$25 fish and chips haddock, the end of a batch of fries ( small bits ) and $4.55 for watered down fountain coke. Not coming back.
Sadie Baker
$40 to eat for a single person is insane when you can get better quality from A&W for less than half the price sorry
the service at A&W is better too if ur eating alone 😳
Arturo Jr Boron
The manager Asked us to look for the giftcards that were thrown out (days before we notice the charge) because theyll lose money and they want proof.. So its okay for your guest to lose money instead because of a technical glitch on ur online ordering?
Bill T
Great service and quality. I ordered here twice this week for my staff and everyone enjoyed their meals. Thanks to all the wonderful staff at Panorama White Spot.
Food: 5
Service: 5
Recommended dishes: BC Chicken Burger, Monty Mushroom Bigger Burger, The White Spot Club, Onion Rings, Avocado Impossible Burger, Poutine, Brie & Mushroom Veggie Burger, Bacon Cheddar Burger, The Legendary, Pasta Alfredo, Classic Benedict
YukonBill R
We had a group event for a Supporter breakfast - coffee was great a day when the Power went out the breakfast was cancelled butter manager comped our dozen coffees :) Will definitely reschedule to go there with friends!
Wheelchair accessibility: Parking and washrooms great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smashed Potatoes
Liz Scott
We were there for breakfast. We had to get up from our table numerous times to find a server to bring us coffee. It was not busy but the hostess and the server were standing around not paying attention to serving us. We asked for no mushrooms in omelet but for mushrooms. Serving staff was distracted and not interested in doing their job. When serving breakfast it should not be so difficult to get our coffee.
Atmosphere: 3
Food: 3
Service: 1
Mohammad Bagheri
My wife and I visited White Spot in Panorama, Surrey, today and were looking forward to enjoying a relaxing meal. Unfortunately, our experience was marred by poor service, which overshadowed the quality of the food.
When we arrived, it took a noticeable amount of time for the for us to place our order. No one approached us to ask if we’d like any drinks to start, which felt like a basic oversight.
When our food finally arrived, it was missing some key items like coleslaw, cutlery, napkins, and plates. We flagged down a waiter to request these items, and while he initially said "sure," he then went to another table and began chatting and laughing with other guests, completely forgetting about our request. This lack of attention was disappointing.
Thankfully, another staff member stepped in and quickly brought us the missing items when we asked again. His prompt assistance was appreciated, but it didn’t make up for the overall subpar service.
On a positive note, the food itself was quite good, and it’s clear the kitchen team is doing their part. However, the front-of-house service needs significant improvement to ensure a better customer experience.
I hope this feedback helps the team improve their service standards because White Spot has great potential to deliver both excellent food and a memorable dining experience.
Atmosphere: 4
Food: 4
Service: 1
Ron Leger
Good value.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Legendary
Shiza Khaqan
Cozy place, really good pasta, and friendly staff!
Wheelchair accessibility: Located on the ground floor. Accessible for wheelchairs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, The Legendary
Scott Starnaman
One of my favorite burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, The Legendary, Sweet Potato Fries
sandy S
Me and my husband ordered a vegetarian and chicken burger from here last week and we both got sick the next day. My friend had also got sick from eating at this restaurant before. I will never order from here again.
Food: 1
Gordon MacLeod
Went there for Turkey dinner with the family.It was fantastic to food really generous portions
Atmosphere: 4
Food: 4
Service: 4
M de Haas
In my opinion, the food has really gone downhill over the past few years. I went for breakfast and couldn't finish my meal, and neither could the other people in my party. Everything was so salty. I love sausages, and I could only manage to eat two of the 4 I was served. I had to drink 2 glasses of water after just to get the salty taste out of my mouth. Even my son, who loves the pirate packs, doesn't want to go anymore. Prices increased, and quality dropped. Used to be a family favorite but now we avoid.
$25 fish and chips haddock, the end of a batch of fries ( small bits ) and $4.55 for watered down fountain coke. Not coming back.
$40 to eat for a single person is insane when you can get better quality from A&W for less than half the price sorry the service at A&W is better too if ur eating alone 😳
The manager Asked us to look for the giftcards that were thrown out (days before we notice the charge) because theyll lose money and they want proof.. So its okay for your guest to lose money instead because of a technical glitch on ur online ordering?
Great service and quality. I ordered here twice this week for my staff and everyone enjoyed their meals. Thanks to all the wonderful staff at Panorama White Spot.
Food: 5
Service: 5
Recommended dishes: BC Chicken Burger, Monty Mushroom Bigger Burger, The White Spot Club, Onion Rings, Avocado Impossible Burger, Poutine, Brie & Mushroom Veggie Burger, Bacon Cheddar Burger, The Legendary, Pasta Alfredo, Classic Benedict
We had a group event for a Supporter breakfast - coffee was great a day when the Power went out the breakfast was cancelled butter manager comped our dozen coffees :) Will definitely reschedule to go there with friends!
Wheelchair accessibility: Parking and washrooms great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smashed Potatoes
We were there for breakfast. We had to get up from our table numerous times to find a server to bring us coffee. It was not busy but the hostess and the server were standing around not paying attention to serving us. We asked for no mushrooms in omelet but for mushrooms. Serving staff was distracted and not interested in doing their job. When serving breakfast it should not be so difficult to get our coffee.
Atmosphere: 3
Food: 3
Service: 1
My wife and I visited White Spot in Panorama, Surrey, today and were looking forward to enjoying a relaxing meal. Unfortunately, our experience was marred by poor service, which overshadowed the quality of the food.
When we arrived, it took a noticeable amount of time for the for us to place our order. No one approached us to ask if we’d like any drinks to start, which felt like a basic oversight.
When our food finally arrived, it was missing some key items like coleslaw, cutlery, napkins, and plates. We flagged down a waiter to request these items, and while he initially said "sure," he then went to another table and began chatting and laughing with other guests, completely forgetting about our request. This lack of attention was disappointing.
Thankfully, another staff member stepped in and quickly brought us the missing items when we asked again. His prompt assistance was appreciated, but it didn’t make up for the overall subpar service.
On a positive note, the food itself was quite good, and it’s clear the kitchen team is doing their part. However, the front-of-house service needs significant improvement to ensure a better customer experience.
I hope this feedback helps the team improve their service standards because White Spot has great potential to deliver both excellent food and a memorable dining experience.
Atmosphere: 4
Food: 4
Service: 1
Good value.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Legendary
Cozy place, really good pasta, and friendly staff!
Nice service
Restaurantji Recommends
Parking: Lots of spots for parking
Kid-friendliness: Kids menu--Pirate Pack
Wheelchair accessibility: Located on the ground floor. Accessible for wheelchairs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, The Legendary
One of my favorite burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, The Legendary, Sweet Potato Fries
Me and my husband ordered a vegetarian and chicken burger from here last week and we both got sick the next day. My friend had also got sick from eating at this restaurant before. I will never order from here again.
Food: 1
Went there for Turkey dinner with the family.It was fantastic to food really generous portions
Atmosphere: 4
Food: 4
Service: 4
In my opinion, the food has really gone downhill over the past few years. I went for breakfast and couldn't finish my meal, and neither could the other people in my party. Everything was so salty. I love sausages, and I could only manage to eat two of the 4 I was served. I had to drink 2 glasses of water after just to get the salty taste out of my mouth. Even my son, who loves the pirate packs, doesn't want to go anymore. Prices increased, and quality dropped. Used to be a family favorite but now we avoid.
Atmosphere: 3
Food: 2
Service: 4
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