Today, we went from Surrey to Vancouver specially to eat dosa, Someone has recommended us, must visit Dosa Factory. Their food quality of dosa was zero and their customer service was very bad. Especially the girl who works there, her nature will not be welcoming at all. Today very bad experience with Dosa Factory.
Atmosphere: 1
Food: 1
Service: 1
Sharanjeet Singh
Most liked Dosa place of mine food is wonderful but also because of the kind lady name Thuvaraka who always serves with great love and kindness. My best wishes
Atmosphere: 5
Food: 5
Service: 5
R Ookken
Excellent taste and customer service. Good selection of South Indian menu. Delicious dosas and appetizers. Great selection of dosa and Biriyani. Good daily special deals. Good portions for reasonable price. Recommend the chicken 65, biriyani, fried rice, dosa.
Arun Jose George
I simply liked this place for tasty food.
Atmosphere: 5
Food: 5
Service: 5
Rashmi ranjan parida
Paneer dosa and Wada were great
Atmosphere: 5
Food: 5
Service: 5
Meenakshy Prakash
Hands down, the best restaurant in Vancouver! I visited last Monday for the Dosa Day deal with my friend. I ordered the Madrasi-style special dosa, and it was really very tasty. Being South Indian, I was missing homely food, but Dosa Factory made me nostalgic, especially with the coconut chutney and the sambar.
The staff was incredibly friendly. I asked the waitress three times for more sambar. Even though I might have been bugging her, she happily accommodated me each time. If I remember correctly, her name was Adhulya. The rest of the staff was great too, though I didn’t get a chance to ask their names.
My friend ordered the Paruppu Podi dosa, which was also delicious! The only thing I didn’t like was the use of plastic bottles. If they could address that issue, it would be perfect.
I hope to visit again soon!
Thank you, Dosa Factory!
Atmosphere: 4
Food: 4
Service: 4
gavy GaM3R
Veg hakka noodles are great Gobi manchurian is 10/10, the best one i had so far in vancouver. (battered cauliflower) chicken noodles contain egg
chicken biryani is 8/10 (too oily)
dosas are great!
they have bottled water. i loved it that they have free water bottles at the front counter for delivery personnel.
Atmosphere: 5
Food: 5
Service: 5
Kim_ Chi
I just came back from holiday I was craving chicken Biryani and tandoori chicken last night. I love Dosa factory I ordered late night at 2 am the chicken was burned dry very disappointed. I called next morning to order tell them what just happened last night, They sent me extra order . I want thank the dosa factory workers at desk for amazing service fixing the mistake from last night order. Thanks the management keeping loyal customer Happy! Happy New year 🎉. See you more 2025🎉.
Their non veg and veg are great. It’s one of my fav places in Vancouver for Indian food. We have also ordered multiple catering orders from George, he has also always on quality and quantity over price and always fit more within budget.
Vegetarian options: They have common Indian vegetarian dishes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roti Garlic Naan, Paneer Masala Dosa, Idli
Vikram
I recently visited Dosa Factory, and unfortunately, my experience was far from satisfactory. Despite being seated promptly, we waited for nearly 30 minutes, and no one came to take our order. The staff seemed disorganized and inattentive, even though the restaurant wasn’t overly crowded.
While I was excited to try their menu, the lack of service made it impossible to enjoy the meal. Customer service is a crucial part of dining out, and this experience left much to be desired. Unless they address their service issues, I can’t see myself returning or recommending this place to others.
Atmosphere: 3
Service: 1
Rajwant Minhas
This was my first time visiting the restaurant. The food was ok for me - I have heard great reviews from friends and family about the food, perhaps it was just one off. The server was super friendly and checked in regularly. One thing that disappointed me immensely was the placement of plastic disposable water bottles at every single table. I truly wish their business was conscious about climate change and sustainability. The use of one time use water bottles vs. being served water in steel or glass tumblers is something I haven't experienced at other sit down restaurants. I really wish the management would change this practice and adopt more sustainable practices. The spoon provided to mix sugar in the tea could easily have been a stainless steel one vs. single use plastic. It takes 450 years for a plastic bottle to decompose! This experience would deter me from visiting the restaurant again unless the management stops using single use plastic bottles for sit downs. Thanks so much for your consideration!
Atmosphere: 3
Food: 3
Service: 4
Surinder Singh
We went there on Friday night to celebrate the birthday and had a great experience. Staff went above and beyond to bring us a cake and dessert. Very soft spoken gentleman. Thank you!!
