Cha Yuan Bubble Tea Yaletown Vancouver

My fav bubble tea spot at this moment. Owner is very nice, bubble tea is tasty

The best taro in town!
I love how they use real ingredients here

None of that imitation purple powder or carnation garbage

This is the only bubble tea I can drink!

I also like that I can set my sugar level
And I can choose oat milk!
Amazing!
Thank you!

Oh my goodness I just left there 5 minutes ago and I am still thinking about the milk tea the owner recommended.It’s a really good price with a reasonable size as well.Thank you for your service.I have finished everything lol

Disappointing Experience — Poor Quality Cup, Bad Service, and Overcharging

I came to this bubble tea shop for a quick treat and ordered a taro milk tea, but the experience was frustrating from start to finish.

First, the cup cracked the moment I put the straw in, and half the drink spilled out onto my hands and clothes. When I went to the counter for help, the staff just gave me an extra cup to hold the cracked one, without offering to replace the spilled drink or even apologize.

Then I asked if I could wash my hands. I was told there was no customer toilet, and instead, I was handed a yellow dish rag to wipe my hands — not only unhygienic but also incredibly unprofessional.

To make things worse, I was overcharged. I asked for just one topping, but they added more without asking and charged me for each extra. No explanation, no effort to clarify or fix it.

Between the poor product quality, lack of basic hygiene, and unhelpful, dismissive service, I left feeling completely let down. I won’t be returning, and I hope the management seriously rethinks their approach to both customer service and quality control.

We were in the area and I needed some of what they were selling. I liked how the 30% sugar wasn’t sweet at all. The mixture was nice as well. Service was good and I was sent away satisfied.

Owner is so nice and kind! Exceptional customer service and speeeedy. I got the roasted oolong milk tea with pearls, regular ice no sugar and it was perfect 🙌
Amazing value especially in Yaletown for the “large” 700ml size (came to 6.80ish with pearls and if you want to sub alternative milk it’s free!!)
Glad to find a new favourite boba place, it was getting repetitive in Vancouver. All the bad reviews I’ve read on Chayuan makes me sad 😭

This is a sponsored review.

I tried Cha Yuen and ordered the Lemon Shaken Tea ($6.50), Lemon Passionfruit Shaken Tea with Crystal Pearls ($7.50), and an Original Bubble Waffle ($5.50). Prices felt pretty reasonable.

Both lemon drinks were very sour, though I think that’s because I asked for half-sweet (how I usually order my bubble tea/fruit teas), so that’s on me. The crystal pearls were good!

The bubble waffle, however, was disappointing. It didn't have any 'eggy' taste, pretty much no flavour at all overall. It was also quite dense and hard...looked nice visually though.

One downside to note: When I visited, there were lots of dead bugs on the window ledge near the high-chair seating (about 3–4 seats total). Since it’s a really small shop, I’d recommend grabbing your drinks to go, if you do visit.

The location is convenient, right by Yaletown–Roundhouse SkyTrain station.

I had one scoop of the mint chocolate chip ice cream, it was delicious and had a good portion size (especially for the price: $4!). Seems like a nice place. If I'm in the area for ice cream again I'll be back!!

Service was great, got jasmine tea latte with tea jelly. Wish the tea jelly was not as firm and in longer skinnier pieces instead of cubes. Their mochi bubble waffle was good. Would come back again and try their milk tea next time

I was really looking forward to having their bubble tea again, as I remembered enjoying it years ago for its strong tea flavour. This time, I ordered the Rose Tie Guan Yin latte with pearls. Unfortunately, the pearls were tasteless (this might be a personal preference, I'm used to my pearls being slightly sweetened), and they didn’t get my sweetness level right the first time.

To their credit, when I went back to ask for an adjustment, the staff member was friendly and happy to help. However, I was put off by a comment the cashier made about how “our tea is quite strong” especially since he had also made some unnecessary remarks earlier about their long lineups and how their tea is better than Sharetea’s.

In reality, the tea tasted mild and watered down—not the bold flavour I was expecting. Overall, I wouldn’t recommend this place, and I found the overconfidence from the staff a bit off-putting.

Very good!

Brown sugar pearls in milk tea. Yum

not the best and not the worst.

Was invited as part of a media tasting (Instagram: @thejennsessions) and was very impressed with the fresh taste of the drinks and bubble waffle! You can rest assured that the drinks are all handcrafted from real ingredients - no artificial flavours or powders - so all you get is real taste. Would definitely come back to this spot when I’m in the area and craving bubble tea.

Daughter is a self proclaimed Boba afficionado. These lovely people always give her extra pearls and they are fresh always.