Not recommended at all. I had a really disappointing experience with the burrito I ordered from Freshi. The rice had a strange taste, almost like it was old or expired, and overall, the ingredients seemed stale and lacked freshness. On top of that, it arrived cold, which made everything even worse. The taste was so bad that I ended up throwing away more than half of it. Unfortunately, I wouldn’t recommend it at all.
Jonny Russell
Good soup, fast soup, location echo-y and tables could use a wipe.
Vegetarian options: no meat in my soup
Wheelchair accessibility: street level
Atmosphere: 3
Food: 5
Service: 5
Vanessa S
I have ordered here a few times but after today I will never order from here again. The avocado was so hard the server couldn’t even get it off the skin. How can you serve this to customers, it’s not edible. Now I have to toss all the avocado away because it’s not ripe yet. What a waste of money and food
Lily Peng
Refund please gave me the wrong order - 2024 Dec 19 ~1:30pm. Ordered Spicy Buffalo Burrito with chicken and snack smoothie to go and there was no chicken at all… the staff specifically asked which protein I want… in the end I realized the staff gave me Teriyaki Twist instead… which is $1 cheaper too… the bill of $18.27 included chicken.. refund please… what a joke
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Spiicy Buffalo with Chicken
MANSI VYAS
The team is great! They’re on time always and the portion size is adequate. Sometimes the staff can be a bit too direct in asking questions in front of other customers that might make you feel a bit awkward (such as ohh you want extra things always) but otherwise their quality is appreciative and delivery is really good. Overall I like to call it my lunch place every weekday:)
Vegetarian options: Great vegetarian/vegan options
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teriyaki Twiist Bowl, Mezze Deliight Bowl, Create Your Own Bowl, Custom Salad, Berrii Crunchii Salad, Oaxaca Bowl
alexa hersch
I ordered the pumpkin spice smoothie as advertised on the menu, and instead of the thick and vibrant smoothie they are advertising, I got a watery, flavourless, ice-filled one. I could tell the BARE MINIMUM of ingredients such as the fruit was added to be mixed with mostly ice and liquid. I understand photos need to be appealing for marketing purposes, but the discrepancy between what is advertised and what I received is not acceptable. I am not sure what went wrong behind the counter, but this smoothie was a waste of money and I will likely not be returning.
Food: 1
Josee Levesque
Tried to enter at 5:30pm and the doors were locked? Please update your business hours
Renee Frechette
Have been to this location twice now since the Bute St location closed, and have been disappointed twice in a row.
First day was last week, I ordered a Berrii Crunchii Salad. I went to pick it up and noticed that it was only half full compared to any other time I've picked up a bowl or salad previously. I let them know that there was supposed to be Romaine lettuce and they argued with me at first, but then told me that apparently the company had just changed the ingredients today and didn't tell them. I then watched them figure out who made the salad bowl and realize that there was also no quinoa in it and barely any mixed greens, which means there was almost no base to the "salad" at all (supposed to be a mix of quinoa, romaine, and mixed greens, and there was maybe 1/4 cup of mixed greens included).
Today I ordered the exact same thing and noticed it was low again, but I didn't want to argue again and I had extra greens in my fridge anyways. Well, I got to my desk and there is no quinoa this time, again. They also added the green onions that I had asked to be taken out.
I really like the food at Freshii but it's beyond frustrating that I'm paying $17 for a salad and it's wrong every time. The staff needs to pay closer attention to what they are supposed to be including in the salad, and not under-portion the dishes.
Atmosphere: 3
Food: 3
Service: 2
Ruma Maity
Love their smoothies and soup! Ideal for a quick snack and is a healthy swap for a coffee date.
Kid-friendliness: Totally kid-friendly. My 7 year old loves Freshii’s smoothies
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Spiicy Buffalo with Chicken, Berrii Crunchii Salad
Kanupriya Sharma
Such a great place to visit. Friendly staff. Tried berrie crunchi salad with a smoothie. Must visit to have fresh and healthy food. Obsessed with their speed of serving.
I tried their Buddha bowl and it was amazing with the extra peanut sauce, thank you folks!
Atmosphere: 5
Food: 5
Service: 5
Young Joe
I ate the same Buddha Satay bowl in other locations of Freshii but this location has the worst version of it. I wonder how the same recipe could be so different depending on the location.
It tasted plasticky and chemically. And immediately after the food, I felt like some harden fat covered all over my teeth and oral cavity. It felt disgusting.
I am speculating that they used the poor quality oil that caused it.
Also it is not a proper store but in the corner of a lobby of a building. So when we tried to use the washroom, they said it is not for public. So basically there is no washroom for their customers.
Will never go back there.
Atmosphere: 1
Food: 1
Service: 4
Tash Singh
Ordered a Buddha Satay bowl with Tofu, as I m a vegetarian. Found chicken in it. The manager said the staff was new and had the ingredients set up incorrectly. Unacceptable. Will not be going back there.
Atmosphere: 1
Food: 1
Service: 1
Smilestone Dental
Very delighted with food bowl we ordered. It was very nicely prepared and sent for delivery. The Manager, Payal made sure to apply all the requirements in terms of allergies and choices we requested. Highly appreciate the effort and concern. Food was delivered very quickly. Super delicious. Thank you so much !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oaxaca Bowl
Jess Escobar
Ordered a "roll" which their menu says is an option, was given a salad and told that that's what I ordered (it was not), told the wrap has a fee for the wrap, repeated that I ordered a wrap, and so they took the same salad and wrapped it in a cold wrap instead of handling the miscommunication well and providing a quality product. It's not my fault you didn't hear correctly and this isn't how you should handle mistakes.
