Guu with Garlic
1698 Robson St, Vancouver
(604) 685-8678
Recent Reviews
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Always had a great time here.
Atmosphere: 5
Food: 5
Service: 5
Cozy space, authentic vibes. They accommodated us as a large group. Service was very good. Portions were smaller than expected. We opted for Family-Style sharing and picked multiple dishes from the menu.
Make sure to check out the daily feature menu. They sell out.
Upside: the place is open till late (midnight for most of the week)
Atmosphere: 4
Food: 4
Service: 4
Guu with Garlic came highly recommended by a few of our friends so we decided to check it out! The food was absolutely delightful-- beautiful prepared, great flavors, came out quick and the restaurant overall had a lovely atmosphere! However we had a really off experience and we will certainly not be going back.
We came around 2:30 and at the time the restaurant was completely empty. Initially we had ordered two teas and the daily lunch special (Black Miso Cod), the waitress then told us it would take ~30 min so my boyfriend and I politely declined and then ordered the Pan Seared Beef and Chicken Karage. About 15 minutes later we received our Chicken Karage and tea (assuming she forgot the tea? Again, only patrons in restaurant at the time). The waitress then brought out an order of Black Miso Cod to which we replied we had not ordered it. She seemed very confused then walked away, she came back a few minutes later with the dish in hand and our bill and told us we indeed ordered it. We then explained we definitely had not and had clearly declined when we found out how long it would take to prepare.
A little while later she brought out our Pan Seared Beef which she brought with two bowls of rice and two miso soups as a side. We were happily eating as she approached our table once again and told us that our order was only supposed to come with one miso and one rice. As it was our first time there we just ordered what was on the menu and assumed it was included. She then told us because it was not included in our order we would have to pay for the extra sides. My boyfriend and I were both confused as we had just assumed what we ordered was what we received and of course we started to eat without second thought. I told her that we would pay for what we ordered and what was supposed to come with our order. His rice and soup was half eaten at this point and if we had known it wasn't included of course we would have said something.
She then told us because we were not paying for the soup and rice (that we did not order but were given) she would have to take the food away. We both chuckled slightly as we were extremely confused and of course told her sure she can take it away if she wants. She then took his half eaten soup and rice off of our table and assumingly threw it in the compost. We immediately paid our tab, left and we will not be coming back. As the restaurant clearly has overwhelmingly positive reviews we were really disappointed at the service. As mentioned the food was awesome and it sucks that that was our first experience.
Atmosphere: 5
Food: 5
Service: 1
Delicious meal, friendly and attentive service, we had a great time at this location, can’t wait to go back again!
Atmosphere: 5
Food: 5
Service: 5
Old avocado. Tasteless mussels. Staff doesn’t know how to make their customers happy. Sitting at the bar despite the available tables. (reservation sign means don’t sit here during the next 40 min?)
Not bad, but nothing with a wow factor. The food came out quickly, but overall it was just okay—nothing special. It was good, but I don’t think I’d come back. Some of the dishes were also a bit small for the price.
Atmosphere: 4
Food: 3
Service: 3
Favourite restaurant in the West End! Never disappoints. 10/10 recommend. Yaki Udon for the win!
Atmosphere: 5
Food: 5
Service: 5
fantastic time here. japanese fusion with fantastic options. very much enjoyed!!!!!
Atmosphere: 5
Food: 5
Service: 5
Good food, good beer, good prices. No complaints to be had, sit down with your friends and enjoy your time together
Atmosphere: 5
Food: 5
Service: 5
Great food, great vibe we really recommend this place!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
we were sitting there with no menu and no tea for almost 20min when there is only half of the tables having customers at 1:30pm. i understand ppl might get ignored by some reason so we asked for tea but still get ignored. are you guys trying to aviod some eat and run situation and judging ppl like that? it can not be discrimination right? And i want to apologize that when you questioned us 3 times if we have cash after we giving positive answer, we should open our wallet to let the waiter to check. next time we will bring our bank statement to insure we will get served. ❤️
Atmosphere: 1
Food: 1
Service: 1
We’ve been here for so many times and this time they say their machine is broken so cash only.
We understand the situation , and we got cash then we back into the store, after we have been sitting there over 20mins in cold days they open the door and not even serve a hot tea or water.
We have to ask for hot tea first and still nothing served, no one gives a damn about us for over 20mins and they didn’t even bother to ask, we try to ask someone but they are standing on the counter area and heads down for so long not even look up.
If you are too busy to serve anyone just say it so we won’t be waiting without even a water in cold and hunger for 20mins.
First time ever in Vancouver experienced such NICE SERVICE (clap
Atmosphere: 1
Food: 1
Service: 1
We went for lunch on Sunday, was surprised it wasn't busy. Lunch menu was limited, but food quality is good as usual. 2 servers but they were not attentive, we had to ask for tea refill a couple of times.
Staff was friendly and the food was fresh and tasty
Atmosphere: 4
Food: 4
Service: 5
Busy thursday night but food came out fast and well presented. All our orders tastes really good and fresh. We will be back for sure. Fast and friendly service too.
Atmosphere: 4
Food: 4
Service: 4
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