Atmosphere was completely off. Don't know who just made my sandwich but I'm so grossed out I'm leaving a review whole walking home. I didn't catch her name but she's working at this location at 6:09 pm Sept 14th 2025. She was clearly SICK, super sniffly, and while making my sandwich she would take her glove off, wipe her runny nose THEN PUT THE SAME GLOVE BACK ON. I was absolutely flabbergasted but too scared to say anything. She was playing in her phone when I came in. I'm not all about masking or anything but if you're SNIFFLING ON MY FOOD PLEASE WEAR ONE WHILE MAKING MY FOOD AT LEAST. I don't want your snot on my sub, I can't afford a new one,and I wasn't about to start a fight with her asking her to restart. so I guess I get to eat a booger sub tonight because it's that or starve, lucky me.
Atmosphere: 1
Food: 4
Service: 1
Tom Woy
I don’t eat at any other Subway, I have never found the food to be consistent or the patronage to be appreciated. Sunny however is very different. He’s an owner that greets you with a warm hello, treats you well, his ingredients are fresh, his store is immaculate. He really seems to care, and that’s why I go here. Thanks Sunny!
Atmosphere: 5
Food: 5
Service: 5
Jesse Goranson
My daughter wanted subway so I ordered her a 6” BMT.
The person working there did not look like she wanted to be there and was a bit impatient as I navigated the toppings with my 6 year old.
When it came time to pay I tapped then realized the bill was $12. That seemed high for a 6” so I asked and was told I ordered double meat. For a 6 year old??
She then turned away and started talking to another customer.
My daughter had 4 bites. That’s a hefty per bite cost 🤣.
Won’t be back.
Atmosphere: 2
Food: 3
Service: 1
daniel parenteau
This is the best Subway I've ever been to. The owner is exceptionally kind and the staff members go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Zachary
I actually don’t like leaving bad reviews. Never have before.
Rude worker. Dirty inside. Terrible music playing. Vegetables were mostly stale. Won’t return.
Atmosphere: 1
Food: 1
Service: 1
Rajesh Sharma
I ordered 3 veg sub 20 minutes before closing. As i always go to this location because of good and friendly service.The girl served me quick and was friendly, it was clean atmosphere. 5 plus *.
Atmosphere: 5
Food: 5
Service: 5
Jessica Jou
Amazing study spot.
Fresh ingredients and amazing owner.
Atmosphere: 5
Food: 5
Service: 5
James
Been here plenty of times. Very nice lady serving behind the counter. Although we both forgot to grab the chips I paid for and left a couple of weeks ago.
Atmosphere: 3
Food: 4
Service: 4
kelly martell
Wow, the owner is so attentive and charismatic! The space was extremely clean and the washroom. He even came to my table and asked if I needed more sugar or cream :) Asked how my day was, and the sandwich was delicious and inexpensive. Good job!
Atmosphere: 5
Food: 5
Service: 5
Drizzy Dreadful
Asked if they had a washroom for public and they said no
Asked if I could make a purchase to use the washroom, then they said they didn't have a washroom
Left, could see the unisex washroom in the window
Literally could of said yes to he purchase and increased daily sales just so I could go take a piss but nah, luckily McDonald's up the street is kinder.
Only going to the knight street subway for anything since they actually give a damn about a customer
We dined in and noticed they advertise “Coffee served all day long” and that the price was good but when we arrived there was not coffee in the machine and the employee just said there was none..(?) ❌ i’d appreciate if they’d have made the effort to turn the machine on, weather is rainy and cold outside and some people may prefer coffee instead of a cold fountain drink. Sub were okay, though and there was one washroom open and available. 🚻✅
Atmosphere: 2
Food: 2
Service: 2
bertram atleo
I placed an online order and when I arrived at pick up time the staff had not yet even started on my order, went to go wait out in the car, came back in and the staff had still to yet start and was on her phone
Atmosphere: 1
Food: 1
Service: 1
Stefanie
Amazing experience! We collected a mobile order today and the service we received upon collection was above and beyond. The staff member preparing our order was friendly, explained how he numbered the sandwiches and confirmed our order. Highly recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Joshua
Terrible customer service and rude, Lita who was working at the time insisted that I order subway incorrectly and was unprofessional, also was not able to understand what I wanted and kept retorting in a rude manner that I should not speak so fast. Not only that but had to wait 10 minutes to start my order due to Lita not understanding how the membership works with a customer in front of me. This is by far the worst experience I have had at a subway restaurant.
