What a terrible disappointment. My wife & I had not been to this Cafe in awhile.....thought we would treat ourselves after a visit to the Apple Store. First off, the tables outside were filthy, take out food containers half full of food strewn about. it was terrible. I immediately thought "Management" had changed. We were met with an individual at the counter with an infected nose ring. Her attitude as well did not reflect the customer service Hawksworth Group is attached to. I collect our two Cortado's and head to the counter to find lids for our takeout cups. Sitting right beside the lids, cream & sugar is a bus pan completely filled with dirty dishes and glasses. Disgusting. I left my two espresso drinks there and headed to the Gallery Cafe at the Vancouver Art Gallery. Wow, Hawksworth Group, you have some work to do.....
Atmosphere: 1
Food: 1
Service: 1
David Williamson
I happened upon this place when I was visiting downtown Vancouver. Turns out the breakfast sandwich was one of the best I've had! If you like Arugula then you will love it.
Atmosphere: 4
Food: 5
Service: 4
Feroz b
Nice little coffee shop, a bit pricey but nice service and menu. The dark hot chocolate is very nice!
Atmosphere: 4
Food: 4
Service: 4
Hye
One of the good oat matcha latte I’ve had in Vancouver and liked their big Pain au
Atmosphere: 4
Food: 5
Service: 5
Vandella Mia
I love the sandwiches and soup. Delicious and beautiful pastries. My go to for lunch when I'm in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwiches, Soup
Julia
Weak flavour profile on the sandwich. Squished small portion for the price. Cold cut smoked chicken was cold, cheese was not even a little bit melted- panini pressed uneven- half the sandwich was paper thin- the other barely grilled. Hardly any greens. Not impressed, overall very weak. Staff not knowledgeable about what the items contain. It’s barely a 2 all around for me. Even tipped on a to-go order.
Atmosphere: 2
Food: 2
Service: 1
Philip Kwan Ho Kwong
$$$$ but I love it as a treat once in a while.Used to be a fan on their other location until they shut it down. Their offerings are top notch yet pricey.Chocolate croissant is my favorite. Unfortunately the roast beef bun is served cold, wish they could at least toast the bunny but it's very tasty.Coffee wise they are passable because of strong competition in Vancouver.I will come back again.
Atmosphere: 5
Food: 5
Service: 5
David Hüttner (PsFreak.de)
Hot choclate is quite good, but tim hortons hot choclate is better
Atmosphere: 5
Food: 4
Service: 5
Helene G
I wanted to buy a scone, which price tag was $4.50. At checkout, I was asked $5.41. So I told the woman that helped me that the scone was actually advertised $4.50. She looked at the price tag and realized that I was right. Despite of this, she said the price was still $5.25 (plus taxes) because this is how it has been set up in the cashier. In my opinion, the correct answer should have been: "Oh sorry about that, we have not yet updated the price tag. However, we are going to charge you only $4,50 as it should be". (This is actually the law). The woman has been pretty rude since the beginning, but she then turned totally obnoxious, not to say disrespectful. She finally said annoyingly: "So you want the scone or not?" Needless to say that I no longer wanted it. Neither will I return to this place to be ripped off. What a joke!
Atmosphere: 1
Food: 1
Service: 1
Ken Saraf
Great location but the croissant we got was stale and bad, and the rest of the food didn't look better and was outrageously expensive
Bel Café Downtown, located at 801 W Georgia St in Vancouver, is a coffee shop known for its exceptional service and a cozy, modern atmosphere. It offers a delightful escape in the heart of the city, with a wide selection of gourmet pastries, sandwiches, and high-quality coffee that is expertly brewed. The café's offerings range from sumptuous cookies to flaky, buttery pastries and succulent sandwiches, alongside a constantly evolving selection of exotic single-origin coffees. Their downtown location is also fully licensed, offering wine and cocktail selections that rotate to reflect seasonally changing menus.
Atmosphere: 4
Food: 4
Service: 3
Devi Niveditha Rajkumar
Great ambience and busy spot! Best place to try croissant varieties!
Atmosphere: 5
Food: 5
Service: 4
Youjeong Park
The worst matcha latte in my
Atmosphere: 3
Food: 1
Service: 4
Selina G
Cute cafe I love the drinks here. However the service is lacking. The baristas don’t say hello or smile. On a few occasions I’ve seen some of them wear PJ bottoms or sweatpants at work. Bizarre. Not something that I would expect in a high end hotel.
Atmosphere: 4
Food: 4
Service: 1
Catharina Van Der Kop
What truly sets Bel Café Downtown apart is the exceptional service. The staff is attentive, knowledgeable, and friendly, which adds to the overall positive experience. Whether you're a regular or a first-time visitor, they make you feel like a valued guest. Bel Café Downtown is a top-notch destination for anyone looking for a cozy and delicious dining experience in the heart of the city. I can't wait to return and explore more of their menu offerings. Highly recommended!