They have the best food and service!!
Amazing dosas
Atmosphere: 5
Food: 5
Service: 5
Today, we went from Surrey to Vancouver specially to eat dosa, Someone has recommended us, must visit Dosa Factory. Their food quality of dosa was zero and their customer service was very bad. Especially the girl who works there, her nature will not be welcoming at all. Today very bad experience with Dosa Factory.
Atmosphere: 1
Food: 1
Service: 1
Most liked Dosa place of mine food is wonderful but also because of the kind lady name Thuvaraka who always serves with great love and kindness. My best wishes
Atmosphere: 5
Food: 5
Service: 5
Excellent taste and customer service. Good selection of South Indian menu. Delicious dosas and appetizers. Great selection of dosa and Biriyani. Good daily special deals. Good portions for reasonable price. Recommend the chicken 65, biriyani, fried rice, dosa.
I simply liked this place for tasty food.
Atmosphere: 5
Food: 5
Service: 5
Paneer dosa and Wada were great
Atmosphere: 5
Food: 5
Service: 5
Hands down, the best restaurant in Vancouver! I visited last Monday for the Dosa Day deal with my friend. I ordered the Madrasi-style special dosa, and it was really very tasty. Being South Indian, I was missing homely food, but Dosa Factory made me nostalgic, especially with the coconut chutney and the sambar.
The staff was incredibly friendly. I asked the waitress three times for more sambar. Even though I might have been bugging her, she happily accommodated me each time. If I remember correctly, her name was Adhulya. The rest of the staff was great too, though I didn’t get a chance to ask their names.
My friend ordered the Paruppu Podi dosa, which was also delicious! The only thing I didn’t like was the use of plastic bottles. If they could address that issue, it would be perfect.
I hope to visit again soon!
Thank you, Dosa Factory!
Atmosphere: 4
Food: 4
Service: 4
Veg hakka noodles are great
Gobi manchurian is 10/10, the best one i had so far in vancouver. (battered cauliflower)
chicken noodles contain egg
chicken biryani is 8/10 (too oily)
dosas are great!
they have bottled water. i loved it that they have free water bottles at the front counter for delivery personnel.
Atmosphere: 5
Food: 5
Service: 5
I just came back from holiday I was craving chicken Biryani and tandoori chicken last night. I love Dosa factory I ordered late night at 2 am the chicken was burned dry very disappointed. I called next morning to order tell them what just happened last night, They sent me extra order . I want thank the dosa factory workers at desk for amazing service fixing the mistake from last night order. Thanks the management keeping loyal customer Happy! Happy New year 🎉. See you more 2025🎉.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great experience
Atmosphere: 5
Food: 5
Service: 5
Their non veg and veg are great. It’s one of my fav places in Vancouver for Indian food. We have also ordered multiple catering orders from George, he has also always on quality and quantity over price and always fit more within budget.
Vegetarian options: They have common Indian vegetarian dishes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roti Garlic Naan, Paneer Masala Dosa, Idli
I recently visited Dosa Factory, and unfortunately, my experience was far from satisfactory. Despite being seated promptly, we waited for nearly 30 minutes, and no one came to take our order. The staff seemed disorganized and inattentive, even though the restaurant wasn’t overly crowded.
While I was excited to try their menu, the lack of service made it impossible to enjoy the meal. Customer service is a crucial part of dining out, and this experience left much to be desired. Unless they address their service issues, I can’t see myself returning or recommending this place to others.
Atmosphere: 3
Service: 1
This was my first time visiting the restaurant. The food was ok for me - I have heard great reviews from friends and family about the food, perhaps it was just one off. The server was super friendly and checked in regularly. One thing that disappointed me immensely was the placement of plastic disposable water bottles at every single table. I truly wish their business was conscious about climate change and sustainability. The use of one time use water bottles vs. being served water in steel or glass tumblers is something I haven't experienced at other sit down restaurants. I really wish the management would change this practice and adopt more sustainable practices. The spoon provided to mix sugar in the tea could easily have been a stainless steel one vs. single use plastic. It takes 450 years for a plastic bottle to decompose! This experience would deter me from visiting the restaurant again unless the management stops using single use plastic bottles for sit downs. Thanks so much for your consideration!
Atmosphere: 3
Food: 3
Service: 4
We went there on Friday night to celebrate the birthday and had a great experience. Staff went above and beyond to bring us a cake and dessert. Very soft spoken gentleman. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dosa Factory
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