Will never understand why they only have 1 person serving when the lineup is out the door. Is it to make it look “busy”?? Who wants to wait 20+ minutes in line to get a cookie? No wonder the people serving never seem very happy either.
Lucas Hodgson
Really enjoyed the cinnamon buns from here today. Cute cafe tucked into commercial street.
Wouldn’t normally leave a review but I am so surprised to see all you babies leaving reviews about things like lack of outlets for you to camp out on your laptop on all day.
Hope this offsets one of those because this is a quality bakery.
Carr
New favourite - amazing food and drinks, good vibes. The espresso tonic was interesting - tangy and refreshing.
Mahdi Ramezani
Flourist Bakery has excellent coffee, a beautiful selection of pastries, and their pizzas (available Thursday to Saturday) are truly delicious. I’ve enjoyed their food several times, and on my most recent visit, I ordered two pizzas and drinks.
Emeline Gros
It's just my experience. Two days ago, I tried the strawberry and rhubarb cake and was quite disappointed. I chose it mainly because I read strawberry and rhubarb and unfortunately I didn't get ANY strawberry in my slice and only 2 mini pieces of rhubarb fibers. I couldn't even feel the taste of the fruit at all. I was a little frustrated about it. I finished the cake anyways but I found it quite sweet for my taste. I also came in the past to try the croissant and I found it very greasy (I don't know why. It shouldn't be). The tahini cookie is really good though. And the workers, always very nice 😊.
Andrea Elizabeth
I tried placing an order online but misunderstood the confirmation email and showed up a day early, totally my mistake. I was told by a staff member not to return without a pickup email, so I waited, but it never came (I checked spam too). Assuming there was a delay, I called the next morning just to ask.
I wasn’t upset, or combative, it’s just bread, but a manager (the same person who told me not to come without the email) got on the line and was unexpectedly rude and condescending. I hate food waste and offered to pick up the loaf even if it was a day old, or take a different one instead. She blamed me for not picking it up, despite her own instructiton not to come without the email, and wouldn’t work toward a solution.
I received a refund but unfortunately never got to try the bread. I’ll try visiting in person next time, but I can’t recommend their online ordering system.
Gerry Mander
Nice coffee
William
Great bread but super flaky staff. They might give you the wrong food and their pizza’s are NEVER on time!
Atmosphere: 2
Food: 3
Service: 1
Janine Grace
Food is always incredible; the avocado toast, cookies, salads, sandwiches, all so good! But the staff are really mean people, especially the girl with the glasses and the accent. She’s very rude. I never feel very welcome there by the staff unfortunately. Come for the food, it’s delicious, but the service is just terrible. So that’s super disappointing!!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: On Toast, Raspberry Cookie, Sourdough Starter
pooya m
This place has a minimalist, modern, and healthy atmosphere. The food is delicious and they have an interesting cookbook decoration. I had an avocado toast and coffee, and I really enjoyed it.
If they could tone down the ambient lightning, it would be even better :)
Atmosphere: 3
Food: 5
Service: 5
Sarah Emily
A really cozy local bakery with great food and drinks. Their butter tart bar is spectacular!
Shem Filipczak
They are very woken take no cash food was decent service avrage
Atmosphere: 3
Food: 4
Service: 3
Allison Enjetti
-Update-
I was contacted by the owner, Shira, who was very apologetic and keen to make it right. Shira's initiative, warmth and understanding align with my previous very positive experiences at Flourist and I look forward to visiting again soon.
--- I really love this bakery and often recommend my friends and family visit. I've always been treated really kindly when I've come. I visited earlier today with my family and we ordered food for everyone at the table. My daily special hadn't arrived yet after everyone finished eating. My husband and I both went in to check twice each and were both brushed off rudely by our server. After over an hour, the same server came out and said there was a mix-up with our order, refunded us and asked if we wanted anything else. She said it would be at least another 20 minutes before I could get what I ordered. This was a really disappointing experience at a place I really enjoy going to. Good customer service (along with the incredible food) is one of the big reasons why I come here. Hoping this was just a one-off!
Atmosphere: 5
Food: 5
Service: 5
Anna Carmela Suarez
Experienced horrible customer service today with their cashier who told me that my order would take 15minutes but in fact took over 30minutes for a takeout order of toast and salad. She knew I was pressed for time and she did not bother to check on my order nor was she apologetic about it. Her only response was ‘we try our best’ but clearly did not show any sense of attentiveness and appeared indifferent. I have been coming here for years and will no longer be returning.
