They need to change their hours to reflect the reality of the time that they close. They state that they're open until 4pm today and still have their signs out. But the doors are closed signaling that they are closed. Please change your hours to reflect the real time that you close. Is it 3pm rather than 4pm?
Atmosphere: 4
Food: 4
Service: 4
Isabelle Liu
The absolute worst. Whoever hired these people needs to be gone too. Can’t understand the most BASIC English or make a drink right and they even charge me more than usual. Doing a great job ripping off students here.
Atmosphere: 1
Food: 3
Service: 1
Ethan
Their customer service was so awful... I have never experienced this poor services in Starbucks..surprisingly..she seems she is a supervisor level who treated me so bad. Even taste of coffee was strange and I told about that. They just talked about my order in their language...Thanks guys making me unhappy??
Jay
The girl at the cash today at 4 wasn’t the brightest. She said certain condiments were included with my drink but then writes on the cup “no toppings” basically…. Having a bad day and lying to customers?
Service: 1
Jason
The girl at the cash today at 4 wasn’t the brightest. She said certain condiments were included with my drink but then writes on the cup “no toppings” basically…. Having a bad day and lying to customers?
Service: 1
Ellie
Not a good Starbucks location if you’re looking to use your app for stars or Starbucks gift cards. The machines have been “broken” for nearly a year and nothing has been fixed. They also ran out of cookies they were promoting. Feels like they’re trying to exploit students.
Atmosphere: 2
Food: 2
Service: 4
Samreet Kaur
Here employee named Simran, showed excellent customer service skills. She listened to my preferences and customized my drink to suit my taste.I hope Starbucks recognize the employee for her outstanding performance.
Vitor
4 people behind the counter working, only me on the line and it took almost 10 minutes to place and
Atmosphere: 2
Food: 3
Service: 1
Pascal L
This must be the slowest location on the planet. I’m not sure if these folks are even trained before they’re thrown into things. They do their best, but the location is grossly inadequate for the amount of people lined up at all hours of the day.
Atmosphere: 1
Food: 3
Service: 1
wael nouri
A great place, a good atmosphere, and an amazing selection of food and drinks.
I have never purchased anything from this location, but it is not uncommon to see a long and never-moving line coming out of the shop.
simranpal singh
Student staff need to be more professional.Sometimes you don't get your order even after 25 min , that's too much waiting time for coffee
Atmosphere: 4
Food: 5
Service: 4
Brooke Head
With out fail there will be 3+ people behind the counter yet only 1 person actually serving and making drinks, expect to spend an insane amount of time just waiting to order. For a on campus coffee shop you'd think they'd have so respect for the fact that their customers have to get to classes, and can't afford to wait 20 minutes for a coffee. Drink quality is also pretty hit or miss
Atmosphere: 3
Food: 3
Service: 1
Megan Huang
This is what I get yesterday, half cup of air??
Orlagh Taaffe
Worst starbucks in Vancouver. 90% of my orders are incorrect. Cant event use pre-order on the app for this location and the lines are always long.
They need to change their hours to reflect the reality of the time that they close. They state that they're open until 4pm today and still have their signs out. But the doors are closed signaling that they are closed. Please change your hours to reflect the real time that you close. Is it 3pm rather than 4pm?
Atmosphere: 4
Food: 4
Service: 4
The absolute worst. Whoever hired these people needs to be gone too. Can’t understand the most BASIC English or make a drink right and they even charge me more than usual. Doing a great job ripping off students here.
Atmosphere: 1
Food: 3
Service: 1
Their customer service was so awful... I have never experienced this poor services in Starbucks..surprisingly..she seems she is a supervisor level who treated me so bad. Even taste of coffee was strange and I told about that. They just talked about my order in their language...Thanks guys making me unhappy??
The girl at the cash today at 4 wasn’t the brightest. She said certain condiments were included with my drink but then writes on the cup “no toppings” basically…. Having a bad day and lying to customers?
Service: 1
The girl at the cash today at 4 wasn’t the brightest. She said certain condiments were included with my drink but then writes on the cup “no toppings” basically…. Having a bad day and lying to customers?
Service: 1
Not a good Starbucks location if you’re looking to use your app for stars or Starbucks gift cards. The machines have been “broken” for nearly a year and nothing has been fixed. They also ran out of cookies they were promoting. Feels like they’re trying to exploit students.
Atmosphere: 2
Food: 2
Service: 4
Here employee named Simran, showed excellent customer service skills. She listened to my preferences and customized my drink to suit my taste.I hope Starbucks recognize the employee for her outstanding performance.
4 people behind the counter working, only me on the line and it took almost 10 minutes to place and
Atmosphere: 2
Food: 3
Service: 1
This must be the slowest location on the planet. I’m not sure if these folks are even trained before they’re thrown into things. They do their best, but the location is grossly inadequate for the amount of people lined up at all hours of the day.
Atmosphere: 1
Food: 3
Service: 1
A great place, a good atmosphere, and an amazing selection of food and drinks.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I have never purchased anything from this location, but it is not uncommon to see a long and never-moving line coming out of the shop.
Student staff need to be more professional.Sometimes you don't get your order even after 25 min , that's too much waiting time for coffee
Atmosphere: 4
Food: 5
Service: 4
With out fail there will be 3+ people behind the counter yet only 1 person actually serving and making drinks, expect to spend an insane amount of time just waiting to order. For a on campus coffee shop you'd think they'd have so respect for the fact that their customers have to get to classes, and can't afford to wait 20 minutes for a coffee. Drink quality is also pretty hit or miss
Atmosphere: 3
Food: 3
Service: 1
This is what I get yesterday, half cup of air??
Worst starbucks in Vancouver. 90% of my orders are incorrect. Cant event use pre-order on the app for this location and the lines are always long.