A&W Canada

Food Court, 1644 Hillside Ave, Victoria
(250) 595-5354

Recent Reviews

Alex Tang

Fast and good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast, Mama Burger Combo, Teen Burger Combo with Onion Rings

Kane Miller

I got the spicy pickle burger and it was pretty good. This store is as good as any other a&w I've been to. The employees seem well trained and happy which is a plus. But it is an a&w and fast food isn't 5star worthy.Parking: It's a mall location and the mall has a lot of parking.

Atmosphere: 3

Food: 4

Service: 5

Amanjot Singh

Hot food and good

Atmosphere: 5

Food: 5

Service: 5

Hiba Elarid

Ordered the chicken cruncher sandwich and it was amazing (very filling though). Long line up but moved quickly. The two girls were amazing and fast. Happy holidays!

Atmosphere: 5

Food: 5

Service: 5

Carmi Fernandez

Superb service! Manager and staff very friendly and accomodating.

Atmosphere: 5

Food: 5

Service: 5

Jack W.

=== 1. VERDICT/VALUE This review is based solely on the kid's meal for my little one. McDonald's would be of better value, but this is OK if you're in the area / in a pinch! === 2. FOOD Kid's Strip Combo - $7.92 as spec'd: The pricing is a little deceiving, as what is on the menu board is not what you pay - it changes depending on what you order option-wise: - Burger, cheeseburger, or two chicken strips. - Small fries or apple slices. (it's $4.50 for the fries alone, gulp!) - Choice of juice, milk, or chocolate milk. - Mini MadeGood chocolate chip granola bar. No toy or book, and so this might be for little ones (4 and under), or children with smaller appetites. === 3. SERVICE It's the food court in the mall, and the service met expectations. I get it - post-pandemic it's tough to find help in a food court joint, so I expected and saw the two young staff members chatting with each other more than serving us. The food came out in a reasonable amount of time. === 4. ENVIRONMENT It's the Hillside Centre food court - so it's bright, airy, open, and you can bring everyone here! Wheelchairs and baby strollers will have no issues, and you should be able to get a spot to park in the spacious mall parking lot.

Jainish Trivedi

I ordered my chubby chicken meal with onion rings(extra seasoning) and apple juice. First of all, I got a beef burger instead of a chicken burger and I WAS ALMOST ABOUT TO BREAK MY RELIGION. My religion does not allow me to eat beef, thank god I spotted the beef without taking any bites. Secondly, the onion rings with extra seasoning, the seasoning was so extra that it was not eatable at all. The rings were so dark with so much seasoning and it was so so so salty. Literally had to throw them out. Very disappointed

Atmosphere: 1

Food: 1

Service: 1

Shaun Walton

Wonderful service from Alicia, an asset to your business. Also, hats off to the cooks...delicious

Ruby Goraya

I went to A&W yesterday around 10:15 am for lunch. Before I go there, I made a call to A&W and asked if its still breakfast time or I can order lunch too and the guy over the phone told me yes you can come and ask for it. When I asked the cashier that I want to order few lunch items and she told me they have to prepare lunch from scratch because its their breakfast time or do you want to wait 8-10 minutes.So I replied, “Alright I will wait for 10 minutes.” And she again repeated the same question in a very ignorant way and making faces on me and I replied again politely ok I will wait and she again said but we have to prepare it from scratch and I said ok and she continued to repeat the same question again and again while making the hated face towards me. And then I left after saying, “ Its ok I will leave”.I mean I have made a call before hand asking for lunch , you could easily say no to me.I didn’t understand yet and I am not person to make a bad review because I understand everyone’s situation. But I’m not sure if that was racism or what.I suggest if you are not willing work why you are at restaurant then, go home and chill. There are a lot more people who are willing to work and will sure give best towards customer service.Its bugging me and traumatizing me and A&W is one of my favourite place to eat.Why would she do that…!!!

Be MyFood Memories

❤️It is definitely the best taste I have eaten recently???? ???? Especially onion rings⭕️Fried powder ????? is thin and crisp, the rings are distinct and will not fall off the powder, the onion is thick and will not disappear strangely??????? looks good ???? is normal, not like ? remember to change to mini ???? I prefer chicken breast 100% meaty meat, I don’t know how to pretend to be chicken???????? ??????✅3 ?????-??? ???? ???????? ? ???????, ????? ???ℎ ?? ?????, ????ℎ??, ??????? & ???? ?????✅????ℎ?? ??????? ?????? ???? ?????ℎ???? ?ℎ????? ??????✅100% ?ℎ????? ???????ℎ? ?ℎ? ???ℎ??? ??? ?? ?? ??????????? ?ℎ??? ?ℎ???, ?ℎ??? ????? ??? ??????✅?????? ???ℎ ???? & ????? ???????✅????ℎ?? ??????? ?????? ???? ?????????? ?ℎ???-??? ?????✅?ℎ???-???✅???? ?????????? ???????? 100% ????? ????? ?????? ?????? ?????? ????? ?????✅ℎ?????????? ??-?????✅???? ???? ????ℎ ??????

Atmosphere: 4

Food: 5

Service: 5

Wayne Mar

The staff at Hillside Mall A&W from the front end to the back of the kitchen are fantastic ! They always friendly towards me and makes sure I have a good experience in the service they provide,especially Al Li She always have a friendly smile and makes sure I'm happy with my order. She is a great asset to your company. Thank you ?Vegetarian options: How about Beyond Chicken Burger.

Manmeet Kaur

I have eaten at other A&W restaurants, but this is the BEST. It is my pleasure to express my appreciation to the restaurant and customer service representatives for providing excellent service to its customers. Moreover, the food is very tasty. ❤️

Sarah-Anne Lake

Love their Teen Burgers and Onion Rings. They are delicious.

Gurleen Kaur

Today i ordered a burger and fries and while i was eating i saw a blond hair in it. This is ridiculous! Who gave them food license. Never gonna go there.

Jack Piso

Got the new Louisiana chicken burger and the first bite had white curly hairs in it.. I felt terrible bringing it back to complain but I basically had no other choice and I really regret not getting my refund because the second one I got was awful. A&w is my go to fast food but this will definitely be the last time I come to a&w. I feel like a karen writting this review but that was a brutal experience. So brutal I just spent the last 4 minutes writing this. I really do hope the management sees this, I didn't wanna make a fuss in the mall but I am honestly disgusted by this so here's my review. 0/5 stars

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