I am sad that tim hortons had employed their worst employees in their most busy cafe. They are very rude and it looks like friendly customer interactions are banned there?. I guess they all lied about their communication skills on their resume ?
Atmosphere: 2
Food: 5
Sirat Kaur
I would like to talk about a girl named felinee. When I reached in this tim i had to waited for so long when she took my order she was so rude and even she didn't listen to me properly. She was taking my order in so hurry when I got my coffee'french vanilla'it was without sleeve and when I asked for sleeve she didn't reply me and she just throw the sleeve in front of me. And I said thanku and she didn't reply me back. Even she was not listening what I'm ordering. We are not eating free here, teach some manners to her, if she can't do her job then give her nice vacation. It was really very horrible experience here!..
Service: 1
Dilpreet Singh
The worst experience I ever had in any tim hortons. The girl named Felinee is completely a joke in this restaurant. I saw all the reviews for this store before writing my own and I believe most of the reviews are for her as (specifically mentioned). Anyways, the management should either teach her how to respect and interact with the guests or give her any other task expect taking the orders if she is really forced by her habbits to be rude with everyone… I am the one who gave survey code to her for coffee and i felt like i have done any crime by giving her survey code for coffee as she reacted to me. See we are paying for the stuff and even following all the guidelines and this kind of employees end the reputation of Resturant or any other workplace… i wish her good luck for future and please teach her basic etiquettes that she should have learnt in the childhood or just shout down your restaurant of u can not respect your guests❗️you need to inform the customer what and how they should use (survey code) don’t start blaming others and feel so insulting in between so many customers i could create an issue there but I didn’t because i have the etiquettes that she definitely has not have…
Atmosphere: 1
Food: 1
Service: 1
Roman Lowes
Morning staff always amazing friendly and get through the line
Atmosphere: 5
Food: 5
Service: 5
Jaspinder Singh
Terrible serviceReally slow they should understand the rush hour
Atmosphere: 1
Food: 3
Service: 1
Ravi Prakash
Horrible service, although there’s a huge lineup, the staff didn’t seem to care. Just to order we had to wait almost 15 mins and not in rush hour.
Atmosphere: 1
Service: 1
Reza Tayebli
Not only friendly staff, but also reasonable coffee with a affordable price.I, personally, like black coffee with vanilla
Atmosphere: 5
Food: 5
Service: 5
sarthak gaur
Highly busy but super slow in attending customers.Wasted 30-40 mins in a queue just for a couple of drinks.More than 50% customers left without buying anything.
Atmosphere: 1
Food: 5
Service: 1
Sahib bhangu
Very bad experience customer service was zero and I ordered bagel which was completely burnt. Horrible experience girls were not smiling and gave no respond to hello thank
Atmosphere: 2
Food: 2
Service: 1
David T
This might be the worst run most incompetently staffed tim Hortons in
yaaar! Never been experienced like this. 3 employees there all were were doing own work. weren't attending customers.... lol they were like freely mind. dont care either go or stay there for long time for just donuts!
Atmosphere: 1
Service: 1
Simrandeep Kaur
The attendant Bhavesh provided the best service and the best experience ever I had ?
Atmosphere: 5
Food: 5
Service: 5
Juntao Wang
We visited this location today, the girl who served us was very rude and not helpful at all when we were trying to pay. The whole time she had a very long face and didn't say a word, even after we thanked her she didn't still say a word or look at us. I didn't feel like a customer but some one owing her money. Avoid his location if you don't want your day ruined.
Service: 1
Kashmeen Gill
The ladies working here are literally very rude. Had the worst experience of service from the staff. I went here on 2nd Feb around 5pm.. firstly the order given to me was not heated and when i asked the girl that it’s not heated she was very rude. The manager should work on the staff.
Service: 1
Angelo Jaranilla
I went to tim hortons in Canada Place Foodcourt and had the most horrible experience. I was the only person waiting for my orders to be taken and after roughly 5 minutes, Felinee came up in the register and just stared at me without saying anything. She was staring at me waiting to say my order. I have been to many tim hortons and every time I order, I get the warmest greeting now if every time hortons has a different service standards then disregard my concern but thats how you greet your customer? A stare? And when I added a bottle of water to my order, she was kinda pissed and directed me to cancel the pin pad as she already processed it for payment. I understand that we all have our bad days and thats normal but don’t put it out there to our people when you’re at work. That doesn’t make any sense at all. This is so disappointing.Date: January 16, 2024 at around 12noon
I am sad that tim hortons had employed their worst employees in their most busy cafe. They are very rude and it looks like friendly customer interactions are banned there?. I guess they all lied about their communication skills on their resume ?
