Freshslice Pizza
1209 Pacific Blvd, Vancouver
(604) 347-0000
Recent Reviews
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Over all food was good But the customer service is really bad.i visited there yesterday and the lady komal was too rude to me which is not good.
They called me in for two days of unpaid training, and now they are not answering my calls or responding to my messages. Recently, they told me that they have enough staff. If that’s the case, why did they ask me to attend training in the first place?
Komal is amazing. She is very quick and efficient with my orders and makes delicious pizza.
Komal is best & most friendly person working out there. She is very polite & her customer service is great . A 5 star to Komal
Not good pizza , service and no restroom.
Great service! Rajan was friendly, fast, and made sure our order was perfect. They really made our visit to Freshslice enjoyable—definitely coming back!”
Best Pizza Place in Downtown area !
Atmosphere: 5
Food: 5
Service: 5
This is just cardboard. You may as well dress the box, slather some cheap stale cheese on it and eat it. "Fresh"?! This pizza place consistently has the most stale pizza with the least toppings, worse ingredients. The owner of the franchise brags that his way of making dough allows for more pizza dough at a lower cost. This is garbage. Eat at your own risk.
Atmosphere: 1
Food: 1
Service: 1
This branch has the absolute worst customer service I have ever experienced. There’s a man who claims to be the owner, and his behavior toward customers is shockingly rude and unprofessional. My first visit was unpleasant because of how rudely he spoke to me, but I decided to give him the benefit of the doubt, thinking he might have been having a bad day.
However, my second visit confirmed that this is just who he is. I greeted him politely, and not only did he ignore me, but he also started speaking to me in the same disrespectful tone as before. It’s infuriating how someone running a business can treat paying customers like this.
This isn’t just bad customer service—it’s unacceptable. I’m extremely disappointed and will not be returning. If this is how the so-called owner behaves, I can only imagine how he treats his staff or how little he values his customers.
Avoid this place if you value being treated with basic decency.
Atmosphere: 1
Service: 1
I like the taste of pizzas in this branch better than others. The amount of reheating is also just right. Thanks guys
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Komal here does exceptional service and customer relations in a high level. Deals with problems very well and I can say one of the cleanest fresh slice ever seen. Other than that the pizza is amazing, she doesn’t judge the choices ahahahah
Atmosphere: 5
Food: 5
Service: 5
Great pizza!
Atmosphere: 5
Food: 5
Service: 5
She was rude(komal) whatever her name was at 3pm in the afternoon,as we came with the coupons she acted like as if she was giving the pizza for free.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
This store's pizza is really tasty, the same as their chicken wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Chicken, BBQ Chicken Bacon Feast
I visited last night and had a really great experience.Pizza was very delicious and their costumer service is also great.
Atmosphere: 5
Food: 5
Service: 5
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