Tim Hortons

I usually enjoy Tim Hortons, but my experience at this location was very disappointing. The staff were rude and unprofessional, and the service was very poor. I felt unwelcome as a customer, and my order was not handled properly. I hope management can improve training and customer service at this store, because right now it does not reflect the Tim Hortons standard.

Workers really this respect

Atmosphere: 1

Service: 1

Its good enough, I guess... never made me sick. But also, WHY do they give the option of soy milk... only to then say they dont have soy after you've been waiting.

Stop supporting companies that don't hire Canadians.

Atmosphere: 1

Food: 1

Service: 1

I know is alway busy here. My iced latte was poorly made. I don't blame the workers there. They should put more workers on. Just disappointed!

Atmosphere: 3

Food: 2

Service: 3

The ladies here in the morning are so friendly, proactive and have great attitude ✨🫶🏼

Food: 5

Service: 5

Closed 2h before

Great place for an early morning breakfast!

Atmosphere: 4

Food: 5

Service: 5

I gotten a pizza but that was bread and Tomato sauce.

Rude customer service by fiona i asked her to scan my rewards she is not responding i was waiting’ for her to scan my rewards

Service: 1

Very rude service not even know how to speak no cleaning food is not fresh the girl name fiona very rude and giving wrong orders
So disappointing service.

Atmosphere: 1

Food: 1

Service: 1

Had a great experience here and the staff were very friendly, my favourite daily spot!😄

Atmosphere: 5

Food: 5

Service: 5

I usually visit this location for my morning coffee almost every other day and have generally had a good experience. However, today was disappointing. I ordered a cold beverage and when it was delivered, I politely asked a crew member for a straw, but she seemed busy, which I completely understand.

What was frustrating was the interaction with another staff member standing at the mobile pickup area. I asked her for a straw, and instead of helping, she rudely told me to “ask someone else,” even though the straw box was right in front of her. It felt unnecessarily dismissive and unhelpful.

I then had to wait in a long line at the cashier just to get a straw. I hope this feedback helps improve the customer service experience at this location. A small gesture of kindness can go a long way.

Atmosphere: 4

Food: 4

Service: 1

Great experience staff is very nice and food is very nice and fresh definitely I will visit again on this location

Atmosphere: 5

Food: 5

Service: 5

I came here with my friend on july 9, Wednesday around 7:50 pm and the girl there was so rude. She don’t know how to talk with customers. She was shouting on us when we asked for our order. She was showing some unnecessary attitude. Also the oreo ice capp we asked for was way too sweet. I would say the worst experience and i will never visit there again.

Atmosphere: 1

Food: 1

Service: 1