This place is a joke. I’ve gone in a few times on my way home and every single time they screw up my order. Today was the absolute last straw: I went in with my son to get New Years coffee/breakfast for the fam and these jokers gave my food to someone else, took forever to remake the order (iced drinks were now melted; hot drinks cold, etc) and the food they did give me was cold. Complete failure and lack of accountability at this location. Highly recommended you avoid at all costs.
Arshdeep Singh
They gave the worst tea. Tasted so bitter even after asking for 3-3 steep tea there wasn’t any sugar. Tea was not fresh at all. Worst experience
Food: 1
Ami Dhami
Jatinder took my order . This dude is great in customer service
Service: 5
Taranjot Singh
good service as always by jatinder
Food: 5
Service: 5
Navdeep Kaur
Jatinder is very helpful and sweet. He went out of his way to assist us.
Service: 4
Bharadwaja L
Jatinder, being humble during service is the best key.
You're doing great.
Food: 5
Service: 5
Gurbakash Singh
Jatinder is fabulous
Gagan sandhu
Jatinder name guy was on front he talk very politely
Vegetarian options: coffe
Atmosphere: 5
Food: 5
Service: 5
Mark Collins
Sandwhich without any sauce, washrooms were incredibly unclean and had no toilet paper. Disappointed in the service provided at this Tim Hortons location. I expect better.
Always a great experience to visit this time hortons. The customer service is exceptionally provided by Jatinder!! Kudos to all.
Food: 5
Service: 5
INDERJEET SINGH
Staff was so good ,good sitting plan and Jatinder helped me to chose perfect meal for my lunch 👍👍
Atmosphere: 5
Food: 5
Service: 5
Sagar
I’ve been a regular at the Tim Hortons on Main Street for a while now, and I have to say, it’s one of the best locations I’ve visited in terms of customer service. From the moment you walk in, the positive attitude of the staff is immediately noticeable. The team here is genuinely friendly, and it’s clear they take pride in making each customer feel welcome. Whether you're a regular or a first-time visitor, they always greet you with a smile, and there’s a certain warmth in the way they interact that makes you feel like you’re valued.
What stands out most is how the staff goes above and beyond in making sure you have a great experience. If there’s ever a mistake with an order, they’re quick to correct it, without any hesitation or frustration. I’ve had a few minor issues over the months, like receiving the wrong size drink or a missing item, but the staff at this location always handle it with such professionalism. They’re quick to apologize and offer a solution, often going out of their way to ensure you’re satisfied, even when the issue wasn’t their fault.
What also impresses me is the speed and efficiency with which the team works, even during busy hours. Despite the line-ups and rushes, they remain calm, positive, and never seem to rush or make you feel like you're being inconvenienced. It’s obvious that customer satisfaction is a priority here, and they do their best to provide a smooth experience for everyone.
All in all, the Main Street Tim Hortons has created a welcoming environment where the staff genuinely cares about its customers. Their consistent, positive attitude makes every visit enjoyable and reminds me why I keep coming back. In a world where good customer service can sometimes be hard to find, this location truly stands out.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Breakfast Sandwich, Bagels
Sekhon Kanwar
Recently visited this location it was good experience.Food was delicious and staff was very friendly. Jatinder is nice and friendy thanks 😊
This place is a joke. I’ve gone in a few times on my way home and every single time they screw up my order. Today was the absolute last straw: I went in with my son to get New Years coffee/breakfast for the fam and these jokers gave my food to someone else, took forever to remake the order (iced drinks were now melted; hot drinks cold, etc) and the food they did give me was cold. Complete failure and lack of accountability at this location. Highly recommended you avoid at all costs.
They gave the worst tea. Tasted so bitter even after asking for 3-3 steep tea there wasn’t any sugar. Tea was not fresh at all. Worst experience
Food: 1
Jatinder took my order . This dude is great in customer service
Service: 5
good service as always by jatinder
Food: 5
Service: 5
Jatinder is very helpful and sweet. He went out of his way to assist us.
Service: 4
Jatinder, being humble during service is the best key.
You're doing great.
Food: 5
Service: 5
Jatinder is fabulous
Jatinder name guy was on front he talk very politely
Vegetarian options: coffe
Atmosphere: 5
Food: 5
Service: 5
Sandwhich without any sauce, washrooms were incredibly unclean and had no toilet paper. Disappointed in the service provided at this Tim Hortons location. I expect better.
Atmosphere: 1
Food: 2
Service: 2
Jatinder is doing great job
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Jitinder very good service 👍
Atmosphere: 5
Food: 5
Service: 5
Always a great experience to visit this time hortons. The customer service is exceptionally provided by Jatinder!! Kudos to all.
Food: 5
Service: 5
Staff was so good ,good sitting plan and Jatinder helped me to chose perfect meal for my lunch 👍👍
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular at the Tim Hortons on Main Street for a while now, and I have to say, it’s one of the best locations I’ve visited in terms of customer service. From the moment you walk in, the positive attitude of the staff is immediately noticeable. The team here is genuinely friendly, and it’s clear they take pride in making each customer feel welcome. Whether you're a regular or a first-time visitor, they always greet you with a smile, and there’s a certain warmth in the way they interact that makes you feel like you’re valued.
What stands out most is how the staff goes above and beyond in making sure you have a great experience. If there’s ever a mistake with an order, they’re quick to correct it, without any hesitation or frustration. I’ve had a few minor issues over the months, like receiving the wrong size drink or a missing item, but the staff at this location always handle it with such professionalism. They’re quick to apologize and offer a solution, often going out of their way to ensure you’re satisfied, even when the issue wasn’t their fault.
What also impresses me is the speed and efficiency with which the team works, even during busy hours. Despite the line-ups and rushes, they remain calm, positive, and never seem to rush or make you feel like you're being inconvenienced. It’s obvious that customer satisfaction is a priority here, and they do their best to provide a smooth experience for everyone.
All in all, the Main Street Tim Hortons has created a welcoming environment where the staff genuinely cares about its customers. Their consistent, positive attitude makes every visit enjoyable and reminds me why I keep coming back. In a world where good customer service can sometimes be hard to find, this location truly stands out.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Breakfast Sandwich, Bagels
Recently visited this location it was good experience.Food was delicious and staff was very friendly. Jatinder is nice and friendy thanks 😊
Atmosphere: 5
Food: 5
Service: 5
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