Tim Hortons
3451 Kingsway, Vancouver
(604) 438-1897
Recent Reviews
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This Tim Hortons’s staff is a joke. Absolutely disgusting attitude and service. Lacks manners and common sense. When I was ordering coffee and everything bagel with cream cheese , the indian girl at the front taking order didn't even ask or wait for us to scan our rewards card, and when we asked her to wait she said “ oh I already closed the till” without even apologizing or trying to resolve the issue. After, I found unexpected ingredients in the bagel with cream cheese, which I didn't notice until I had almost finished eating. When I brought it to the attention of another indian girl who gave me the bagel, I was met with a dismissive attitude and no attempt to resolve the issue. I asked her what is this on the bagel , she literally said “ I DONT KNOW” and kept talking ,rolling her eyes at me and laughing with her coworkers like this is something very normal. The lack of customer service and disregard for food quality were appalling. These two girls were very ignorant and acts as if they are at their grandma’s house.
Food: 1
Service: 1
Their coffee and tidbits are always good
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: 6 Assorted Donuts
Thank you to the Tim Hortons guest care team for replying to my review. Just go beyond a standard message and ask what was ok and what was wrong. The food is ok, usually they have all the offer available. Didn't give 4 stars to service because, even though staff is very diligent, it is kind of slow sometimes probably they need one more person there especially at rush hour. The worst thing is the cleanness of the store. It must be better. It is understandable that you have many people going in and out through the day, but come on, you can do it better, clean tables, and empty trash cans more regularly, swipe floors, etc. All that is a pending task. I went deeper with this review because I lived in the neighborhood, and I frequent visitor.
Atmosphere: 2
Food: 4
Service: 3
Love them farmers wraps and the hot chocolates
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese
Tim Hortons workers did not opened me Tim tonight even I was there 10 minutes earlier from their closing time 11 pm I told them many times but they denied me even did not came close to the door used hand signs from far 🙃, there were 2,3 girls.
I am leaving a 1 star review (would leave a zero) for this particular door dash thief that has now stolen my entire order TWICE NOW. BAN THIS FILTH!!!
Atmosphere: 5
Food: 5
Service: 5
Shame. The cashier was so rude I couldn't notice much else.
Atmosphere: 1
Food: 3
Service: 1
Canadian channel. Very good coffee and good food
Atmosphere: 3
Food: 4
Service: 4
It's a anytime go place in Canada. A very popular cheap coffee brand. I love their Iced capp, double-double, donuts, herb & garlic and fries.
Atmosphere: 4
Food: 4
Service: 3
Food and service was good but not a good place to sit and enjoy
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
I came here yesterday and i met a pretty girl named arpit. She was very sweet and smiling whole the time. If there are some chances to promote her please do it.
Atmosphere: 5
Food: 5
Service: 5
As soon as the early morning shift leaves, it becomes chaotic.
We need early morning crews to work double shift :)
Atmosphere: 5
Food: 5
Service: 4
Good fast-food restaurant to go for quick bite .
Atmosphere: 4
Food: 5
Service: 5
I don't understand how Tim Hortons can loose the washroom key. And how come they don't have a spare. If the customer can't even use the washroom where most of their items are liquid then what kind of establishment it is.
Atmosphere: 1
Food: 4
Service: 3
Walked in, never responded to, waited a minute and left. This is not a good experience.
Atmosphere: 1
Food: 1
Service: 1
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