What a terrible disappointment. My wife & I had not been to this Cafe in awhile.....thought we would treat ourselves after a visit to the Apple Store. First off, the tables outside were filthy, take out food containers half full of food strewn about. it was terrible. I immediately thought "Management" had changed. We were met with an individual at the counter with an infected nose ring. Her attitude as well did not reflect the customer service Hawksworth Group is attached to. I collect our two Cortado's and head to the counter to find lids for our takeout cups. Sitting right beside the lids, cream & sugar is a bus pan completely filled with dirty dishes and glasses. Disgusting. I left my two espresso drinks there and headed to the Gallery Cafe at the Vancouver Art Gallery. Wow, Hawksworth Group, you have some work to do.....
Atmosphere: 1
Food: 1
Service: 1
I happened upon this place when I was visiting downtown Vancouver. Turns out the breakfast sandwich was one of the best I've had! If you like Arugula then you will love it.
Atmosphere: 4
Food: 5
Service: 4
Nice little coffee shop, a bit pricey but nice service and menu. The dark hot chocolate is very nice!
Atmosphere: 4
Food: 4
Service: 4
One of the good oat matcha latte I’ve had in Vancouver and liked their big Pain au
Atmosphere: 4
Food: 5
Service: 5
I love the sandwiches and soup. Delicious and beautiful pastries. My go to for lunch when I'm in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwiches, Soup
Weak flavour profile on the sandwich. Squished small portion for the price. Cold cut smoked chicken was cold, cheese was not even a little bit melted- panini pressed uneven- half the sandwich was paper thin- the other barely grilled. Hardly any greens. Not impressed, overall very weak. Staff not knowledgeable about what the items contain. It’s barely a 2 all around for me. Even tipped on a to-go order.
Atmosphere: 2
Food: 2
Service: 1
$$$$ but I love it as a treat once in a while.Used to be a fan on their other location until they shut it down. Their offerings are top notch yet pricey.Chocolate croissant is my favorite. Unfortunately the roast beef bun is served cold, wish they could at least toast the bunny but it's very tasty.Coffee wise they are passable because of strong competition in Vancouver.I will come back again.
Atmosphere: 5
Food: 5
Service: 5
Hot choclate is quite good, but tim hortons hot choclate is better
Atmosphere: 5
Food: 4
Service: 5
I wanted to buy a scone, which price tag was $4.50. At checkout, I was asked $5.41. So I told the woman that helped me that the scone was actually advertised $4.50. She looked at the price tag and realized that I was right. Despite of this, she said the price was still $5.25 (plus taxes) because this is how it has been set up in the cashier. In my opinion, the correct answer should have been: "Oh sorry about that, we have not yet updated the price tag. However, we are going to charge you only $4,50 as it should be". (This is actually the law). The woman has been pretty rude since the beginning, but she then turned totally obnoxious, not to say disrespectful. She finally said annoyingly: "So you want the scone or not?" Needless to say that I no longer wanted it. Neither will I return to this place to be ripped off. What a joke!
Atmosphere: 1
Food: 1
Service: 1
Great location but the croissant we got was stale and bad, and the rest of the food didn't look better and was outrageously expensive
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Bel Café Downtown, located at 801 W Georgia St in Vancouver, is a coffee shop known for its exceptional service and a cozy, modern atmosphere. It offers a delightful escape in the heart of the city, with a wide selection of gourmet pastries, sandwiches, and high-quality coffee that is expertly brewed. The café's offerings range from sumptuous cookies to flaky, buttery pastries and succulent sandwiches, alongside a constantly evolving selection of exotic single-origin coffees. Their downtown location is also fully licensed, offering wine and cocktail selections that rotate to reflect seasonally changing menus.
Atmosphere: 4
Food: 4
Service: 3
Great ambience and busy spot! Best place to try croissant varieties!
Atmosphere: 5
Food: 5
Service: 4
The worst matcha latte in my
Atmosphere: 3
Food: 1
Service: 4
Cute cafe I love the drinks here. However the service is lacking. The baristas don’t say hello or smile. On a few occasions I’ve seen some of them wear PJ bottoms or sweatpants at work. Bizarre. Not something that I would expect in a high end hotel.
Atmosphere: 4
Food: 4
Service: 1
What truly sets Bel Café Downtown apart is the exceptional service. The staff is attentive, knowledgeable, and friendly, which adds to the overall positive experience. Whether you're a regular or a first-time visitor, they make you feel like a valued guest. Bel Café Downtown is a top-notch destination for anyone looking for a cozy and delicious dining experience in the heart of the city. I can't wait to return and explore more of their menu offerings. Highly recommended!
Atmosphere: 4
Food: 4
Service: 4