I was looking for a quick meal to pick up since I was in a hurry. To my surprise they were ready within 15minutes of me ordering, before I even got there. Friendly staff and affordable pricing
Atmosphere: 5
Food: 5
Service: 5
Pratham Malik
Our recent dining experience at Neptune Chinese Kitchen fell far short of our expectations. Upon arrival, we encountered a lack of attentiveness from the staff, as no one was present at the front to seat us. After a frustrating 10-minute wait, we were finally seated, only to endure another 20 minutes before anyone took our order. We were compelled to actively seek out a waiter, which significantly detracted from the enjoyment of our meal.Unfortunately, the disappointments did not end there. The quality of the food was subpar, failing to meet even basic standards of taste and presentation. Additionally, we were deeply unsettled by the behavior of our waitress. When one of our party politely declined to leave a tip due to financial constraints, the waitress had the audacity to question their decision, insensitively probing into personal circumstances. This unwelcome intrusion left a lasting negative impression on our entire dining experience.Overall, our visit to Neptune Chinese Kitchen was marred by poor service, unsatisfactory food, and unprofessional conduct from the staff. We had hoped for an enjoyable dining outing, but unfortunately, our expectations were not met. It is with disappointment that we cannot recommend this establishment based on our recent encounter.
Atmosphere: 1
Food: 1
Service: 1
Ali So
A wide selection of food such as Hong Kong hotpot, Chinese cuisine and even dim-sum. Food is tasty, and is very convenient for students as well as anyone feeling homesick. I recommend coming here for the different food they offer here!
Atmosphere: 5
Food: 5
Service: 5
张华炎
Eat here every day, one of my favorite restaurants, big portions, cheap prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 水晶蝦餃皇 shrimp dumplings, chicken feet in black bean sauce 金酱蒸凤爪, 豉汁牛肉飯 beef with black bean sauce on rice
Somsomak Yektaei
I tried lunch at this restaurant for the first time. I can really say it’s one of the best restaurants in Vancouver. I definitely recommend you make time to have lunch or dinner there. It was excellent, thank you.Vegetarian options: It has very, very delicious vegetarian dishes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir- Fried Flat Rice Noodle with Beef in Soy Sauce, On Rice, Tips
simon li
They must have the new management. Service is perfect. Food is much better than before.
Atmosphere: 4
Food: 5
Service: 5
Amirreza Rajabnejad
Vegetarian options: I am Iranian, but I came to this restaurant with my friends for dinner, and I can definitely say it’s one of the best restaurants in Vancouver. The food was ready very quickly. The quality of the food was really excellent. It had a very delicious taste. The service was relevant and orderly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir- Fried Flat Rice Noodle with Beef in Soy Sauce, On Rice
小萌新嘹亮
I threw away the takeaway. I can’t eat any of the curry beef brisket. I’ll brush up on the GDP.
Bryan Wong
If I could give a zero I would. Extremely poor service if any. Food quality is worse than anything I've ever had in my life. Rice is tough to chew, meat and veggies are bland. Literally just meat, sauce and rice in a plate. And for $25 per person it's definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
Mingyue Hu
Best restaurants in UBC community, large portions of dish and best services. Me and my families come to this restaurant almost every week!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: kinds of b b q meat on rice 烧味双拼饭, 滑蛋牛肉飯 scrambled egg & beef on rice
I never have eaten in the restaurant, always order to go. Quality is great and food is always delicious.
Food: 5
Service: 5
Peter Peng
It’s awesome if you know what to order. Beef rice stir fry noodle and eggplant and beef
Atmosphere: 5
Food: 5
Service: 5
Dora Zhou
Water was not poured throughout the meal, and it was very slow to find someone to order. When we didn't leave a tip, we asked in a very arrogant manner why we didn't leave a tip (a girl wearing glasses). "Ah, did you go have morning tea? They didn't pour water." Yes, morning tea shops don’t serve tea, but at least they will smile and ask how the customers are eating. There is no service at this shop. They just put the food on the table and ignore it. They even ask you for tips confidently. They specialize in bullying girls who look like students?The price is expensive and the attitude is bad. I wish it will close down soon?
Atmosphere: 1
Food: 1
Service: 1
Joey Wang
The manager is a purebred Dasha B, with a watermelon on his neck and a small J8 suit, he really looks like a human being. It is strongly recommended to create a new product. Roll the pussy waiter's mother into a spiral pill and add it to the fish soup. Make a plan to pay tribute to her father first, reincarnate directly in the dirt, and feed the chef's beef to the dog.Parking: The waiter's hearse stopped at your mother's grave
Atmosphere: 1
Food: 1
Service: 1
Mark Teng
The waiter is stupid, deaf and cannot understand Chinese or English. He always misses the order when ordering, and his attitude is extremely perfunctory. Ever since the manager was changed, the entire restaurant has become a gathering place for idiots. You are an idiot throughout the entire restaurant, from the waiters to the chefs. Your chef is making a meal for the Cow Demon, so you'd better add the skin of your mother's feet, who just emerged from the grave, to the barbecued pork before eating it. Next is your manager, who is like a twisted tree spirit, and just stares at customers to check out. Do you think you are a successful person by wearing a small B suit? You can't even speak. Which country are you from? I'll give you a little tattered shirt and stuff it into your stupid pants. Your big J8 pants are covered by your old leather shoes. Finally, let me comment on the waiters. They are descendants of pure goblins and cannot use human language. They are just imitating real humans. Customers tip you to raise money for your mother's death party.Wheelchair accessibility: Give your waiter a wheelchair
I was looking for a quick meal to pick up since I was in a hurry. To my surprise they were ready within 15minutes of me ordering, before I even got there. Friendly staff and affordable pricing
Atmosphere: 5
Food: 5
Service: 5
Our recent dining experience at Neptune Chinese Kitchen fell far short of our expectations. Upon arrival, we encountered a lack of attentiveness from the staff, as no one was present at the front to seat us. After a frustrating 10-minute wait, we were finally seated, only to endure another 20 minutes before anyone took our order. We were compelled to actively seek out a waiter, which significantly detracted from the enjoyment of our meal.Unfortunately, the disappointments did not end there. The quality of the food was subpar, failing to meet even basic standards of taste and presentation. Additionally, we were deeply unsettled by the behavior of our waitress. When one of our party politely declined to leave a tip due to financial constraints, the waitress had the audacity to question their decision, insensitively probing into personal circumstances. This unwelcome intrusion left a lasting negative impression on our entire dining experience.Overall, our visit to Neptune Chinese Kitchen was marred by poor service, unsatisfactory food, and unprofessional conduct from the staff. We had hoped for an enjoyable dining outing, but unfortunately, our expectations were not met. It is with disappointment that we cannot recommend this establishment based on our recent encounter.
