Waves Coffee House - Howe

The staff turnover appears so high here, half the time the staff has no idea what I'm ordering (I just order off the main display, no mods or anything). I just left without buying anything today because even after pointing to the exact item I wanted on the display, the employee had no idea what I was talking about or what it was. I'll just go to a convenience store.

Atmosphere: 3

Food: 3

Service: 2

Used to go to this place only for the spirulina frapp. Today first time ever I was told we don’t make it, it’s not on the menu. Clearly if the drink was always available, the baristas (short hair blond hair lady) said that we can’t make it and rejected my drink. Terrible customer service

Disappointing Experience - Ambiance Over Substance

This wave cafe has a nice ambiance, creating a pleasant atmosphere. However, the coffee itself was a major letdown. The cinnamon and cardamom coffee was particularly unpleasant.
Furthermore, the self-service model, felt underwhelming considering the slightly higher prices what customers pay for.

I tried both hot and cold coffee, and neither met my expectations, cold was better though, hot was awful. Overall, it was not a good coffee cafe experience.

Atmosphere: 3

Food: 2

Service: 3

Bought their espresso beans and they turned out to be awful. They looked shiny, ground weirdly and had a terrible flavor. No fault on my part, I prepared it the way I always make my coffee.

Nice atmosphere and decoration. It’s quite large and a great place to work. Coffee is very good. However, I wish the barista would pay more attention to the customer. In particular, if you’re making a coffee to stay, then please put it in a ceramic cup!

Atmosphere: 5

Food: 4

Service: 3

One of the few places that serves iced chocolate. I really like croissandwich!

Atmosphere: 4

Food: 5

Service: 4

I just love the hot chocolate here at Waves and always crave for it on cold days☺️ Just a perfect warm cup

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Belgian Chocolate

Bitcoin machine! Nice looking, standard coffee shop. Business meeting room. Decent snack options.

Atmosphere: 3

Food: 3

Service: 3

I ordered a rooibos frap and they gave me a coffee mocha frap. I said it tasted like coffee and asked if she’d given me the wrong drink. The barista insisted it was rooibos and said it contained absolutely no coffee. I asked for confirmation multiple times, and she said it had no coffee in it. It really tasted like coffee, though, so I couldn’t drink it. I took it home to my husband, who confirmed it definitely had coffee in it.

Atmosphere: 3

Food: 1

Service: 1

They gave my girlfriend one extra shot of coffee.

Atmosphere: 5

Food: 5

Service: 5

very rude barista.

Atmosphere: 1

Food: 1

Service: 1

The barista was very, very rude. Did not want to give us our drinks in mugs because of a Meetup event and started arguing with us because of that. Afterwards a random person started playing the piano very loudly. Worst service in the city, awful attitude by the barista. Will never come back.

Atmosphere: 1

Food: 1

Service: 1

Waves Coffee House on Howe Street offers a cozy and inviting atmosphere, making it a great spot to relax or catch up with friends. The coffee is exceptional, and their wide selection of beverages ensures there's something for everyone. The staff is always friendly and attentive, adding to the overall enjoyable experience. Whether you're looking for a quick caffeine fix or a place to unwind, Waves Coffee House - Howe is definitely worth a visit.

Atmosphere: 4

Food: 4

Service: 3

Great glad white

Food: 5

Service: 5

The staff is not rude
An older woman with short hair... I asked her where to go to the bathroom and she screamed.
If you weren't so old, I would have punched you.

Atmosphere: 5

Food: 5

Service: 1