Not recommended at all. I had a really disappointing experience with the burrito I ordered from Freshi. The rice had a strange taste, almost like it was old or expired, and overall, the ingredients seemed stale and lacked freshness. On top of that, it arrived cold, which made everything even worse. The taste was so bad that I ended up throwing away more than half of it. Unfortunately, I wouldn’t recommend it at all.
Good soup, fast soup, location echo-y and tables could use a wipe.
Vegetarian options: no meat in my soup
Wheelchair accessibility: street level
Atmosphere: 3
Food: 5
Service: 5
I have ordered here a few times but after today I will never order from here again. The avocado was so hard the server couldn’t even get it off the skin. How can you serve this to customers, it’s not edible. Now I have to toss all the avocado away because it’s not ripe yet. What a waste of money and food
Refund please gave me the wrong order - 2024 Dec 19 ~1:30pm. Ordered Spicy Buffalo Burrito with chicken and snack smoothie to go and there was no chicken at all… the staff specifically asked which protein I want… in the end I realized the staff gave me Teriyaki Twist instead… which is $1 cheaper too… the bill of $18.27 included chicken.. refund please… what a joke
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Spiicy Buffalo with Chicken
The team is great! They’re on time always and the portion size is adequate. Sometimes the staff can be a bit too direct in asking questions in front of other customers that might make you feel a bit awkward (such as ohh you want extra things always) but otherwise their quality is appreciative and delivery is really good. Overall I like to call it my lunch place every weekday:)
Vegetarian options: Great vegetarian/vegan options
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Teriyaki Twiist Bowl, Mezze Deliight Bowl, Create Your Own Bowl, Custom Salad, Berrii Crunchii Salad, Oaxaca Bowl
I ordered the pumpkin spice smoothie as advertised on the menu, and instead of the thick and vibrant smoothie they are advertising, I got a watery, flavourless, ice-filled one. I could tell the BARE MINIMUM of ingredients such as the fruit was added to be mixed with mostly ice and liquid. I understand photos need to be appealing for marketing purposes, but the discrepancy between what is advertised and what I received is not acceptable. I am not sure what went wrong behind the counter, but this smoothie was a waste of money and I will likely not be returning.
Food: 1
Tried to enter at 5:30pm and the doors were locked? Please update your business hours
Have been to this location twice now since the Bute St location closed, and have been disappointed twice in a row.
First day was last week, I ordered a Berrii Crunchii Salad. I went to pick it up and noticed that it was only half full compared to any other time I've picked up a bowl or salad previously. I let them know that there was supposed to be Romaine lettuce and they argued with me at first, but then told me that apparently the company had just changed the ingredients today and didn't tell them. I then watched them figure out who made the salad bowl and realize that there was also no quinoa in it and barely any mixed greens, which means there was almost no base to the "salad" at all (supposed to be a mix of quinoa, romaine, and mixed greens, and there was maybe 1/4 cup of mixed greens included).
Today I ordered the exact same thing and noticed it was low again, but I didn't want to argue again and I had extra greens in my fridge anyways. Well, I got to my desk and there is no quinoa this time, again. They also added the green onions that I had asked to be taken out.
I really like the food at Freshii but it's beyond frustrating that I'm paying $17 for a salad and it's wrong every time. The staff needs to pay closer attention to what they are supposed to be including in the salad, and not under-portion the dishes.
Atmosphere: 3
Food: 3
Service: 2
Love their smoothies and soup! Ideal for a quick snack and is a healthy swap for a coffee date.
Kid-friendliness: Totally kid-friendly. My 7 year old loves Freshii’s smoothies
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Spiicy Buffalo with Chicken, Berrii Crunchii Salad
Such a great place to visit. Friendly staff. Tried berrie crunchi salad with a smoothie. Must visit to have fresh and healthy food. Obsessed with their speed of serving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berrii Crunchii Salad
Restaurantji Recommends
I tried their Buddha bowl and it was amazing with the extra peanut sauce, thank you folks!
Atmosphere: 5
Food: 5
Service: 5
I ate the same Buddha Satay bowl in other locations of Freshii but this location has the worst version of it. I wonder how the same recipe could be so different depending on the location.
It tasted plasticky and chemically. And immediately after the food, I felt like some harden fat covered all over my teeth and oral cavity. It felt disgusting.
I am speculating that they used the poor quality oil that caused it.
Also it is not a proper store but in the corner of a lobby of a building. So when we tried to use the washroom, they said it is not for public. So basically there is no washroom for their customers.
Will never go back there.
Atmosphere: 1
Food: 1
Service: 4
Ordered a Buddha Satay bowl with Tofu, as I m a vegetarian. Found chicken in it. The manager said the staff was new and had the ingredients set up incorrectly. Unacceptable. Will not be going back there.
Atmosphere: 1
Food: 1
Service: 1
Very delighted with food bowl we ordered. It was very nicely prepared and sent for delivery. The Manager, Payal made sure to apply all the requirements in terms of allergies and choices we requested. Highly appreciate the effort and concern. Food was delivered very quickly. Super delicious. Thank you so much !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oaxaca Bowl
Ordered a "roll" which their menu says is an option, was given a salad and told that that's what I ordered (it was not), told the wrap has a fee for the wrap, repeated that I ordered a wrap, and so they took the same salad and wrapped it in a cold wrap instead of handling the miscommunication well and providing a quality product. It's not my fault you didn't hear correctly and this isn't how you should handle mistakes.
Atmosphere: 1
Food: 1
Service: 1
Loading...