Starbucks
The Melville, 580 Bute St, Vancouver
(604) 682-4635
Recent Reviews
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Pathetic staff. Absolutely rude. I ordered a drink and they asked me to wait outside several times because I was with a dog who happens to be my service animal. I would never recommend this place to anyone. I had to leave my order that I paid for because of this rudeness
Atmosphere: 1
Food: 1
Service: 1
Behaviour of staff is very rude, they don’t treat people good
Service: 1
Rude staff
Atmosphere: 1
Food: 1
Service: 1
good experience overall
Atmosphere: 4
Food: 4
Service: 4
Standard Starbucks experience. Friendly staff and atmosphere. Not busy on a Saturday afternoon. Plenty of spots to sit inside and on the patio
Atmosphere: 5
Food: 4
Service: 5
Slow and over crowded ever since Starbucks closed all the other west end neighborhood stores. Stop making your baristas take time to write happy faces on my cup and instead focus on making my drink.
Love trying Starbucks in other cities and now another country. Great experience. Excellent coffee, yummy food.... awesome, friendly service. Nice little place to sit outside. 👌
Atmosphere: 5
Food: 5
Service: 5
This usually my spot to go for a quick grab for starbucks but this recent experience I had was disappointing. This filipina barista who had audacity to gossip and take her time while there was a back log of orders. Luckily manager/supervisor sorted my refund. I was in a hurry and she was slow at orders. Got my order from other location. It was a waste of time. Please educate your staff
Atmosphere: 4
Food: 4
Service: 1
Best espresso.... yummy sandwiches
Atmosphere: 5
Food: 5
Service: 5
Nice small Starbucks if your in the hotel across the street. Im not a big Starbucks drinker but I did pop in here earlier this year to grab a cup since I needed to kill a few mins. Very quiet in the morning which is nice.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I visited the store around 11:30 AM to grab a bite and a coffee. Unfortunately, my experience was quite disappointing. The lady at the front, who appeared to be Asian, was extremely rude and dismissive. I tried to provide specific instructions for my coffee, but she interrupted me midway, ignored my preferences, and served a poorly made drink.
I also raised the issue with the manager, but they were equally rude and unhelpful, which made the situation worse. This was my first visit to this location, and based on this experience, I would not recommend it to anyone who wants to experience a good Starbucks coffee.
As a suggestion, I urge the staff to treat all customers with kindness and respect, regardless of their background or ethnicity. Everyone deserves to be heard and treated with dignity.
Atmosphere: 1
Food: 1
Service: 1
If paying by cash, be sure to count your change . . just saying.
Atmosphere: 5
Food: 5
Service: 3
Bring your personal cup can get 2x stars!
Atmosphere: 5
Food: 5
Service: 5
There is one worker diary ..she don't know how to respect coustomer..tottaly disrespectful
Atmosphere: 1
Food: 1
Service: 1
One day, I ordered a coffee at work and had specifically asked for less ice, but it was made with too much. I wasn’t fully satisfied with it, so I mentioned it to Sina. He responded very kindly and professionally, and offered me a new coffee free of charge.
That small gesture made a big difference
it gave me a positive feeling and showed that customer satisfaction and team support really matter in our workplace. I appreciated how he handled the situation with respect and responsibility, turning a small issue into a great experience.
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