Combined Father's Day / Birthday brunch with my family. Great ambiance and service...but the value and hot food buffet selection was definitely not up to previous visits. Honestly...flank steak for tacos as the only hot food carvery option 😱... very surprised. Will likely not return if menu doesn't improve.
Chito Maravilla
Had a great night of good music and great food. Service with chef Elyse was amazing, we’ve been bringing friends in the past and the place never fails to impress them having an awesome time!
Emma Smith
Went here for brunch on Thursday and had a wonderful experience! Starting with the lady at the front who was just lovely, and sat me at a table right near the window. My server Julie was fantastic! Would definitely recommend to anyone staying at Pan Pacific hotel!
Robert Koziel
Every venue is unique but performing at this magical environment place and being surrounded by great staff and guests is making me feel even more proud.
Peter B
Food was good. Wide variety of things to eat. You won't be disappointed
Sunny Chen
Probably the worst buffet I have ever had. It's like a $20 buffet. Hotel is old and date. Restaurant is dirty. Food is bad. Servers attitude are poor as well.
Pierre Vigneras
I visited with my family (including two teenagers) on 2024-11-29. Unfortunately, there was a private party happening at the time, which made the atmosphere quite noisy, with a significant amount of low-frequency bass. For such a high-end establishment, I would rate the ambiance 2 stars.
The service was fine overall. However, I ordered the BBQ chicken, and the taste was somewhat gamey—I initially thought it was the sauce. My son wanted to try it, so I gave him a few bites. My wife and daughter didn’t want to try it, though we shared other dishes like the Brussels sprouts.
Unfortunately, both my son and I experienced indigestion symptoms afterward. I called the restaurant the next day to inform them, but I only received a simple "okay" with no further follow-up. The lack of response was incredibly disappointing—it's hard to imagine worse customer service.
Atmosphere: 2
Food: 1
Service: 3
Lisa D'Alessandro
Just okay. Salad bar is the most impressive part of the meal. If it wasn’t for the students playing jazz it wouldn’t be worth it. Dust the damn piano.
Atmosphere: 5
Food: 3
Service: 3
N-Q Chang
Our server Neal was very friendly and attentive despite having a pretty full hall. We ordered this beautiful Xmas version of the cheesecake, which not only looked amazing but tasted wonderful. The price is steep but thoroughly enjoyed the view, the atmosphere, the relaxed afternoon, the service and the food.
Atmosphere: 5
Food: 5
Service: 5
Lily Beigi
Very over priced and the egg Benedict was horrible. 30$ for a breakfast that I couldn’t eat. Next time I will go to a nice local cafe that I can actually enjoy the food.
Expect salt in everything. Meats are dry and salty. I think even fast food is better than this place. Salad bar had salmon and shrimps. Salmon was too salty. The bread and cheese bar had cold cuts. I found the cold cuts to be dry and salty. The omelette chef was good. That is the only reason I am giving a couple of stars. Staff is good. Asian noodle have a smell to it that I could not handle. Dumplings were tasteless. Israeli cous cous and lamb was probably the best thing there. No hash browns to go with egg? Not going back ever.
Atmosphere: 2
Food: 1
Service: 3
Wendy
We came here for their Sunday brunch and for the most part enjoyed our meal. The seating was pretty comfy, there was a live pianist playing tunes, and the area offered a great view of the cruise ship outside.
The salad, pastries, charcuterie, and dessert spread was large and offered a good variety. Their smoked salmon was definitely the most popular item and often needed refilling.
The hot foods section was rather limited compared to the rest of the buffet, with only about a handful of items available plus the omlette and two carving stations. This was especially disappointing since most of the food here was not too good. The salmon wellington was way overcooked, the eggs benedict was quite dry, and veggies could use more flavour.
Service was ok, not as attentive as some other hotels I've been to. Overall, I'd give them 3.5 stars. They honestly need to improve their hot food area as that should make up the bulk of their offerings, not the appetizers and desserts.
ethan moir
Incredibly overpriced! A cup of their fairly poor quality tea was $9 with no selection. The food was decent but after eating we had to wait about 15 minutes before they came to check on us so we could ask for the check. It wasn’t super busy so I don’t know if they were understaffed but the wait staff was decently nice, just hard to get support from.
Atmosphere: 4
Food: 3
Service: 2
g kl
Went for the brunch buffet on Sept. 8, 2024. Ended up getting food poisoning / stomach flu that evening and the next few days. I liked the ambiance and the food selection. Not sure how we got sick :(
Atmosphere: 5
Food: 4
Service: 5
Joanna De Lucrezia
We had dinner at the jazz buffet this past weekend. We were a party of 7. Food was average, as was the entertainment. No carving station or chicken dish but mostly pasta. We spent over $700 only to have a mouse run past our feet and ruin our evening. Not what I’d expect for an establishment of that calibre. Staff wasn’t too concerned when we told them. Very disappointing. Won’t be going back.