Atmosphere: 2
Food: 5
I would like to talk about a girl named felinee. When I reached in this tim i had to waited for so long when she took my order she was so rude and even she didn't listen to me properly. She was taking my order in so hurry when I got my coffee'french vanilla'it was without sleeve and when I asked for sleeve she didn't reply me and she just throw the sleeve in front of me. And I said thanku and she didn't reply me back. Even she was not listening what I'm ordering. We are not eating free here, teach some manners to her, if she can't do her job then give her nice vacation. It was really very horrible experience here!..
Service: 1
The worst experience I ever had in any tim hortons. The girl named Felinee is completely a joke in this restaurant. I saw all the reviews for this store before writing my own and I believe most of the reviews are for her as (specifically mentioned). Anyways, the management should either teach her how to respect and interact with the guests or give her any other task expect taking the orders if she is really forced by her habbits to be rude with everyone… I am the one who gave survey code to her for coffee and i felt like i have done any crime by giving her survey code for coffee as she reacted to me. See we are paying for the stuff and even following all the guidelines and this kind of employees end the reputation of Resturant or any other workplace… i wish her good luck for future and please teach her basic etiquettes that she should have learnt in the childhood or just shout down your restaurant of u can not respect your guests❗️you need to inform the customer what and how they should use (survey code) don’t start blaming others and feel so insulting in between so many customers i could create an issue there but I didn’t because i have the etiquettes that she definitely has not have…
Atmosphere: 1
Food: 1
Service: 1
Morning staff always amazing friendly and get through the line
Atmosphere: 5
Food: 5
Service: 5
Terrible serviceReally slow they should understand the rush hour
Atmosphere: 1
Food: 3
Service: 1
Horrible service, although there’s a huge lineup, the staff didn’t seem to care. Just to order we had to wait almost 15 mins and not in rush hour.
Atmosphere: 1
Service: 1
Not only friendly staff, but also reasonable coffee with a affordable price.I, personally, like black coffee with vanilla
Atmosphere: 5
Food: 5
Service: 5
Highly busy but super slow in attending customers.Wasted 30-40 mins in a queue just for a couple of drinks.More than 50% customers left without buying anything.
Atmosphere: 1
Food: 5
Service: 1
Very bad experience customer service was zero and I ordered bagel which was completely burnt. Horrible experience girls were not smiling and gave no respond to hello thank
Atmosphere: 2
Food: 2
Service: 1
This might be the worst run most incompetently staffed tim Hortons in
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
yaaar! Never been experienced like this. 3 employees there all were were doing own work. weren't attending customers.... lol they were like freely mind. dont care either go or stay there for long time for just donuts!
Atmosphere: 1
Service: 1
The attendant Bhavesh provided the best service and the best experience ever I had ?
Atmosphere: 5
Food: 5
Service: 5
We visited this location today, the girl who served us was very rude and not helpful at all when we were trying to pay. The whole time she had a very long face and didn't say a word, even after we thanked her she didn't still say a word or look at us. I didn't feel like a customer but some one owing her money. Avoid his location if you don't want your day ruined.
Service: 1
The ladies working here are literally very rude. Had the worst experience of service from the staff. I went here on 2nd Feb around 5pm.. firstly the order given to me was not heated and when i asked the girl that it’s not heated she was very rude. The manager should work on the staff.
Service: 1
I went to tim hortons in Canada Place Foodcourt and had the most horrible experience. I was the only person waiting for my orders to be taken and after roughly 5 minutes, Felinee came up in the register and just stared at me without saying anything. She was staring at me waiting to say my order. I have been to many tim hortons and every time I order, I get the warmest greeting now if every time hortons has a different service standards then disregard my concern but thats how you greet your customer? A stare? And when I added a bottle of water to my order, she was kinda pissed and directed me to cancel the pin pad as she already processed it for payment. I understand that we all have our bad days and thats normal but don’t put it out there to our people when you’re at work. That doesn’t make any sense at all. This is so disappointing.Date: January 16, 2024 at around 12noon
Atmosphere: 1
Food: 3
Service: 1