Never thought I'd write a review here but the lady working today at around 11:45AM was amazing. She was initially by herself and handled the SkipTheDishes system error professionally and even threw in a free cookie for me for the wait (not even Subway's fault). One of the best services I've ever witnessed.
Atmosphere: 5
Food: 5
Service: 5
Justin Bonzo
Best Subway location in Vancouver! The staff are friendly and helpful. The food is yummy. This location is my go to.
Atmosphere: 5
Food: 5
Service: 5
Marcus Minoda
Good sandwich! Nice staff, specially Kusum! She’s such a nice lady! Treated me well and helped me make my first subway sandwich.
Atmosphere: 5
Food: 5
Service: 5
jehad hassan
Bhawna Thank you very much. You are very kind. I wish all the people had the same treatment that you have.
Guntaj deep Singh
Rajan was so welcoming & did a great job making my sandwich. I’ll come back.
Atmosphere: 5
Food: 5
Service: 5
Joan P.
Great customer service
Atmosphere: 4
Food: 4
Service: 5
Mady Boothman
shout out to bhawva best sandwich artist around i love her and she remembers my order and my boyfriends best sandwich artist around
Atmosphere: 5
Food: 5
Service: 5
Damanpreet Singh
Rajan doing good job
Keep it up buddy
Cheers
Atmosphere: 5
Food: 5
Service: 5
Tiffany Thornton
Please don't buy your sub from here. Pravinda the store manager doesn't care about the customer satisfaction. I ordered a veggie sub last night with shredded Monterey chedder. Monterey is white not orange but the sun was all yellow chedder, I also asked for normal onions. The whole sub was mostly onions, I asked for a refund and was told I had to wait until the morning to call the manager. I called and was told by her that she is working alone and would call in ten minutes. I then waited 30 min still no call back and called no answer. She then called back saying she was busy and her staff knows what they are doing and no refund for me, nor did she even offer a replacement sub..
She would not give me her manager's name either. If this is the level of service they provide don't waste you time, lots of other subway spots around town to choose.
Atmosphere: 1
Food: 1
Service: 1
Chris White
Nice clean location. Reason for the 1 star is their online ordering is missing several menu items like Jalapenos and other topping/sauce choices. From my understanding it's up to the individual locations to set their toppings. I've been told to just write it in the comments since no one wants to fix it in their system. I guess it's too hard for them to ask to find out how to fix it. Guess it's not anyone's problem that works there. Ridiculous you cannot have your online ordering to match your in store. It's 2024, get with the times.
Had a terrible experience here. Got a Crispy Chicken 6 inch sub & chicken was completely raw from inside. I asked for a replacement but the girl (server) denied to replace/refund it. She kept on saying “we do the same settings for everything” & wasn’t sensible enough to understand it’s their responsibility to make sure the chicken is properly cooked.
Food: 1
Service: 1
Nik
Couldn’t imagine someone could butcher a subway franchise, but they have managed to do so. My wife got a crispy chicken sandwich which had raw meat and I had a veggie patty sandwich which had bitter cucumbers. Server refused to replace it.
Food: 1
Service: 1
Uros Nikolic
Always order chicken teriyaki bowl but lately starts to taste on recycled
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki Rice Bowl, Cookies
Kevin L.
There was only one guy working when we went and had 2 people ahead of us. We weren't starving so it was fine to be a little slow. When it was our turn to be served, the guy was super friendly and didn't look miserable like a lot of subway workers. He had a great smile the whole time and made nice light conversation. It was refreshing to come here.
Never thought I'd write a review here but the lady working today at around 11:45AM was amazing. She was initially by herself and handled the SkipTheDishes system error professionally and even threw in a free cookie for me for the wait (not even Subway's fault). One of the best services I've ever witnessed.
Atmosphere: 5
Food: 5
Service: 5
Best Subway location in Vancouver! The staff are friendly and helpful. The food is yummy. This location is my go to.
Atmosphere: 5
Food: 5
Service: 5
Good sandwich! Nice staff, specially Kusum! She’s such a nice lady! Treated me well and helped me make my first subway sandwich.
Atmosphere: 5
Food: 5
Service: 5
Bhawna Thank you very much. You are very kind. I wish all the people had the same treatment that you have.
Rajan was so welcoming & did a great job making my sandwich. I’ll come back.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 4
Food: 4
Service: 5
shout out to bhawva best sandwich artist around i love her and she remembers my order and my boyfriends best sandwich artist around
Atmosphere: 5
Food: 5
Service: 5
Rajan doing good job
Keep it up buddy
Cheers
Atmosphere: 5
Food: 5
Service: 5
Please don't buy your sub from here. Pravinda the store manager doesn't care about the customer satisfaction. I ordered a veggie sub last night with shredded Monterey chedder. Monterey is white not orange but the sun was all yellow chedder, I also asked for normal onions. The whole sub was mostly onions, I asked for a refund and was told I had to wait until the morning to call the manager. I called and was told by her that she is working alone and would call in ten minutes. I then waited 30 min still no call back and called no answer. She then called back saying she was busy and her staff knows what they are doing and no refund for me, nor did she even offer a replacement sub..
She would not give me her manager's name either. If this is the level of service they provide don't waste you time, lots of other subway spots around town to choose.
Atmosphere: 1
Food: 1
Service: 1
Nice clean location. Reason for the 1 star is their online ordering is missing several menu items like Jalapenos and other topping/sauce choices. From my understanding it's up to the individual locations to set their toppings. I've been told to just write it in the comments since no one wants to fix it in their system. I guess it's too hard for them to ask to find out how to fix it. Guess it's not anyone's problem that works there. Ridiculous you cannot have your online ordering to match your in store. It's 2024, get with the times.
Restaurantji Recommends
Worst Subway.
Atmosphere: 1
Food: 1
Service: 1
Had a terrible experience here. Got a Crispy Chicken 6 inch sub & chicken was completely raw from inside. I asked for a replacement but the girl (server) denied to replace/refund it. She kept on saying “we do the same settings for everything” & wasn’t sensible enough to understand it’s their responsibility to make sure the chicken is properly cooked.
Food: 1
Service: 1
Couldn’t imagine someone could butcher a subway franchise, but they have managed to do so. My wife got a crispy chicken sandwich which had raw meat and I had a veggie patty sandwich which had bitter cucumbers. Server refused to replace it.
Food: 1
Service: 1
Always order chicken teriyaki bowl but lately starts to taste on recycled
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki Rice Bowl, Cookies
There was only one guy working when we went and had 2 people ahead of us. We weren't starving so it was fine to be a little slow. When it was our turn to be served, the guy was super friendly and didn't look miserable like a lot of subway workers. He had a great smile the whole time and made nice light conversation. It was refreshing to come here.
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