I would recommend this bakery to everyone as i been going to this since i moved here . The staff is really helpful. There was an Indian lady which helped me and she changed my references into reality along with modifying it last minute . Highly recommend . And manger/owner joanne is also very efficient. Very affordable
Atmosphere: 5
Food: 5
Service: 5
Sierra Highberg
Lovely little bakery that serves a variety of treats. Very popular and thus can get pretty busy, but staff are polite and professional and handle queues with speed and grace. This was our second time ordering cupcakes for pick up for our kid's birthday parties and both times the cupcakes were a hit with guests of all ages.
Highly recommend their cinnamon rolls as well!! :)
Atmosphere: 5
Food: 5
Service: 5
Joe
**Update - so the response, like all other responses with low ratings, is its the customers fault. Just read the responses… “sorry you didn’t like our version of cream cheese” “thank you for pointing out what we are” zero accountability. We literally threw away the rest of the cake even before I reached out to voice my concern.*** I don’t care what you post on here… that was NOT cream cheese icing, I know the difference.
I’m disappointed ☹️ to be honest. I ordered a Red Velvet Birthday Cake, I specifically asked if it was cream cheese icing and was advised that yes, it was… we got regular white icing which was extremely sweet and not what we asked for.
I’ve had Red Velvet cakes from a variety of bakery’s over the past 20 years or so and it’s pretty standard give or take slightly varying tastes.
Also, there was a custard in the middle which we also were not expecting and unfortunately the Birthday kid does not like custard so this birthday cake was a complete flop… very disappointing. The candle in the photo was not included…
I will say, the cake was decorated very beautifully and we were very happy with how it looked. The Red Velvet cake itself was delicious, everyone enjoyed that part.
I called to discuss and I got “we always use cream cheese icing for red velvet” implying I was not truthful or I don’t know what I’m talking about. Even when I picked up the cake the staff was not friendly and I felt like I was bothering them.
Furthermore; I called to voice the concerns expecting the business to perhaps make some small good will gesture to make good on the issue and all I got was “yeah, sorry about that, bye”. Had the business made good on the error I would have held back on my opinions with this review, as it can hurt businesses but when I wasn’t given the time of day and a yeah sorry with the attitude I’m busy and need to get off the phone… I won’t be back, I’ll drive to Kelowna for a cake if I have to.
Atmosphere: 1
Food: 1
Service: 1
Seth Ekins
Sooooo gooooooood you have to go here if you haven't been and get yourself some delicious treats!
Atmosphere: 5
Food: 5
Service: 5
Brody prosser
Great stuff
Atmosphere: 5
Food: 5
Service: 5
Jean Miller
Kid-friendliness: The children are the best.
Wheelchair accessibility: Easy access off the parking lot through the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Deserts, Muffins and Cookies, Vanilla Slice, Chocolate Vanilla Cake, Pumpkin Muffin, Carrot Cake, Cream Puff Turtle Brownie Macaroon Black Forest Cake, Cannoli, Gluten Free Cupcakes Red Velvet Cupcake and Cinnamon Bun with Frosting
Emily Holloway
All of the employees are very kind, the customer service is fantastic! I’m visiting from Alberta for my 21st birthday and was looking for cheesecake which was delicious, very glad I chose this bakery! Definitely recommend. :)
Atmosphere: 5
Food: 5
Service: 5
Erik Sonntag
My go-to bakery in town for all kinds of stuff. It's hard to walk out of this place with just the one or two things you went in for!
Atmosphere: 5
Food: 5
Service: 5
Danielle Cunningham
So delicious, very good selection of gluten less treats, affordable too, great friendly service, I will visit this bakery every time I’m in Vernon!
Dietary restrictions: Gluten less options are good
Atmosphere: 5
Food: 5
Service: 5
K Corbett
Always great tasting goodies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Deserts, Muffins and Cookies, Vanilla Slice, Chocolate Vanilla Cake, Pumpkin Muffin, Carrot Cake, Cream Puff Turtle Brownie Macaroon Black Forest Cake, Cannoli
By far, my favorite bakery in Vernon! Every treat I've tried has been delicious- my favorites being the mocha cannoli and their Florentine. I like that they also offer gluten-less treats! A must visit.
Atmosphere: 5
Food: 5
Service: 5
Wolfgang Wildcat
Had High Hopes Here Had Called In An Pre-order On Friday Because I Am Not From Here & Working In The Area Wanted To Bring These Treats Back To My Family. Since I Ship Out Monday & They Are Closed Sunday & Monday.... Comes Saturday I Go To Pay & Collect My Only To Be Told NOTHING was written down so my order was not taken! Very unprofessional in every sense of the matter. My children even went online to their website to choose what treats they wanted! Sadly would not recommend ordering from them as they every unprofessional in this matter and going in to pick out your order might be the better option then trying to be convenient and placing an order!
Atmosphere: 1
Food: 1
Service: 1
Richard Wang
Amazing bakery! Would give more stars if possible.
