Starbucks

Champlain Mall, 7010 Kerr St, Vancouver
(604) 439-9555

Recent Reviews

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Julia Yanez

Hot chai

LL

Everything is great here 👍. We shopping a lot and love this store every much for many years. However, recently we asked a cup of water and ready to pay for the cup fee,the service man only kept to ask if we bought anything and refused to serve us a cup of water. This never happened before. We felt confused if the policy was changed or only the new staff behaved. Thanks.

Food: 5

Service: 1

kjaques1968

It's Starbucks, and this one is as good as any other. But since the remodel, there is very limited seating, and half of the seats are taken by people who finished their drink over an hour ago. I love Starbucks, but this one doesn't inspire me to drop in. For what it's worth, the staff here are always excellent.

Atmosphere: 2

Food: 4

Service: 5

Laila C

The people look unhappy here lately. Vibe is gone. I waited for my drink for 15 minutes. The service and wait times drastically plummeted.

Atmosphere: 1

Food: 1

Service: 1

Jacky Ip, CFP

Tina the store manager deserves a raise. Tina went the extra mile to ensure I got the product I wanted. She took down my name and number and reached out when it was back in stock.

This level of service should be celebrated!

Thank you Tina.

Atmosphere: 5

Food: 5

Service: 5

BenC

Great service, quick and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastries, Banana Loaf, Espresso Roast

Carla Dal Maso

This used to be such a friendly neighbourhood starbucks. I hate how they took away all the seating. There's literally 2 chairs inside its ridiculous

Yoram Adler

It's Starbucks, what can I say? Nothing special that's for sure. Even the service used to be good but it's definitely taken a nosedive

Atmosphere: 3

Food: 4

Service: 2

Sandra Maussion

This location used to be so cute and inviting before the renovation. Now there is limited seating and the place feels very cold. I really miss the way it was before. I noticed way less people going to this location now.

Atmosphere: 1

Food: 1

Service: 1

Rajvir Nijjar

Absolutely terrible service. The barista, Sahel, rolled her eyes at me, turned her back while I was speaking, mumbled under her breath in front of other customers, and was slamming and throwing things around loudly. I tried to explain that the portions were smaller than usual, but she insisted, “It’s our standard to make it like that.” When I tried showing her a picture for comparison, she replied, “You guys won’t understand anyways,” then mumbled, “You just want more quantity instead.” Completely unprofessional and downright rude. A follow up from management should be required!

Atmosphere: 1

Food: 1

Service: 1

prav

Worst service I’ve ever had. The barista, Sahel, was flat-out rude and acted like serving customers was a burden. On top of that, the portions were noticeably smaller than what you normally get here felt like I was being shortchanged. Zero manners, zero professionalism. If you can’t be polite to customers and serve the proper amount, you shouldn’t be working in customer service. Absolutely unacceptable I won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

dlwl 010

Absolutely unacceptable behavior from the female staff on August 1st around 4 PM. I asked a question and she looked at me like I was bothering her — annoyed face, cold attitude, and a dismissive tone. She made zero effort to help and clearly didn’t want to deal with me. I wasn’t being rude or difficult. I’ve never felt so unwelcome in a Starbucks before. If you hate dealing with customers, maybe you’re in the wrong job.

Johanna

The water tastes really good!! The best water I’ve ever had in my life! Even put a smiley face!

Atmosphere: 3

Food: 5

Service: 5

Mary Sagario

Took a long time to get my pre-order drink and when I asked for an iced water the Asian lady was rude and asked me to order it in front cashier.

Service: 1

Anisha

Hey Ruby, my hot drink deserves a sleeve like the rest of the drinks u served. Fanks .

Service: 1

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