Visited there today , lady was very kind and great customer service . Very positive environment to start your morning
Atmosphere: 5
Food: 5
Service: 5
justus robloxkids
Go here all the time the atmosphere is really cute and the service is always really fast and understanding. One time my brother spilled his drink and they were really understanding they cleaned it up and gave him a new one. 100% ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Lemonade, Tomato & Mozzarella on Focaccia, Crispy Grilled Cheese on Sourdough
oli reviews
Beautiful and clean facility, and very polite workers - and probably the most well-made drinks out of all the Starbucks' stores I've been
Atmosphere: 5
Food: 5
Service: 5
Mina Mj
Absolutely atrocious customer service! Called ahead to place an order for pick-up due to time constraints, only to be met with utter disrespect from an employee named Jaiden. His rude attitude, lack of manners, and complete disregard for customer needs were appalling. As I tried to place my order, he rudely interrupted me, stating I had to come in to order, then abruptly hung up the phone. Upon attempting to call again, they conveniently ignored my calls. This Starbucks location has lost my business indefinitely due to their unprofessionalism and blatant disrespect for customers. Avoid at all costs unless you enjoy being treated like dirt!Additionally, I went into the store afterward to inquire about phone orders for pick-up, and to my disbelief, they confirmed that they do indeed accept phone orders. This inconsistency in their policy highlights the incompetence of the employee I dealt with earlier, Jaiden. To the owner and manager of this establishment, it's imperative to address such abysmal behavior from your staff. Employees like Jaiden not only drive away loyal customers but also tarnish the reputation of your business. It's high time to find better, more customer-focused individuals to represent your brand.
Atmosphere: 1
Food: 1
Service: 1
Николай Кисаков
Everything is very
Atmosphere: 5
Food: 5
Service: 5
Melih Ozbek
Be careful with the paid parking lot. I had a ticket of 55 dollars even though I was there beside my car.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Aly Benoit
Come here twice a week in the mornings and the staff are always sp kind and efficient. Really lovely location, with a beautiful interior as well as a calming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
M K
I've been ordering drinks from this location but workers seem not so friendly, drinks are much less in a cup compare to other locations, and milk temp is luke warm
Anya Moorlita
Got an amazing service from Raquel, she took time to check if my favorite syrop was in stock ? and a latte made by Justine totally made my
Atmosphere: 5
Food: 5
Service: 5
Helen L
I am forever grateful to Robert and his team for finding my phone. I left my phone on the counter as I was placing the lid on my mocha (something I never do!). Didn’t think of checking with them until two days later when I still couldn’t locate my phone and the battery was dead. Probably seeing how anxious i was, Robert offered me a free coffee while we waited to retrieve my phone from their safe. I come here regularly as I work nearby and am happy with the service but will not hesitate to come by more often now!
I been here 2 times in the past two weeks everytime when I walk in the door I am greeted when I open the door . Very busy location seem to know what they are
Atmosphere: 5
Food: 5
Service: 5
Tina Garcia
I ordered on my app and I have a free treat, however I was getting an error and I wasn't not able to add it on my mobile order. So, I ask the cashier to help me whilst I was waiting for my order. They call my name and I told the cashier I was going to just get my order quickly. She helped another customer which is fine. I stood there waiting for the guy to finish and she ended up helping another customer. I was in a rush and I don't appreciate you helping another customer when you knew that I was just getting my order. Bad customer service!!!
Atmosphere: 5
Food: 5
Service: 1
Ty
This Starbucks sucks. Gorgeous looking lobby but the experience is garbage.I placed a mobile order for a vanilla latte and some beans. When I got there, the “vanilla latte” was on the mobile order stand but very clearly had a max of one espresso shot inside of it. It looked like milk with a slight brown tinge which is crazy for a venti.Then I asked where the beans are, they said “oh we don’t sell blond espresso beans” then proceeded to give me a refund which in actuality was a store credit that could only be used at that location. In reality, every Starbucks has the ability to restrict items from their inventory system. To not sell a product on their mobile ordering system seems like some sort of blatant scam to lock money into the store.It seemed like there was a new hire and that’s why the drink was made wrong, but the color was so obviously wrong that anyone who has worked in a coffee shop would have thought something is wrong with that drink. The staff was relatively nice, but Jesus who’s coming into a coffee shop for a cup of milk.
Atmosphere: 2
Food: 1
Service: 1
Ally Stanley
Kindest employees ever. Heeva and Robert need raises they’re amazing!!
Atmosphere: 5
Food: 5
Service: 5
egg Wash
Everyone is friendly and polite BUT-This morning, most of their employees can't speak English well and had trouble understanding costumers. Hard to understand names due to strong accent. They misspelled my name even though I told them correct spelling- my name is Claire and they put Clara. They also made a wrong drink I ordered peppermint mocha and they served mocha. Took me 30 min to get my drink coz of wrong name and wrong drink-Ordered a drink thats dairy free doubled checked with them too but somehow it gave me a stomach ache ?
