my #1 FAVOURITE server is Chris A. He’s super super duper nice and so so so beautiful. I wrote this message because he so so cool. From the moment I stepped up to the counter, Chris’s energy was infectious. It wasn’t just about taking an order; it was about genuine connection. He managed to balance lightning-fast efficiency with a level of kindness and attention to detail that you usually only find at five-star establishments. He anticipated my needs before I even asked, ensuring every part of the meal was perfect and served with a sincere smile. Chris doesn’t just work at A&W—he elevates the entire brand. He is a rare talent who clearly takes immense pride in his work, turning a quick meal into the highlight of my day. If there is an award for excellence in service, Chris A. deserves it. A&W is incredibly lucky to have him on the front lines!
Atmosphere: 5
Food: 5
Service: 5
Kathy Beale
Great food, fast service friendly staff
Atmosphere: 5
Food: 5
Service: 5
Basic West Cafe
Great service at A&W! Rafael was very kind, efficient, and welcoming. Really appreciated the experience.
Atmosphere: 5
Food: 5
Service: 5
Jordyn Maher
It's good!
Atmosphere: 4
Food: 4
Service: 4
Leeanne Guthrie
One of our go to places, staff is very kind. It would be great if they had the jukebox back to bring up our atmosphere rating
Atmosphere: 2
Food: 5
Service: 5
Erin
One of the best A&W’s and possibly one of the best fast food places you’ll ever go to in Victoria. The staff is always so kind, and always make sure orders are accurate. Every time that I’ve come here, the food has been hot and the service has been phenomenal. Thank you guys for all your hard work and amazing service!
Atmosphere: 5
Food: 5
Service: 5
Paige Haire
We come through the drive through regularly. They’re always so wonderful, fast, accurate. The staff are always so friendly, make really pleasant conversation and keep me coming back! For sure the best A&W on the lower island, possibly the best fast food place on the island! I’ve never had a bad experience with this location. Thanks for all the hard work guys, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Rex T Rex
Every time I go to this drive through it has been the same older woman working the drive through. Consistently every-time I see her she is friendly and fast. I know it can become tough working these jobs, I’m impressed by her positive energy and friendly demeanour every time I see her.
Service: 5
Suzanne B
I ordered my meal and the cashier wasn't listening properly. She gave me fries when I asked for onion rings. The kitchen got confused and I was served onion rings rings that were cold and chewy. They tasted like they were cooked hours ago. They didn't seem to care about good customer service.
We like the overall experience in this restaurant. Great thanks to rishabh manager who served us on our table and offer free coffee which we all appreciated.
Atmosphere: 5
Food: 5
Service: 5
sahil gulati
Good service
hemish patel
A&W never disappoints. The burgers are always fresh and juicy, made with real ingredients you can actually taste. The onion rings are crispy and flavorful, and the root beer is hands down the best—especially when it’s served in a frosty mug. Service is usually quick and friendly, and the restaurant feels clean and welcoming. A great spot for a classic, satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Mukul Vasu
I really like the hospitality there, and quality of food
Atmosphere: 5
Food: 5
Service: 5
TWINKLE TWINKLE
“I had a great experience at A&W! The food was fresh, hot, and full of flavour especially the burgers, which tasted just like they were made to order. The staff were friendly, the service was quick, and the restaurant was clean and well-organized. Overall, a reliable spot for tasty meal. Highly recommend!
my #1 FAVOURITE server is Chris A. He’s super super duper nice and so so so beautiful.
I wrote this message because he so so cool.
From the moment I stepped up to the counter, Chris’s energy was infectious. It wasn’t just about taking an order; it was about genuine connection. He managed to balance lightning-fast efficiency with a level of kindness and attention to detail that you usually only find at five-star establishments. He anticipated my needs before I even asked, ensuring every part of the meal was perfect and served with a sincere smile.
Chris doesn’t just work at A&W—he elevates the entire brand. He is a rare talent who clearly takes immense pride in his work, turning a quick meal into the highlight of my day. If there is an award for excellence in service, Chris A. deserves it. A&W is incredibly lucky to have him on the front lines!
Atmosphere: 5
Food: 5
Service: 5
Great food, fast service friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great service at A&W! Rafael was very kind, efficient, and welcoming. Really appreciated the experience.
Atmosphere: 5
Food: 5
Service: 5
It's good!
Atmosphere: 4
Food: 4
Service: 4
One of our go to places, staff is very kind. It would be great if they had the jukebox back to bring up our atmosphere rating
Atmosphere: 2
Food: 5
Service: 5
One of the best A&W’s and possibly one of the best fast food places you’ll ever go to in Victoria. The staff is always so kind, and always make sure orders are accurate. Every time that I’ve come here, the food has been hot and the service has been phenomenal. Thank you guys for all your hard work and amazing service!
Atmosphere: 5
Food: 5
Service: 5
We come through the drive through regularly. They’re always so wonderful, fast, accurate. The staff are always so friendly, make really pleasant conversation and keep me coming back! For sure the best A&W on the lower island, possibly the best fast food place on the island! I’ve never had a bad experience with this location. Thanks for all the hard work guys, keep it up!
Atmosphere: 5
Food: 5
Service: 5
Every time I go to this drive through it has been the same older woman working the drive through. Consistently every-time I see her she is friendly and fast. I know it can become tough working these jobs, I’m impressed by her positive energy and friendly demeanour every time I see her.
Service: 5
I ordered my meal and the cashier wasn't listening properly. She gave me fries when I asked for onion rings. The kitchen got confused and I was served onion rings rings that were cold and chewy. They tasted like they were cooked hours ago. They didn't seem to care about good customer service.
Atmosphere: 2
Food: 1
Service: 1
Really clean and great employees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We like the overall experience in this restaurant. Great thanks to rishabh manager who served us on our table and offer free coffee which we all appreciated.
Atmosphere: 5
Food: 5
Service: 5
Good service
A&W never disappoints. The burgers are always fresh and juicy, made with real ingredients you can actually taste. The onion rings are crispy and flavorful, and the root beer is hands down the best—especially when it’s served in a frosty mug. Service is usually quick and friendly, and the restaurant feels clean and welcoming. A great spot for a classic, satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
I really like the hospitality there, and quality of food
Atmosphere: 5
Food: 5
Service: 5
“I had a great experience at A&W! The food was fresh, hot, and full of flavour especially the burgers, which tasted just like they were made to order. The staff were friendly, the service was quick, and the restaurant was clean and well-organized. Overall, a reliable spot for tasty meal. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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