New York Fries Pacific Mall

Got macho fries fresh

I ordered veggie fries along 30 minutes early and i add special note for extra ketch up and forks and extra salt and pepper but i receive only fries nothing on side. This is very bad experience for me and i will never visit there again.

First time trying NewYorkFries
Staff is nice, sweet and patient🖤
They own their motto : Real. Fresh. Fries.
Yep real and fresh good ass fries!
It was fast too!
Good general vibe i did enjoy my experience and will probably buy there again🤘🏽
(Maybe put a little bit more gravy in the poutine tho👍🏽)

It was very unpleasant today . Lady doesn’t paid attention and her expressions were totally opposite which should be during customer service

The girl at front was so rude and wasnt paying attention to what i was ordering . I visited around 4:15pm today .
Very disappointed

We ordered regular veg fries which was amazing. It was my first time to try this restaurant which was very great. I will definitely love to visit again. The staff behave is good 👍

Front desk cashier is very rude he dont know how to talk with customer he argue with me when i said that you guys put tooo much sauce on fries. Worst fries ever i ate . Its not the same as other locations.

Always the best

So good! Get extra cheese!

I'm giving 1 star because of the rude girl who works there. I believe I've had her before when asking for more ketchup she gave such a bitchy look and begrudgingly handed it over. Today I again ordered a large fries for my disabled client and asked for 1 extra ketchup and a fork and she looked so annoyed like It was such an inconvenience for her. After reading some of the other reviews sounds like you need to get new staff who aren't little princesses. The other few staff were kind but when I keep getting service like that I will just go somewhere else. You're getting paid to do the simple thing you're asked for and required to do stop acting like I'm asking you to give me your unborn child or something.

Good and fast service, what you would expect from NY fries / fast food place. I ordered the bacon double cheese poutine and it tasted bland and had too much green onions, wish they added more gravy!!

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Bacon Double Cheese Poutine

Saw the the manager Minhaj cough over food. Very nasty. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Its always so busy and the team is always working so hard with smiles on their faces. Give these people raises.

Been there twice now, service is friendly. French fries are very good and I like it that you can get free condiments and vinegar. The snack size seems to be the perfect size for a quick meal in between for a decent price. I do really recommend it.

Atmosphere: 3

Food: 4

Service: 4

I was taking delivery from New York price and there was a short guy with a beard. He has too much aggression. I ask him a normal question. He gave me the delivery food with two bottles of drink and I ask him a normal question. Can I have a bag for this bottles start yelling at why you don’t have your own back you should bring your bag you’re ashamed of your work. I said there is no requirement to bring it back. I do have back. I ask you a normal question you need to be chill. He tried to jump, and I was laughing, and I told him just chill and he is telling me I will take the order back from you. He got too much temper. I don’t know how he deal with the other customers, but this guy the little guy has too much temper, which is not good for the business, that’s why I’m giving this review. Maybe the food is good. I never tried but that small guy has too much temper. Hopefully the owners guide them really well to have some manners and talk with the people with some patients. Everyone is working you’re not the only one who’s working there God bless him