Visited there today , lady was very kind and great customer service . Very positive environment to start your morning
Atmosphere: 5
Food: 5
Service: 5
Go here all the time the atmosphere is really cute and the service is always really fast and understanding. One time my brother spilled his drink and they were really understanding they cleaned it up and gave him a new one. 100% ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit Lemonade, Tomato & Mozzarella on Focaccia, Crispy Grilled Cheese on Sourdough
Beautiful and clean facility, and very polite workers - and probably the most well-made drinks out of all the Starbucks' stores I've been
Atmosphere: 5
Food: 5
Service: 5
Absolutely atrocious customer service! Called ahead to place an order for pick-up due to time constraints, only to be met with utter disrespect from an employee named Jaiden. His rude attitude, lack of manners, and complete disregard for customer needs were appalling. As I tried to place my order, he rudely interrupted me, stating I had to come in to order, then abruptly hung up the phone. Upon attempting to call again, they conveniently ignored my calls. This Starbucks location has lost my business indefinitely due to their unprofessionalism and blatant disrespect for customers. Avoid at all costs unless you enjoy being treated like dirt!Additionally, I went into the store afterward to inquire about phone orders for pick-up, and to my disbelief, they confirmed that they do indeed accept phone orders. This inconsistency in their policy highlights the incompetence of the employee I dealt with earlier, Jaiden. To the owner and manager of this establishment, it's imperative to address such abysmal behavior from your staff. Employees like Jaiden not only drive away loyal customers but also tarnish the reputation of your business. It's high time to find better, more customer-focused individuals to represent your brand.
Atmosphere: 1
Food: 1
Service: 1
Everything is very
Atmosphere: 5
Food: 5
Service: 5
Be careful with the paid parking lot. I had a ticket of 55 dollars even though I was there beside my car.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Come here twice a week in the mornings and the staff are always sp kind and efficient. Really lovely location, with a beautiful interior as well as a calming atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I've been ordering drinks from this location but workers seem not so friendly, drinks are much less in a cup compare to other locations, and milk temp is luke warm
Got an amazing service from Raquel, she took time to check if my favorite syrop was in stock ? and a latte made by Justine totally made my
Atmosphere: 5
Food: 5
Service: 5
I am forever grateful to Robert and his team for finding my phone. I left my phone on the counter as I was placing the lid on my mocha (something I never do!). Didn’t think of checking with them until two days later when I still couldn’t locate my phone and the battery was dead. Probably seeing how anxious i was, Robert offered me a free coffee while we waited to retrieve my phone from their safe. I come here regularly as I work nearby and am happy with the service but will not hesitate to come by more often now!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I been here 2 times in the past two weeks everytime when I walk in the door I am greeted when I open the door . Very busy location seem to know what they are
Atmosphere: 5
Food: 5
Service: 5
I ordered on my app and I have a free treat, however I was getting an error and I wasn't not able to add it on my mobile order. So, I ask the cashier to help me whilst I was waiting for my order. They call my name and I told the cashier I was going to just get my order quickly. She helped another customer which is fine. I stood there waiting for the guy to finish and she ended up helping another customer. I was in a rush and I don't appreciate you helping another customer when you knew that I was just getting my order. Bad customer service!!!
Atmosphere: 5
Food: 5
Service: 1
This Starbucks sucks. Gorgeous looking lobby but the experience is garbage.I placed a mobile order for a vanilla latte and some beans. When I got there, the “vanilla latte” was on the mobile order stand but very clearly had a max of one espresso shot inside of it. It looked like milk with a slight brown tinge which is crazy for a venti.Then I asked where the beans are, they said “oh we don’t sell blond espresso beans” then proceeded to give me a refund which in actuality was a store credit that could only be used at that location. In reality, every Starbucks has the ability to restrict items from their inventory system. To not sell a product on their mobile ordering system seems like some sort of blatant scam to lock money into the store.It seemed like there was a new hire and that’s why the drink was made wrong, but the color was so obviously wrong that anyone who has worked in a coffee shop would have thought something is wrong with that drink. The staff was relatively nice, but Jesus who’s coming into a coffee shop for a cup of milk.
Atmosphere: 2
Food: 1
Service: 1
Kindest employees ever. Heeva and Robert need raises they’re amazing!!
Atmosphere: 5
Food: 5
Service: 5
Everyone is friendly and polite BUT-This morning, most of their employees can't speak English well and had trouble understanding costumers. Hard to understand names due to strong accent. They misspelled my name even though I told them correct spelling- my name is Claire and they put Clara. They also made a wrong drink I ordered peppermint mocha and they served mocha. Took me 30 min to get my drink coz of wrong name and wrong drink-Ordered a drink thats dairy free doubled checked with them too but somehow it gave me a stomach ache ?