barBURRITO
1903 Sooke Rd unit 100, Victoria
(250) 590-4473
Recent Reviews
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Great customer service and food
Your employees turn down paying customers 15 mins before closing. Chipotle never has customer service like this.
Atmosphere: 1
Food: 3
Service: 1
This was hands down the worst experience I’ve had here. I ordered a bowl with spicy chicken — the guy nodded and started making it, then casually dumped in plain grilled chicken. When I stopped him and asked, “Is this spicy chicken?” he finally admitted, “We’re out of spicy, I’ll just make this spicy.” Seriously? At least have the courtesy to tell me before throwing in the wrong thing. If I hadn’t questioned it, I’d never even know.
Then came the sauces. I asked for one, then another, and as I was about to ask for a third, he slammed the box shut and said, “We only put two sauces.” Funny, because I’ve been here plenty of times before and never once had that issue.
So in one visit: wrong protein, no communication, and suddenly new “rules” about sauces that don’t match what I’ve experienced before. Completely inconsistent, rude, and disappointing. Won’t be coming back after this.
Atmosphere: 1
Food: 2
Service: 1
Very good experience. There is 2 staff here jordan and harjinder . Both are best . They have best way off talking and taking order .
Atmosphere: 5
Food: 5
Service: 5
The rice was too cold and the man who served me was too rude and gave me the burrito so flat I couldn't eat it and there is a lack of hygiene by the staff when they are serving they wipe their noses
Food: 2
Don't bother ordering in advance cause they won't start your order til you get there. 👌
Service: 1
Prices are great, food is delicious and staff is kind!
Atmosphere: 5
Food: 5
Service: 5
The food is amazing plus the staff is super fun and friendly, shout out to Jordan and harjinder keep up the amazing work guys 💯💯👍
Atmosphere: 5
Food: 5
Service: 5
Disappointing Experience
Visited during a promotional day and it was a mess. Only two staff were working, and both kept disappearing into the back while the front line kept growing. It was clear they were prioritizing SkipTheDishes orders over the people actually standing there waiting. Service was painfully slow, and it felt like in-person customers were an afterthought. Poor planning and lack of urgency ruined what should’ve been a good experience.
Atmosphere: 2
Food: 3
Service: 1
Staff was so friendly and the food was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing service and the food was really good
pls never get rid of the twisted shrimp.. its my lifeblood. Also try the lime crema. staff are really friendly, and the prices are fair for the quality.
Had a great experience, staff are very friendly and service is super!!!
Great as usual, and Jordan went above and beyond to help me out when they were out of what I wanted. Top notch!
go there or order there... when you have.. atleast half hour of waiting time ..
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