Atmosphere: 1
Food: 1
Service: 1
A wide selection of food such as Hong Kong hotpot, Chinese cuisine and even dim-sum. Food is tasty, and is very convenient for students as well as anyone feeling homesick. I recommend coming here for the different food they offer here!
Atmosphere: 5
Food: 5
Service: 5
Eat here every day, one of my favorite restaurants, big portions, cheap prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 水晶蝦餃皇 shrimp dumplings, chicken feet in black bean sauce 金酱蒸凤爪, 豉汁牛肉飯 beef with black bean sauce on rice
I tried lunch at this restaurant for the first time. I can really say it’s one of the best restaurants in Vancouver. I definitely recommend you make time to have lunch or dinner there. It was excellent, thank you.Vegetarian options: It has very, very delicious vegetarian dishes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir- Fried Flat Rice Noodle with Beef in Soy Sauce, On Rice, Tips
They must have the new management. Service is perfect. Food is much better than before.
Atmosphere: 4
Food: 5
Service: 5
Vegetarian options: I am Iranian, but I came to this restaurant with my friends for dinner, and I can definitely say it’s one of the best restaurants in Vancouver. The food was ready very quickly. The quality of the food was really excellent. It had a very delicious taste. The service was relevant and orderly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stir- Fried Flat Rice Noodle with Beef in Soy Sauce, On Rice
I threw away the takeaway. I can’t eat any of the curry beef brisket. I’ll brush up on the GDP.
If I could give a zero I would. Extremely poor service if any. Food quality is worse than anything I've ever had in my life. Rice is tough to chew, meat and veggies are bland. Literally just meat, sauce and rice in a plate. And for $25 per person it's definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
Best restaurants in UBC community, large portions of dish and best services. Me and my families come to this restaurant almost every week!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: kinds of b b q meat on rice 烧味双拼饭, 滑蛋牛肉飯 scrambled egg & beef on rice
Restaurantji Recommends
I never have eaten in the restaurant, always order to go. Quality is great and food is always delicious.
Food: 5
Service: 5
It’s awesome if you know what to order. Beef rice stir fry noodle and eggplant and beef
Atmosphere: 5
Food: 5
Service: 5
Water was not poured throughout the meal, and it was very slow to find someone to order. When we didn't leave a tip, we asked in a very arrogant manner why we didn't leave a tip (a girl wearing glasses). "Ah, did you go have morning tea? They didn't pour water." Yes, morning tea shops don’t serve tea, but at least they will smile and ask how the customers are eating. There is no service at this shop. They just put the food on the table and ignore it. They even ask you for tips confidently. They specialize in bullying girls who look like students?The price is expensive and the attitude is bad. I wish it will close down soon?
Atmosphere: 1
Food: 1
Service: 1
The manager is a purebred Dasha B, with a watermelon on his neck and a small J8 suit, he really looks like a human being. It is strongly recommended to create a new product. Roll the pussy waiter's mother into a spiral pill and add it to the fish soup. Make a plan to pay tribute to her father first, reincarnate directly in the dirt, and feed the chef's beef to the dog.Parking: The waiter's hearse stopped at your mother's grave
Atmosphere: 1
Food: 1
Service: 1
The waiter is stupid, deaf and cannot understand Chinese or English. He always misses the order when ordering, and his attitude is extremely perfunctory. Ever since the manager was changed, the entire restaurant has become a gathering place for idiots. You are an idiot throughout the entire restaurant, from the waiters to the chefs. Your chef is making a meal for the Cow Demon, so you'd better add the skin of your mother's feet, who just emerged from the grave, to the barbecued pork before eating it. Next is your manager, who is like a twisted tree spirit, and just stares at customers to check out. Do you think you are a successful person by wearing a small B suit? You can't even speak. Which country are you from? I'll give you a little tattered shirt and stuff it into your stupid pants. Your big J8 pants are covered by your old leather shoes. Finally, let me comment on the waiters. They are descendants of pure goblins and cannot use human language. They are just imitating real humans. Customers tip you to raise money for your mother's death party.Wheelchair accessibility: Give your waiter a wheelchair
Atmosphere: 1
Food: 1
Service: 1