Hi I took the gifts of the spirit picture from your store, I apologize, I went in and gave you guys a $4 tip (the cost of the picture) I think the brand looks more uniform without it.
Atmosphere: 5
Food: 5
Service: 5
Matt B
Truly horrible pizza. Dry, minimal toppings, rock hard crust. I wish I picked up a frozen pizza instead for half the cost. So dissatisfied.
Food: 1
Moot
They send me an email like is confirmed delivery after waiting for 1 hour they tell me is not confirmed because you don’t answer in the phone before he arrive at my place
Taylor Brown
Head office called me minutes after my online order is placed to berate me claiming "you ordered 6 pizzas at 1am, confirm this order now"After telling him I ordered 3 pizzas and said I am reading the app and the email says the same thing, he again said he didn't believe me, so I read out the entire email to him; toppings included. After hearing my order, he admitted there must have been a glitch in his system. Also, this store closes at 3am, so it is not close to closing time.Exactly 50 minutes to the order; where my order is now free as the driver is not in my lobby or even called to say he has arrived, I receive a call from Pizza Pizza head office again saying the driver is in the lobby, even though he clearly is not as I am in the lobby. 2 minutes later, I see the driver arrive and he buzzes in, he claims he is on time, I disagree and I tell him I am not paying and he leaves with the pizza.These were by no means complicated pizzas(2 toppings each, 3 med pizzas total), and the store is 4 minutes away. They had 50 minutes, the weather is not a factor even a little, and they still wouldn't give the pizza for free even though they were breaking their own policy. I typically let a minute or 2 go, but after having the customer service rep make me read my entire order confirmation, I was very annoyed. Never ordering again.Also, the application gives you updates to when the order is being prepared and then on its way for delivery, they didn't update the app to say that the pizzas were on route, just a poor experience all around and now I'm left without pizza.
Atmosphere: 1
Food: 1
Service: 1
Ariel Elise
Received the worst service. Very unprofessional and rude staff and poorly made food - I'm really shocked. I usually really love Pizza Pizza and decided to try this location for the first time. The staff were unfriendly and rude. I usually never leave bad reviews on places but this was such a bad experience and I won't be returning. Big yikes.
Atmosphere: 1
Food: 1
Service: 1
YAN YAN TSO
TASTY PIZZA, 10 slices pepperoni pieces per slice (I counted it while I waited for my STROMBOLI (it's like a pizza but wrapped up like a wrap!) and it's so gooey with cheese and so full of meat, it's worth the $10! Made to order, piping hot, garlic spread with Italian seasoning (I dunno what they did to their seasoning but it was addictive and I couldn't even stop thinking about it I ordered it again the next day!!)Fresh, quick, and very friendly staff (I had the same girl both times. She was honest and upfront about how long it would take to make my order)The only interesting thing is there's no clear prices. On their take out menu. Good simple clean menu. But zero prices. Prices are only on their digital boards.There's a bit of space to sit to eat there. And a separate area for waiting for your order. For a pizza joint this place is spacious!!Vegetarian options: Build your own pizza is on option.Dietary restrictions: You can build your own pizza.Kid-friendliness: There’s wait area and dining area. Separately.Wheelchair accessibility: Nice doorway. Spacious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Pizzas L
P T.
TASTY PIZZA, 10 slices pepperoni pieces per slice (I counted it while I waited for my STROMBOLI (it's like a pizza but wrapped up like a wrap!) and it's so gooey with cheese and so full of meat, it's worth the $10! Made to order, piping hot, garlic spread with Italian seasoning (I dunno what they did to their seasoning but it was addictive and I couldn't even stop thinking about it I ordered it again the next day!!) Fresh, quick, and very friendly staff (I had the same girl both times. She was honest and upfront about how long it would take to make my order) The only interesting thing is there's no clear prices. On their take out menu. Good simple clean menu. But zero prices. Prices are only on their digital boards. There's a bit of space to sit to eat there. And a separate area for waiting for your order. For a pizza joint this place is spacious!!
Gurkirat Kaur
Vegetarian options: It was a marvelous experience at the store.....the pizzas were quick and fresh and Crew was very helpful in suggestive sale
Staff informed me the pizza was “ not fresh “ when ordering by the slice. I was under the impression the pizza was
Atmosphere: 3
Food: 2
Service: 1
Davinder Singh
I had a positive experience at Pizza Pizza on 311 East Broadway in Vancouver. Great pizza, excellent customer service, and a clean environment are essential aspects for a satisfying dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
navpreet kaur
Food was cold. Washrooms were too dirty and smelly. No hygiene and sitting area was also very dirty.
Atmosphere: 1
Food: 1
Service: 1
Gurbaaz Singh
I would like to share my review for this restaurant. Although I have tried pizza many times from Pizza Pizza, but this location is amazing. Shikhar is such a cool guy. Best customer service with fresh n hot food.
Atmosphere: 5
Food: 5
Service: 5
Dustin Mulligan
Pizza pizza is damn good fresh out the oven. Staff here was very friendly too. Give her a raise!
