
I think you need new employees, the customer service is absolutely horrible. Yes, it is a fast food restaurant. There’s no excuse you are a business. The lady I spoke on the phone with today, was very rude. Also could barely speak English. Remember where you are and how you should treat people. Very upsetting to see, you will lose a lot of good paying customers over bad employees and bad behaviour.
Atmosphere: 1
Service: 1
I came to pick up a uber order and me being Indian the workers were also Indian being so rude and showing attitude, also it’s 1am in the morning I get your tired but there is no reason for attitude, they ruined their own night and mine
Service: 1
Only customer and took 3 min for someone to come to counter and over 4 min to get breakfast wrap. Staff to busy talking g
Mmmmmm burgers and wraps
Atmosphere: 3
Food: 5
Service: 5
This is the most incompetent group of wendy's staff I've ever encountered. The # of times they messed up my order is incredible. They've miss items or give wrong items :/ horrible
Atmosphere: 1
Food: 3
Service: 1
Staff is very arrogant and rude , they don’t Rply , also they don’t have manners how to behave , cooking the food is not the only part of job they have to know how to behave with costumers .
Atmosphere: 1
Food: 5
Service: 1
Today morning I went there and I was waiting almost 10 minutes front counter but no one show to take my order . After I left.
Service: 1
Quick yummy food, the app is worth it by far
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The spicy chicken burger is so delicious and juicy. And fries are so fresh and crispy.
I really loved it.
Atmosphere: 5
Food: 5
Service: 5
the place is dirty. and they will serve you undercooked pink bacon. no wonder there are reviews on here talking about getting food poisining from this location!
Atmosphere: 1
Food: 1
Service: 1
Their spicy chicken burger has spoiled me for others. Service was friendly and fast and precise. Nothing missed. Although their Sprite tasted like it had soda water added to it, that is the only odd observation. I have found this happening also at McDonalds on occasion as well. No biggie and it cuts down on my sugar intake which is a plus. Lol. Im also very pleased with their late hours as I stopped here on my way home from the Van fireworks
Atmosphere: 4
Food: 5
Service: 5
Pathetic customer service! Drive thru employee is like we don’t want any guests.. no hello no greeting no thank you nothing. She’s like take it and go. Come on guys!! You have time to talk to your team members inside. At least smile. I really hated my experience and it’s not the first time! Never going back because of the management and behavior of the poorly trained employees
Atmosphere: 1
Food: 1
Service: 1
Go to any other Wendy’s, rude staff, dried burgers, lowers their reputation through bad service
Atmosphere: 1
Food: 1
Service: 1
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