Will never understand why they only have 1 person serving when the lineup is out the door. Is it to make it look “busy”?? Who wants to wait 20+ minutes in line to get a cookie? No wonder the people serving never seem very happy either.
Really enjoyed the cinnamon buns from here today. Cute cafe tucked into commercial street.
Wouldn’t normally leave a review but I am so surprised to see all you babies leaving reviews about things like lack of outlets for you to camp out on your laptop on all day.
Hope this offsets one of those because this is a quality bakery.
New favourite - amazing food and drinks, good vibes. The espresso tonic was interesting - tangy and refreshing.
Flourist Bakery has excellent coffee, a beautiful selection of pastries, and their pizzas (available Thursday to Saturday) are truly delicious. I’ve enjoyed their food several times, and on my most recent visit, I ordered two pizzas and drinks.
It's just my experience.
Two days ago, I tried the strawberry and rhubarb cake and was quite disappointed. I chose it mainly because I read strawberry and rhubarb and unfortunately I didn't get ANY strawberry in my slice and only 2 mini pieces of rhubarb fibers. I couldn't even feel the taste of the fruit at all.
I was a little frustrated about it. I finished the cake anyways but I found it quite sweet for my taste.
I also came in the past to try the croissant and I found it very greasy (I don't know why. It shouldn't be).
The tahini cookie is really good though.
And the workers, always very nice 😊.
I tried placing an order online but misunderstood the confirmation email and showed up a day early, totally my mistake. I was told by a staff member not to return without a pickup email, so I waited, but it never came (I checked spam too). Assuming there was a delay, I called the next morning just to ask.
I wasn’t upset, or combative, it’s just bread, but a manager (the same person who told me not to come without the email) got on the line and was unexpectedly rude and condescending. I hate food waste and offered to pick up the loaf even if it was a day old, or take a different one instead. She blamed me for not picking it up, despite her own instructiton not to come without the email, and wouldn’t work toward a solution.
I received a refund but unfortunately never got to try the bread. I’ll try visiting in person next time, but I can’t recommend their online ordering system.
Nice coffee
Great bread but super flaky staff. They might give you the wrong food and their pizza’s are NEVER on time!
Atmosphere: 2
Food: 3
Service: 1
Food is always incredible; the avocado toast, cookies, salads, sandwiches, all so good!
But the staff are really mean people, especially the girl with the glasses and the accent. She’s very rude. I never feel very welcome there by the staff unfortunately.
Come for the food, it’s delicious, but the service is just terrible. So that’s super disappointing!!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: On Toast, Raspberry Cookie, Sourdough Starter
This place has a minimalist, modern, and healthy atmosphere. The food is delicious and they have an interesting cookbook decoration. I had an avocado toast and coffee, and I really enjoyed it.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
If they could tone down the ambient lightning, it would be even better :)
Atmosphere: 3
Food: 5
Service: 5
A really cozy local bakery with great food and drinks. Their butter tart bar is spectacular!
They are very woken take no cash food was decent service avrage
Atmosphere: 3
Food: 4
Service: 3
-Update-
I was contacted by the owner, Shira, who was very apologetic and keen to make it right. Shira's initiative, warmth and understanding align with my previous very positive experiences at Flourist and I look forward to visiting again soon.
---
I really love this bakery and often recommend my friends and family visit. I've always been treated really kindly when I've come. I visited earlier today with my family and we ordered food for everyone at the table. My daily special hadn't arrived yet after everyone finished eating. My husband and I both went in to check twice each and were both brushed off rudely by our server. After over an hour, the same server came out and said there was a mix-up with our order, refunded us and asked if we wanted anything else. She said it would be at least another 20 minutes before I could get what I ordered. This was a really disappointing experience at a place I really enjoy going to. Good customer service (along with the incredible food) is one of the big reasons why I come here. Hoping this was just a one-off!
Atmosphere: 5
Food: 5
Service: 5
Experienced horrible customer service today with their cashier who told me that my order would take 15minutes but in fact took over 30minutes for a takeout order of toast and salad. She knew I was pressed for time and she did not bother to check on my order nor was she apologetic about it. Her only response was ‘we try our best’ but clearly did not show any sense of attentiveness and appeared indifferent. I have been coming here for years and will no longer be returning.
Atmosphere: 4
Food: 4
Service: 1
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