Good food and good atmosphere clean and
Atmosphere: 5
Food: 5
Service: 5
Jaspreet is awesome and kind!
Hi I took the gifts of the spirit picture from your store, I apologize, I went in and gave you guys a $4 tip (the cost of the picture) I think the brand looks more uniform without it.
Atmosphere: 5
Food: 5
Service: 5
Truly horrible pizza. Dry, minimal toppings, rock hard crust. I wish I picked up a frozen pizza instead for half the cost. So dissatisfied.
Food: 1
They send me an email like is confirmed delivery after waiting for 1 hour they tell me is not confirmed because you don’t answer in the phone before he arrive at my place
Head office called me minutes after my online order is placed to berate me claiming "you ordered 6 pizzas at 1am, confirm this order now"After telling him I ordered 3 pizzas and said I am reading the app and the email says the same thing, he again said he didn't believe me, so I read out the entire email to him; toppings included. After hearing my order, he admitted there must have been a glitch in his system. Also, this store closes at 3am, so it is not close to closing time.Exactly 50 minutes to the order; where my order is now free as the driver is not in my lobby or even called to say he has arrived, I receive a call from Pizza Pizza head office again saying the driver is in the lobby, even though he clearly is not as I am in the lobby. 2 minutes later, I see the driver arrive and he buzzes in, he claims he is on time, I disagree and I tell him I am not paying and he leaves with the pizza.These were by no means complicated pizzas(2 toppings each, 3 med pizzas total), and the store is 4 minutes away. They had 50 minutes, the weather is not a factor even a little, and they still wouldn't give the pizza for free even though they were breaking their own policy. I typically let a minute or 2 go, but after having the customer service rep make me read my entire order confirmation, I was very annoyed. Never ordering again.Also, the application gives you updates to when the order is being prepared and then on its way for delivery, they didn't update the app to say that the pizzas were on route, just a poor experience all around and now I'm left without pizza.
Atmosphere: 1
Food: 1
Service: 1
Received the worst service. Very unprofessional and rude staff and poorly made food - I'm really shocked. I usually really love Pizza Pizza and decided to try this location for the first time. The staff were unfriendly and rude. I usually never leave bad reviews on places but this was such a bad experience and I won't be returning. Big yikes.
Atmosphere: 1
Food: 1
Service: 1
TASTY PIZZA, 10 slices pepperoni pieces per slice (I counted it while I waited for my STROMBOLI (it's like a pizza but wrapped up like a wrap!) and it's so gooey with cheese and so full of meat, it's worth the $10! Made to order, piping hot, garlic spread with Italian seasoning (I dunno what they did to their seasoning but it was addictive and I couldn't even stop thinking about it I ordered it again the next day!!)Fresh, quick, and very friendly staff (I had the same girl both times. She was honest and upfront about how long it would take to make my order)The only interesting thing is there's no clear prices. On their take out menu. Good simple clean menu. But zero prices. Prices are only on their digital boards.There's a bit of space to sit to eat there. And a separate area for waiting for your order. For a pizza joint this place is spacious!!Vegetarian options: Build your own pizza is on option.Dietary restrictions: You can build your own pizza.Kid-friendliness: There’s wait area and dining area. Separately.Wheelchair accessibility: Nice doorway. Spacious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Single Pizzas L
TASTY PIZZA, 10 slices pepperoni pieces per slice (I counted it while I waited for my STROMBOLI (it's like a pizza but wrapped up like a wrap!) and it's so gooey with cheese and so full of meat, it's worth the $10! Made to order, piping hot, garlic spread with Italian seasoning (I dunno what they did to their seasoning but it was addictive and I couldn't even stop thinking about it I ordered it again the next day!!) Fresh, quick, and very friendly staff (I had the same girl both times. She was honest and upfront about how long it would take to make my order) The only interesting thing is there's no clear prices. On their take out menu. Good simple clean menu. But zero prices. Prices are only on their digital boards. There's a bit of space to sit to eat there. And a separate area for waiting for your order. For a pizza joint this place is spacious!!
Vegetarian options: It was a marvelous experience at the store.....the pizzas were quick and fresh and Crew was very helpful in suggestive sale
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plant-Based Pepperoni Pizza
Restaurantji Recommends
Staff informed me the pizza was “ not fresh “ when ordering by the slice. I was under the impression the pizza was
Atmosphere: 3
Food: 2
Service: 1
I had a positive experience at Pizza Pizza on 311 East Broadway in Vancouver. Great pizza, excellent customer service, and a clean environment are essential aspects for a satisfying dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Bread
Food was cold. Washrooms were too dirty and smelly. No hygiene and sitting area was also very dirty.
Atmosphere: 1
Food: 1
Service: 1
I would like to share my review for this restaurant. Although I have tried pizza many times from Pizza Pizza, but this location is amazing. Shikhar is such a cool guy. Best customer service with fresh n hot food.
Atmosphere: 5
Food: 5
Service: 5
Pizza pizza is damn good fresh out the oven. Staff here was very friendly too. Give her a raise!
Atmosphere: 5
Food: 5
Service: 5