Tim Hortons
195 Terminal Ave, Vancouver
(604) 806-5256
Recent Reviews
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Customer service given by the staff.
Atmosphere: 5
Food: 5
Service: 5
The evening staffs are friendly. The one who serve me is Mary. She is so approachable and makes sure that my order is fast and correct. She always put a smile on her face whenever she serves the customers.
Atmosphere: 5
Food: 5
Service: 5
Friendly and helpful
Atmosphere: 4
Food: 5
Service: 5
I had a very disappointing experience over the past two days. Yesterday, I ordered a latte but was given a mocha latte instead. Today, I ordered a mocha latte again, but this time they handed me a black coffee with just one cream. I was running late for work and it was hot, so I didn’t get the chance to taste it until I reached home. Unfortunately, it was not at all what I ordered, and the taste was very bad.
It’s really frustrating and disappointing when customers order something specific but are not given the right item. Accuracy in orders should be a basic standard, especially for people who are in a rush. This experience has left me very unsatisfied with the service.
Atmosphere: 4
Food: 1
Service: 1
Just waist time
Atmosphere: 2
Food: 2
Service: 1
Excellent service n staff is very polite
Atmosphere: 5
Food: 5
Service: 5
I am regular customer at this site n I am getting wonderful service
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service and varieties of coffee
Atmosphere: 5
Food: 5
Service: 5
The customer service is really good . They negotiate with customer in decent manner and the waiting time for the orders are really low hence no need to wait for long time .Mohkirat is really good when it comes to buy and sell transactions
Atmosphere: 5
Food: 5
Service: 5
Absolutely, it makes me feel like I’m in Canada🇨🇦
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Not polite
The staff here is very friendly and welcoming. They work really well together as a team. Service is usually fast even at the busy hours. My coffee is always great. Overall always a great experience!!
Atmosphere: 5
Food: 5
Service: 5
Lovepreet did very nice job. He is friendly nd very fast worker. Will definitely visit again
Atmosphere: 5
Food: 5
Service: 5
New staff is super good. Polite and very much into customer service ✌🏻
Atmosphere: 5
Food: 5
Service: 5
Staff were very sweet and friendly! I love how nicely they were organized!
Atmosphere: 5
Food: 4
Service: 5
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