Tim Hortons
678 Dunsmuir St Unit 10, Vancouver
(604) 694-0865
Recent Reviews
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I recently visited this location and had an unpleasant experience with an employee named Rhea. Her tone was rude, and her behavior seemed discriminatory, which was very disappointing and unprofessional.
On the other hand, I want to highlight the exceptional service provided by Aniket. He is the only employee who treats everyone kindly and equally. His professionalism and welcoming attitude stood out and made the visit somewhat better.
I hope management addresses the concerning behavior I experienced and ensures all staff maintain a standard of respect and fairness toward customers.
Atmosphere: 1
Food: 1
Service: 1
I had a deeply disappointing experience at this Tim Hortons. It was by far the worst location I've visited. One of the employees, RHEA, was particularly rude and unprofessional. She consistently displays discriminatory behavior towards Indian customers, which is unacceptable. The owner should seriously review the rude staff and take action to address the negative attitudes. I won’t be returning, and I hope changes are made to ensure a more respectful environment for everyone.
Service: 1
They are always late even if you ask online at the app they don’t have ready and ALWAYS you need to wait for your orden.
And after all the order that they give me was wrong! Really it’s so hard? But no one care, no one do something and they don’t care the customer
Always late and no one cares…TERRIBLE SERVICE
Atmosphere: 1
Food: 1
Service: 1
Rude costumer service . Giving out wrong orders . And employee doesn’t know how to talk to costumers. .
Atmosphere: 1
Food: 1
Service: 1
Amazing service!! This Tim Hortons is the best! I get coffee here often and the staff are incredibly fast and friendly! 💕 Super convenient right before my work!
Atmosphere: 5
Service: 5
I come here most of the time to get a cup of coffee! #
Atmosphere: 5
Food: 5
Service: 5
Friendly service…
Atmosphere: 5
Food: 5
Service: 5
I would like the guy who makes the sandwiches in the morning to be faster, it takes him a long time to prepare the sandwiches.
Atmosphere: 2
Food: 2
Service: 2
Staaf is very rude . Doesn’t know a single word for customer service. Ho w to talk to customers.
I wish you had more worker like Aniket. He is the one and only one can make me London fog. Non of them can do and I spend alot of money on London fog and threw it out. Thank you.
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Atmosphere: 1
Food: 1
Service: 1
Quick service!
Atmosphere: 4
Food: 5
Service: 5
i usually buy coffee from here a daily customer to be exact. my experience has been great up till now but today the staff member was extremely rude nd the coffee doesnt taste right. My donut was all ruined becoz the chocolate dip stuck on the pack.
Ever since they hired the young kid on the food station my food takes A VERY LONG TIME it's like he's off in space somewhere.
I used to come here everyday ...I'm going to. A different location from now on as he has made me late for work too many times
Atmosphere: 3
Food: 3
Service: 3
Aniket from the team is doing great job. Thanks for the amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
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