Came here with my partner for my birthday. The food is so good. The service is so chill and I love this place. We come all the time. We love it here
Came back today for lunch Blue served us and she is the best !!!
Atmosphere: 5
Food: 5
Service: 5
Mitchell Lucas
I had high hopes for our outing last night, especially after reserving a specific table to enjoy the hockey game. We even followed up on our way there, confirming that the table was still on hold for us. Imagine our frustration when we arrived only to be told that the table was not available! The host informed us it was a first come, first served situation, which contradicted our prior assurance.
When we decided to leave, I went back to ask for the manager's card, hoping for at least some acknowledgment of our disappointment, but the manager’s lack of customer service skills only added insult to injury. This experience left us feeling undervalued and frustrated. I can't recommend this place if you're looking for reliable service or a decent experience. Save your time and go elsewhere!
Service: 1
Sarah N.
Cactus club is great for celiacs. They have a dedicated fryer. Staff are generally nice about allergies, I’ve only had one server who wasn’t kind. Otherwise I’ve been lots- it’s my go to restaurant living with celiac disease. Thanks for making eating out possible!
Dietary restrictions: Gluten free bread
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cajun Chicken Sandwich
Jesse Kenny
They went out of their way to make my bestfriend feel special on her birthday. They wrote happy birthday in cocoa powder.
Atmosphere: 5
Food: 5
Service: 5
Walt Ceolin
Went other night and ordered a calamari with my meal. Found not one but two long hairs in it Obviously left it ! Did not complain Whats the point Maybe this will teach them Something !!!
Atmosphere: 3
Food: 1
Service: 3
Christian Gregory
Chicken sliders to start were great . Main the teriyaki chicken bowl always so dam good . Dessert the chocolate cake UNREAL. LOVE Cactus always perfect.
Good service. Good food. Cactus is a good B.C. owned chain. Solid restaurant.
Kid-friendliness: Kids welcome here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Sandwich, The Med Bowl
Mira L
Terrible experience. The staff ignored us upon arrival, making it awkward and unwelcoming. Our server took 30 minutes to take our order and prioritized other tables while we had to chase her down for basic things like placing our order and getting the check. She was too busy mingling with other staff and other tables it seemed. Service felt biased, as we are a minority group and were treated as an afterthought. If you are not Caucasian and middle-aged, be prepared to receive subpar treatment at this establishment. The automatic 18% tip option was laughable considering the poor service. This place needs to train its staff on professionalism and inclusivity. Would not recommend.
We had a really terrible experience. It was incredibly hot in the space. Micayla our server wasn't very attentive not that we minded much but she had a ton of attitude and didn't care to even serve us a glass a water. All she cared for was a tip!
Atmosphere: 2
Food: 2
Service: 1
Ademuwagun Oladipupo
Loved it! I will be coming back to spend more time with you guys
Atmosphere: 5
Service: 5
Jane Scott
Yummy poke bowl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Ravioli, Salad
Walter Trevor Eldridge
When they're very busy understaffed hard to get good service
Hunter Chicken and Bellini's highly recommend
Atmosphere: 5
Food: 5
Service: 5
Great restaurant for casual date night.
Atmosphere: 3
Food: 5
Service: 4
Came here with my partner for my birthday. The food is so good. The service is so chill and I love this place. We come all the time. We love it here
Came back today for lunch Blue served us and she is the best !!!
Atmosphere: 5
Food: 5
Service: 5
I had high hopes for our outing last night, especially after reserving a specific table to enjoy the hockey game. We even followed up on our way there, confirming that the table was still on hold for us. Imagine our frustration when we arrived only to be told that the table was not available! The host informed us it was a first come, first served situation, which contradicted our prior assurance.
When we decided to leave, I went back to ask for the manager's card, hoping for at least some acknowledgment of our disappointment, but the manager’s lack of customer service skills only added insult to injury. This experience left us feeling undervalued and frustrated. I can't recommend this place if you're looking for reliable service or a decent experience. Save your time and go elsewhere!
Service: 1
Cactus club is great for celiacs. They have a dedicated fryer. Staff are generally nice about allergies, I’ve only had one server who wasn’t kind. Otherwise I’ve been lots- it’s my go to restaurant living with celiac disease. Thanks for making eating out possible!
Dietary restrictions: Gluten free bread
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cajun Chicken Sandwich
They went out of their way to make my bestfriend feel special on her birthday. They wrote happy birthday in cocoa powder.
Atmosphere: 5
Food: 5
Service: 5
Went other night and ordered a calamari with my meal.
Found not one but two long hairs in it
Obviously left it ! Did not complain
Whats the point
Maybe this will teach them
Something !!!
Atmosphere: 3
Food: 1
Service: 3
Chicken sliders to start were great . Main the teriyaki chicken bowl always so dam good . Dessert the chocolate cake UNREAL. LOVE Cactus always perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Sandwich, Chocolate Lava Cake, Chicken Sliders
Good service. Good food. Cactus is a good B.C. owned chain. Solid restaurant.
Kid-friendliness: Kids welcome here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Chicken Sandwich, The Med Bowl
Terrible experience. The staff ignored us upon arrival, making it awkward and unwelcoming. Our server took 30 minutes to take our order and prioritized other tables while we had to chase her down for basic things like placing our order and getting the check. She was too busy mingling with other staff and other tables it seemed. Service felt biased, as we are a minority group and were treated as an afterthought. If you are not Caucasian and middle-aged, be prepared to receive subpar treatment at this establishment. The automatic 18% tip option was laughable considering the poor service. This place needs to train its staff on professionalism and inclusivity. Would not recommend.
Restaurantji Recommends
We had a really terrible experience. It was incredibly hot in the space. Micayla our server wasn't very attentive not that we minded much but she had a ton of attitude and didn't care to even serve us a glass a water. All she cared for was a tip!
Atmosphere: 2
Food: 2
Service: 1
Loved it! I will be coming back to spend more time with you guys
Atmosphere: 5
Service: 5
Yummy poke bowl
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Ravioli, Salad
When they're very busy understaffed hard to get good service
Atmosphere: 4
Food: 3
Service: 3
Every cactus is good except the delta location
Atmosphere: 5
Food: 4
Service: 5
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