I would recommend this bakery to everyone as i been going to this since i moved here . The staff is really helpful. There was an Indian lady which helped me and she changed my references into reality along with modifying it last minute . Highly recommend . And manger/owner joanne is also very efficient. Very affordable
Atmosphere: 5
Food: 5
Service: 5
Lovely little bakery that serves a variety of treats. Very popular and thus can get pretty busy, but staff are polite and professional and handle queues with speed and grace. This was our second time ordering cupcakes for pick up for our kid's birthday parties and both times the cupcakes were a hit with guests of all ages.
Highly recommend their cinnamon rolls as well!! :)
Atmosphere: 5
Food: 5
Service: 5
**Update - so the response, like all other responses with low ratings, is its the customers fault. Just read the responses… “sorry you didn’t like our version of cream cheese” “thank you for pointing out what we are” zero accountability. We literally threw away the rest of the cake even before I reached out to voice my concern.*** I don’t care what you post on here… that was NOT cream cheese icing, I know the difference.
I’m disappointed ☹️ to be honest. I ordered a Red Velvet Birthday Cake, I specifically asked if it was cream cheese icing and was advised that yes, it was… we got regular white icing which was extremely sweet and not what we asked for.
I’ve had Red Velvet cakes from a variety of bakery’s over the past 20 years or so and it’s pretty standard give or take slightly varying tastes.
Also, there was a custard in the middle which we also were not expecting and unfortunately the Birthday kid does not like custard so this birthday cake was a complete flop… very disappointing. The candle in the photo was not included…
I will say, the cake was decorated very beautifully and we were very happy with how it looked. The Red Velvet cake itself was delicious, everyone enjoyed that part.
I called to discuss and I got “we always use cream cheese icing for red velvet” implying I was not truthful or I don’t know what I’m talking about. Even when I picked up the cake the staff was not friendly and I felt like I was bothering them.
Furthermore; I called to voice the concerns expecting the business to perhaps make some small good will gesture to make good on the issue and all I got was “yeah, sorry about that, bye”. Had the business made good on the error I would have held back on my opinions with this review, as it can hurt businesses but when I wasn’t given the time of day and a yeah sorry with the attitude I’m busy and need to get off the phone… I won’t be back, I’ll drive to Kelowna for a cake if I have to.
Atmosphere: 1
Food: 1
Service: 1
Sooooo gooooooood you have to go here if you haven't been and get yourself some delicious treats!
Atmosphere: 5
Food: 5
Service: 5
Great stuff
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: The children are the best.
Wheelchair accessibility: Easy access off the parking lot through the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Deserts, Muffins and Cookies, Vanilla Slice, Chocolate Vanilla Cake, Pumpkin Muffin, Carrot Cake, Cream Puff Turtle Brownie Macaroon Black Forest Cake, Cannoli, Gluten Free Cupcakes Red Velvet Cupcake and Cinnamon Bun with Frosting
All of the employees are very kind, the customer service is fantastic! I’m visiting from Alberta for my 21st birthday and was looking for cheesecake which was delicious, very glad I chose this bakery! Definitely recommend. :)
Atmosphere: 5
Food: 5
Service: 5
My go-to bakery in town for all kinds of stuff. It's hard to walk out of this place with just the one or two things you went in for!
Atmosphere: 5
Food: 5
Service: 5
So delicious, very good selection of gluten less treats, affordable too, great friendly service, I will visit this bakery every time I’m in Vernon!
Dietary restrictions: Gluten less options are good
Atmosphere: 5
Food: 5
Service: 5
Always great tasting goodies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Deserts, Muffins and Cookies, Vanilla Slice, Chocolate Vanilla Cake, Pumpkin Muffin, Carrot Cake, Cream Puff Turtle Brownie Macaroon Black Forest Cake, Cannoli
Restaurantji Recommends
They have the best vanilla slices ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Slice
By far, my favorite bakery in Vernon! Every treat I've tried has been delicious- my favorites being the mocha cannoli and their Florentine. I like that they also offer gluten-less treats! A must visit.
Atmosphere: 5
Food: 5
Service: 5
Had High Hopes Here Had Called In An Pre-order On Friday Because I Am Not From Here & Working In The Area Wanted To Bring These Treats Back To My Family. Since I Ship Out Monday & They Are Closed Sunday & Monday.... Comes Saturday I Go To Pay & Collect My Only To Be Told NOTHING was written down so my order was not taken! Very unprofessional in every sense of the matter. My children even went online to their website to choose what treats they wanted! Sadly would not recommend ordering from them as they every unprofessional in this matter and going in to pick out your order might be the better option then trying to be convenient and placing an order!
Atmosphere: 1
Food: 1
Service: 1
Amazing bakery! Would give more stars if possible.
Atmosphere: 5
Food: 5
Service: 5
I ordered cupcakes and cheesecake which are good.
Atmosphere: 5
Food: 5
Service: 5
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