Tim Hortons
$ • Coffee Shops, Donuts, Fast Food
Hours:
865 W Broadway, Vancouver
(604) 872-0348
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
The girls are very helpful
The staff is very friendly and always smiling
Best service
[Original]
Best service
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 10:30PM |
| Sunday | 5AM - 10:30PM |
Tim Hortons offers great coffee, but the donuts can be a bit stale. The restaurant's cleanliness is a concern, with dirty windows and floors. While the service is decent, some customers may encounter attitude from staff if they take a little extra time to order. However, there have been positive experiences reported, particularly with a friendly, efficient, and polite staff member who provided outstanding service, greeting customers with a warm smile and ensuring accurate orders.
The restaurant has a spacious layout with plenty of seats available, and service can be kind and professional during less busy times. Some food items, such as the flatbread, have received criticism for being undercooked and tasting like cardboard. Additionally, some products, such as the cheese and/or herb "sticks", may be stale or dry if not consumed within a few hours of purchase. The atmosphere has been noted as lacking at times, with some customers observing people down on their luck nearby and long lines during busy hours.
Customers have praised the Slow-Cooked Chicken Habanero Loaded Bowl with Cheese, describing it as "awesome and delicious" with the slow-cooked chicken being a "gem" when combined with rice, veggies, spices, and cheese. The quantity is said to be good for a single person, and it is recommended over the wrap as it is more fulfilling and tastier.
One customer had a particularly positive experience with a staff member, describing them as "really nice" and caring about customers' needs, with a friendly demeanor. Another customer, who is supporting all things Canadian, has generally been satisfied with the taste and value of the various items they have purchased, such as sandwiches, Timbits, coffee, and slushies, but has noted that the service needs to be faster, as it took about 20 minutes for their entire order to be prepared.