Chipotle Mexican Grill
818 Howe St, Vancouver
(604) 683-6394
Recent Reviews
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Serious cleanliness issue. Got a cup for the lemonade, when I went to get some there was none. Asked the staff and they said they didn’t have any, so money wasted as I don’t drink fizzy drinks. Food was only just warm and there was a rat trap in the corner which completely put me off my food
Good experience
Love chipotle, make the honey chicken a staple
Atmosphere: 4
Food: 4
Service: 4
Manisha was great! greets people with her smile and was quick and accurate with my order. explained how it works and recommended some for my bowl and it was absolutely delicious! thank you! she deserves to get a raise
Atmosphere: 5
Food: 5
Service: 5
I order Togo but someone took it. The store manager can’t help. Sucks !! Shame on you!!
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this branch. The store manager showed a lack of professionalism and was unable to resolve even basic issues. When I asked for help, they told me to call customer service myself but couldn’t even provide the number afterward. Completely unhelpful and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Poor service. The manager didn’t know how to solve any problems and refused to help properly. Very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Just happened now. The store manager was rude and had zero knowledge about how to handle customer issues. Told me to call customer service myself but couldn’t even provide the number. Totally unprofessional and unacceptable for a chain restaurant.
Atmosphere: 1
Food: 1
Service: 1
The guy who was making my burito gave me a bigger portion of meat with no extra charge. It was really good. I like that you can buy Jarritos lemonade here.
Atmosphere: 5
Food: 5
Service: 5
They gave me a bowl that looked so bad with a bug, the woman who was making my bowl was talking to fast and she was being rude and then they said they didn’t have chips and they gave chips to the person behind me
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was here to pick up the uber eats order at 5:55 pm, they said the order is scheduled for 6:10 pm , so i have to wait another 15 minutes, i told her because i am already here can you make it earlier? She didn’t do that , in the meantime she made 5-6 other orders for uber and doordash for which no dasher came to pick up , i have to wait 15 minutes and customer was unhappy for my long wait and the customer gave me 1 star
So many flies and horrible portions charged me for someone else’s guac before because they forgot to charge the other person for guac
Atmosphere: 1
Food: 2
Service: 2
Good taste!
Atmosphere: 5
Food: 5
Service: 5
Terrible terrible experience!!!!!!!!!
Just now at 8:30 PM, I picked up a mobile order from Chipotle and was extremely disappointed. Both of the meals I received were completely wrong — not just minor errors, but entirely different from what I ordered. On top of that, I paid extra for guacamole on both items, and neither included it.
It’s really frustrating to pay extra and still not get what I ordered. This was supposed to be a quick and convenient dinner, but it ended up being a frustrating waste of time and money. Very disappointed.
Food: 1
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