We went to this McDonald’s location for the first time back in the summer, as we were searching for the Collection’s Edition glass that we wanted.
Food was alright.
Service was not good. Staff were very confused with orders at the front and having a hard time placing orders, which was unusual as they did not have a drive through there.
The place was not clean, like a typical Vancouver city location.
Atmosphere: 2
Food: 3
Service: 2
Saman Varkani
WORKERS ARE SO RUDE AND QUICKLY ANGRY. My 9 year old cousin accidentally poured ice tea instead of water and she got yelled at and forced to pay by the manager.
Steven Saldebus
Disgusting. Not even food. Turned around and left when I looked at the prices.
Atmosphere: 1
Food: 1
Service: 4
Sasha Sadiora
5 workers at 5am working but it takes 10 minutes to receive my coffee because they’re all talking. This happens every single time I come here.
Atmosphere: 1
Food: 1
Service: 1
Shahab Eshghi
The lack of employee and cash services
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Nuggets
phoebe mak
This is the FOURTH time their system was down when I was there. I couldn’t even leave because my points got redeemed on the app. The staff were not helpful at all and ignored old orders after the system rebooted and I ended up waiting 30 minutes for a sausage and egg McMuffin. I never had this problem at other locations, the service and food is also subpar to the nearby west 4th location.
Atmosphere: 1
Food: 3
Service: 1
Sukhman
Awful service they didn't even care what they are giving staff is like so rude they dont even listen. Told them there is no gas in there drinks they simply told me this is what we have. Stupid people
Atmosphere: 1
Food: 1
Service: 1
C D
disrespectful and rude experiences
Atmosphere: 1
Food: 3
Service: 1
steven sharma
I Ordered Decaf Coffee This Morning And The Indian Girl Served Me With A Cold Coffee.Absolutely Disgusing.
Atmosphere: 1
Food: 1
Service: 1
Infinerdy
Standard McD. A tad small. The parking lot on ground level is tiny with right spots. The lot underground is a bit better. The dining area is on the small side. Easy parking makes for great grab-n-go. Due some reason, the self serve kiosks do not work for me. I have dry hands so one expected the touch screens to give some problems. The kiosks at other locations work for me if I press hard. But the ones at this locations would not work at all. I always had to line up at the cashier...
Parking: Street level and underground garages accessible from back alley, different entrances. Free street parking on 10th Avenue. Some free street spots on Broadway within a couple blocks. Paid street parking on Broadway.
This is still my favorite McDonald's! While they’re dealing with some issues related to homelessness outside (which is more of a Vancouver-wide challenge), it doesn’t affect the great experience inside. The play area is fantastic for kids, and the spacious layout makes it comfortable for everyone. The service could be improved with more focus on soft skills training, but I do appreciate that they are giving opportunities to older employees
We went to this McDonald’s location for the first time back in the summer, as we were searching for the Collection’s Edition glass that we wanted.
Food was alright.
Service was not good. Staff were very confused with orders at the front and having a hard time placing orders, which was unusual as they did not have a drive through there.
The place was not clean, like a typical Vancouver city location.
Atmosphere: 2
Food: 3
Service: 2
WORKERS ARE SO RUDE AND QUICKLY ANGRY. My 9 year old cousin accidentally poured ice tea instead of water and she got yelled at and forced to pay by the manager.
Disgusting. Not even food. Turned around and left when I looked at the prices.
Atmosphere: 1
Food: 1
Service: 4
5 workers at 5am working but it takes 10 minutes to receive my coffee because they’re all talking. This happens every single time I come here.
Atmosphere: 1
Food: 1
Service: 1
The lack of employee and cash services
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Nuggets
This is the FOURTH time their system was down when I was there. I couldn’t even leave because my points got redeemed on the app. The staff were not helpful at all and ignored old orders after the system rebooted and I ended up waiting 30 minutes for a sausage and egg McMuffin. I never had this problem at other locations, the service and food is also subpar to the nearby west 4th location.
Atmosphere: 1
Food: 3
Service: 1
Awful service they didn't even care what they are giving staff is like so rude they dont even listen. Told them there is no gas in there drinks they simply told me this is what we have. Stupid people
Atmosphere: 1
Food: 1
Service: 1
disrespectful and rude experiences
Atmosphere: 1
Food: 3
Service: 1
I Ordered Decaf Coffee This Morning And The Indian Girl Served Me With A Cold Coffee.Absolutely Disgusing.
Atmosphere: 1
Food: 1
Service: 1
Standard McD. A tad small. The parking lot on ground level is tiny with right spots. The lot underground is a bit better. The dining area is on the small side. Easy parking makes for great grab-n-go. Due some reason, the self serve kiosks do not work for me. I have dry hands so one expected the touch screens to give some problems. The kiosks at other locations work for me if I press hard. But the ones at this locations would not work at all. I always had to line up at the cashier...
Parking: Street level and underground garages accessible from back alley, different entrances. Free street parking on 10th Avenue. Some free street spots on Broadway within a couple blocks. Paid street parking on Broadway.
Kid-friendliness: Small Play Place
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
Restaurantji Recommends
Open 24/7. Fast service
Atmosphere: 5
Food: 5
Service: 5
give me the wrong order
Atmosphere: 1
Food: 1
Service: 1
This is still my favorite McDonald's! While they’re dealing with some issues related to homelessness outside (which is more of a Vancouver-wide challenge), it doesn’t affect the great experience inside. The play area is fantastic for kids, and the spacious layout makes it comfortable for everyone. The service could be improved with more focus on soft skills training, but I do appreciate that they are giving opportunities to older employees
Atmosphere: 4
Food: 5
Service: 3
Fast and done perfectly. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Play area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Mcchicken
Loading...