Tim Hortons

3463 Dunbar St, Vancouver
(604) 558-4009

Recent Reviews

Lina Salinas

Tim Hortons, if you keep your chili con carne thick like this, I'll go back. But, you must have consistency, because at some of your locations, the chili is very watery.So, let's hope that you will look into that. You cannot serve inconsistent food. Thanks!

Atmosphere: 1

Food: 3

Service: 2

Addison Lambert

The coffee at Tim Hortons is particularly praised for its consistency and comfort factor. It's not the most gourmet or artisanal coffee you'll find, but it delivers a reliable and satisfying cup that has won the hearts of many. Their signature Tim Hortons coffee, along with their specialty beverages like Timbits (bite-sized doughnut holes), has a loyal following.

Atmosphere: 4

Food: 4

Service: 4

Uzay Yildirim

Pretty standard Tim Hortons experience. It gets crowded in the morning & evening rush hour, but they are always quick to prepare your order.

Atmosphere: 3

Food: 4

Service: 5

Novierito Larieta

I always buy timbits here however twice no more boxes only bag. I ask the cashier why always no boxes? the cashier answer meAsk the manager. I think for me its your responsibility as a worker to check if no more boxes. Its a part in a team." Teamwork divides effort and multiplies the effect".

Atmosphere: 3

Food: 3

Service: 1

Michael Mornin

It's a Tim Hortons. Pretty solid overall. It can get pretty busy at times, especially lunch time. There is parking, but the spots are pretty tight, and be careful about pulling too far forwards since the concrete tire stops can gouge the bottom of your vehicle.

Atmosphere: 4

Food: 4

Service: 4

Mamta Rani

I had a great experience at this Tim Horton I visited there on weekends most of the time In the evening The staff was very kind the girl who served me was so sweet I noticed her name tag it was Harleen she was so friendly. I will definitely come again here thank you tims.

Sarthak Singh

I visited this place yesterday evening, as usual service was horribleLooks like all timhortins have the same issue, hospitality always missing, people give attitude like we owe them, Tim Hortons learn something from Starbucks. Train your staff to be hospitable.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: Classic Donuts

Vaijayanti Suwasia

Worst experience ever. Asked staff if can use washroom, firstly women’s washroom was not working and men’s washroom was horrible, when I ask the staff if they can clean it they said sorry we don’t have time right now and will do later. The restaurant was not so busy but still after complaining the staff didn’t even intend to clean the washroom. Worst customer service.

Atmosphere: 1

Food: 1

Service: 1

Denny Wang

In a quest for a simple indulgence, I recently found myself drawn to Tim Hortons, enticed by the irresistible prospect of a French Vanilla or hot chocolate for a mere dollar. The allure of such a delightful deal prompted me to eagerly fill out the required form, envisioning a warm and satisfying experience. Little did I know that this seemingly innocent venture would transform into a heartbreaking narrative of shattered expectations and customer betrayal.Approaching the counter with palpable excitement, I was met with a crushing blow – the revelation that the machines responsible for crafting the promised elixirs were, in fact, out of order. The sudden shift from anticipation to disillusionment left me reeling, questioning the integrity of the establishment I had come to trust. What stung even more was not merely the unforeseen technical glitch but the cold, indifferent response from the Tim Hortons staff, adding a layer of emotional distress to an already disappointing situation.The irony was stark; a brand renowned for its reliability and convenience had, in this instance, seemingly forsaken its commitment to customer satisfaction. While I empathize with the inevitability of technical malfunctions, it was the complete lack of preemptive communication or a genuine apology that plunged me into a pit of despair. The broken machines morphed into a symbol of shattered expectations, reflecting the fragility of the emotional bond between patrons and the establishments they choose to frequent.In moments of profound disappointment, effective communication serves as a lifeline to salvage the customer experience. However, Tim Hortons chose a path of callous silence, leaving me grappling with the overwhelming sense of being deceived and disregarded. The indifference displayed during this visit not only exacerbated the frustration but also conveyed a disheartening message of apathy towards the loyal patrons who contribute significantly to the brand's success.As a once-devoted customer who sought solace in the consistent offerings of Tim Hortons, this experience marked a visceral betrayal of the emotional connection I had cultivated with the brand over the years. The broken machines were not just an inconvenience; they became a tangible representation of shattered expectations, punctuating a breach in the unwritten contract between consumers and the establishments they patronize.Tim Hortons had a golden opportunity to showcase its commitment to customer satisfaction amidst adversity. However, the failure to acknowledge the issue or provide a heartfelt resolution felt like a cruel twist of the knife. A simple apology or a genuine effort to rectify the situation could have transformed this dismal encounter into a testament to the brand's dedication to customer happiness.In conclusion, the shattered illusions of a discounted treat and the subsequent disregard for customer sentiment have left me not only madder but profoundly saddened by Tim Hortons' apparent betrayal. This experience is not just a blip on the radar; it is a stark reminder of the vulnerability of consumer trust and the fragility of brand-consumer relationships. As I reflect on this heart-wrenching episode, I hold onto a glimmer of optimism, hoping for a day when Tim Hortons rises from the ashes of this disappointment and recommits to delivering genuine, heartfelt experiences to its patrons, mending the tattered threads of trust and restoring the emotional connection that once defined the brand.

Atmosphere: 1

Food: 1

Service: 1

Rouzbeh H

I have been in this location few times. I guess they have an issue with the management. They do not train people properly.

Buddyb1

W Timmy’s

Larry Fisherman

If you can make a ham & cheddar sandwich in faster than 25 minutes, congratulations! You are more efficient than the crew working at this location.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Classic Donuts

Zhang Daisy

I went there on Nov 23. There was an old Asian women was extremely rude and was not behaving nicely. She said they are close in one hour and we can’t get what we want. And we tried to find out what we can’t get, then she went back to the kitchen and told us nothing. I asked if I can use my coupons, she then beginning very angry and said,” I don’t know, scan your code”. I believe she needs to be replaced by someone sensible. Very rude and mannerless. Worst place ever. Never going to suggest anyone.

Atmosphere: 5

Food: 5

Service: 1

Gordon Currier

Was adequate enough. Always seem to get my order wrong. Perhaps they'll get it right eventually.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Classic Donuts, Chicken Wrap, Soup

류다영

Latte taste

Atmosphere: 5

Food: 4

Service: 5

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