Combined Father's Day / Birthday brunch with my family. Great ambiance and service...but the value and hot food buffet selection was definitely not up to previous visits. Honestly...flank steak for tacos as the only hot food carvery option 😱... very surprised. Will likely not return if menu doesn't improve.
Had a great night of good music and great food. Service with chef Elyse was amazing, we’ve been bringing friends in the past and the place never fails to impress them having an awesome time!
Went here for brunch on Thursday and had a wonderful experience! Starting with the lady at the front who was just lovely, and sat me at a table right near the window. My server Julie was fantastic! Would definitely recommend to anyone staying at Pan Pacific hotel!
Every venue is unique but performing at this magical environment place and being surrounded by great staff and guests is making me feel even more proud.
Food was good. Wide variety of things to eat. You won't be disappointed
Probably the worst buffet I have ever had. It's like a $20 buffet. Hotel is old and date. Restaurant is dirty. Food is bad. Servers attitude are poor as well.
I visited with my family (including two teenagers) on 2024-11-29. Unfortunately, there was a private party happening at the time, which made the atmosphere quite noisy, with a significant amount of low-frequency bass. For such a high-end establishment, I would rate the ambiance 2 stars.
The service was fine overall. However, I ordered the BBQ chicken, and the taste was somewhat gamey—I initially thought it was the sauce. My son wanted to try it, so I gave him a few bites. My wife and daughter didn’t want to try it, though we shared other dishes like the Brussels sprouts.
Unfortunately, both my son and I experienced indigestion symptoms afterward. I called the restaurant the next day to inform them, but I only received a simple "okay" with no further follow-up. The lack of response was incredibly disappointing—it's hard to imagine worse customer service.
Atmosphere: 2
Food: 1
Service: 3
Just okay. Salad bar is the most impressive part of the meal. If it wasn’t for the students playing jazz it wouldn’t be worth it. Dust the damn piano.
Atmosphere: 5
Food: 3
Service: 3
Our server Neal was very friendly and attentive despite having a pretty full hall. We ordered this beautiful Xmas version of the cheesecake, which not only looked amazing but tasted wonderful. The price is steep but thoroughly enjoyed the view, the atmosphere, the relaxed afternoon, the service and the food.
Atmosphere: 5
Food: 5
Service: 5
Very over priced and the egg Benedict was horrible. 30$ for a breakfast that I couldn’t eat. Next time I will go to a nice local cafe that I can actually enjoy the food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Expect salt in everything. Meats are dry and salty. I think even fast food is better than this place.
Salad bar had salmon and shrimps. Salmon was too salty. The bread and cheese bar had cold cuts. I found the cold cuts to be dry and salty.
The omelette chef was good. That is the only reason I am giving a couple of stars. Staff is good.
Asian noodle have a smell to it that I could not handle. Dumplings were tasteless. Israeli cous cous and lamb was probably the best thing there. No hash browns to go with egg? Not going back ever.
Atmosphere: 2
Food: 1
Service: 3
We came here for their Sunday brunch and for the most part enjoyed our meal. The seating was pretty comfy, there was a live pianist playing tunes, and the area offered a great view of the cruise ship outside.
The salad, pastries, charcuterie, and dessert spread was large and offered a good variety. Their smoked salmon was definitely the most popular item and often needed refilling.
The hot foods section was rather limited compared to the rest of the buffet, with only about a handful of items available plus the omlette and two carving stations. This was especially disappointing since most of the food here was not too good. The salmon wellington was way overcooked, the eggs benedict was quite dry, and veggies could use more flavour.
Service was ok, not as attentive as some other hotels I've been to. Overall, I'd give them 3.5 stars. They honestly need to improve their hot food area as that should make up the bulk of their offerings, not the appetizers and desserts.
Incredibly overpriced! A cup of their fairly poor quality tea was $9 with no selection. The food was decent but after eating we had to wait about 15 minutes before they came to check on us so we could ask for the check. It wasn’t super busy so I don’t know if they were understaffed but the wait staff was decently nice, just hard to get support from.
Atmosphere: 4
Food: 3
Service: 2
Went for the brunch buffet on Sept. 8, 2024. Ended up getting food poisoning / stomach flu that evening and the next few days. I liked the ambiance and the food selection. Not sure how we got sick :(
Atmosphere: 5
Food: 4
Service: 5
We had dinner at the jazz buffet this past weekend. We were a party of 7. Food was average, as was the entertainment. No carving station or chicken dish but mostly pasta. We spent over $700 only to have a mouse run past our feet and ruin our evening. Not what I’d expect for an establishment of that calibre. Staff wasn’t too concerned when we told them. Very disappointing. Won’t be going back.
Atmosphere: 1
Food: 2
Service: 2
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