Atmosphere: 1
Food: 1
Service: 1
Michael Bailey
Great quick stop on Kingsway when you're in a rush. Awesome service, good value
Atmosphere was completely off. Don't know who just made my sandwich but I'm so grossed out I'm leaving a review whole walking home. I didn't catch her name but she's working at this location at 6:09 pm Sept 14th 2025. She was clearly SICK, super sniffly, and while making my sandwich she would take her glove off, wipe her runny nose THEN PUT THE SAME GLOVE BACK ON. I was absolutely flabbergasted but too scared to say anything. She was playing in her phone when I came in. I'm not all about masking or anything but if you're SNIFFLING ON MY FOOD PLEASE WEAR ONE WHILE MAKING MY FOOD AT LEAST. I don't want your snot on my sub, I can't afford a new one,and I wasn't about to start a fight with her asking her to restart. so I guess I get to eat a booger sub tonight because it's that or starve, lucky me.
Atmosphere: 1
Food: 4
Service: 1
I don’t eat at any other Subway, I have never found the food to be consistent or the patronage to be appreciated. Sunny however is very different. He’s an owner that greets you with a warm hello, treats you well, his ingredients are fresh, his store is immaculate. He really seems to care, and that’s why I go here. Thanks Sunny!
Atmosphere: 5
Food: 5
Service: 5
My daughter wanted subway so I ordered her a 6” BMT.
The person working there did not look like she wanted to be there and was a bit impatient as I navigated the toppings with my 6 year old.
When it came time to pay I tapped then realized the bill was $12. That seemed high for a 6” so I asked and was told I ordered double meat. For a 6 year old??
She then turned away and started talking to another customer.
My daughter had 4 bites. That’s a hefty per bite cost 🤣.
Won’t be back.
Atmosphere: 2
Food: 3
Service: 1
This is the best Subway I've ever been to. The owner is exceptionally kind and the staff members go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
I actually don’t like leaving bad reviews. Never have before.
Rude worker. Dirty inside. Terrible music playing. Vegetables were mostly stale. Won’t return.
Atmosphere: 1
Food: 1
Service: 1
I ordered 3 veg sub 20 minutes before closing. As i always go to this location because of good and friendly service.The girl served me quick and was friendly, it was clean atmosphere.
5 plus *.
Atmosphere: 5
Food: 5
Service: 5
Amazing study spot.
Fresh ingredients and amazing owner.
Atmosphere: 5
Food: 5
Service: 5
Been here plenty of times. Very nice lady serving behind the counter. Although we both forgot to grab the chips I paid for and left a couple of weeks ago.
Atmosphere: 3
Food: 4
Service: 4
Wow, the owner is so attentive and charismatic! The space was extremely clean and the washroom. He even came to my table and asked if I needed more sugar or cream :) Asked how my day was, and the sandwich was delicious and inexpensive. Good job!
Atmosphere: 5
Food: 5
Service: 5
Asked if they had a washroom for public and they said no
Asked if I could make a purchase to use the washroom, then they said they didn't have a washroom
Left, could see the unisex washroom in the window
Literally could of said yes to he purchase and increased daily sales just so I could go take a piss but nah, luckily McDonald's up the street is kinder.
Only going to the knight street subway for anything since they actually give a damn about a customer
Atmosphere: 1
Service: 1
Restaurantji Recommends
We dined in and noticed they advertise “Coffee served all day long” and that the price was good but when we arrived there was not coffee in the machine and the employee just said there was none..(?) ❌ i’d appreciate if they’d have made the effort to turn the machine on, weather is rainy and cold outside and some people may prefer coffee instead of a cold fountain drink. Sub were okay, though and there was one washroom open and available. 🚻✅
Atmosphere: 2
Food: 2
Service: 2
I placed an online order and when I arrived at pick up time the staff had not yet even started on my order, went to go wait out in the car, came back in and the staff had still to yet start and was on her phone
Atmosphere: 1
Food: 1
Service: 1
Amazing experience! We collected a mobile order today and the service we received upon collection was above and beyond. The staff member preparing our order was friendly, explained how he numbered the sandwiches and confirmed our order. Highly recommend this location!!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service and rude, Lita who was working at the time insisted that I order subway incorrectly and was unprofessional, also was not able to understand what I wanted and kept retorting in a rude manner that I should not speak so fast. Not only that but had to wait 10 minutes to start my order due to Lita not understanding how the membership works with a customer in front of me. This is by far the worst experience I have had at a subway restaurant.
Atmosphere: 1
Food: 1
Service: 1
Great quick stop on Kingsway when you're in a rush. Awesome service, good value
Atmosphere: 3
Food: 5
Service: 5
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