Very convenient if you stay at the hotel and eat here. Good atmosphere, brunch pretty good. Excellent service!
Atmosphere: 5
Food: 4
Service: 5
Michael Pletan
Great food, excellent service. Definitely will patronize again.
Atmosphere: 5
Food: 5
Service: 5
Bhagpreet Kaur
Extremely disappointed with the service at Fire + Water — and this isn’t the first time.
I called today to place a takeout order, and the person who answered didn’t greet me or speak politely. They simply said they’d put me on hold or call me back when free. It’s been over an hour now, and I haven’t heard anything back. No follow-up, no courtesy.
This is the second time I’ve had a poor experience. The first was when I walked in the morning around 10:30 fee days back just for dessert. I understand desserts start at 11 AM, but the way I was told was rude and dismissive. Even after I mentioned I came only for dessert, there was no apology or effort to help.
Very disappointing that a restaurant of this caliber has such poor customer service. I hope management takes this seriously and improves how they treat their customers.
Atmosphere: 3
Food: 4
Service: 1
Charlene Hudson
Celebrated my birthday here last night and not only was the food fantastic but the service was top notch. Don't sleep on the calamari, I'll be craving it for the rest of my life now!
Atmosphere: 5
Food: 5
Service: 5
David
Pretty good ambiance, and overall close proximity to our conference at the Victoria Convention Centre.
David Barba
Great custom drinks on the menu. Thank you mixologist Irene!
Atmosphere: 5
Food: 5
Service: 5
Marty
Wonderful experience at Fire + Water. Very professional staff, and the food service was quick and excellent. Recommend highly.
Mark
We were hoping to be served a great salmon dish, given the BC location, however it was very dry. The chicken in the chicken & avocado burger was also overcooked. The onion soup was nice. But a disappointing experience overall.
Taid Rasti
Stopped by for a quick breakfast, and our server Brynn was outstanding. Not only was she super attentive, she was hilarious and her vibe made the breakfast that much more enjoyable.
Tamara
We really enjoyed the unique drinks, the delicious West Coast inspired food and the atmosphere! We will definitely come back again!
Atmosphere was nice. Food was alright. Service was a little lacking for the prices. Server wasn't overly attentive. Both my wife's wine glass and the next table overs was covered in dishwasher streaks. Yet the bar staff spent the entire time talking about growing their hair out and chatting in the corner when they could have been cleaning glasses and the bar. Not sure it is worth a return visit.
AJ M
We were looking for a contemporary restaurant that served seafood dishes that matched our tastes. We chose Fire + Water because of the dishes offered. We were so happy about this choice as our food was so good and fulfilled our cravings for fresh seafood since we are from the Prairies. For our appetizer we ordered calamari which was on happy hour special. They were not oily and did not have too much breading. My boyfriend ordered the salmon and scallops which was delicious and cooked perfectly. I ordered the Fire and Water seafood salad and it had prawns, candied salmon and smoked salmon. It was a huge portion of salad with lots of protein. I will dream of that salad forever. 😍 Our server was super nice and the food came out quickly. Next time we are visiting Victoria, we would totally come again.
Mahru Kiaei
I absolutely love this restaurant and highly recommend it to everyone! The atmosphere, the food, and the staff are all amazing, definitely a 10/10. I’ve been to this restaurant twice, with my second visit being on Valentine’s Day. The waitress was an absolute sweetheart who made the night even more special. I had their lasagna from the Valentine’s menu, and it was the best lasagna I’ve ever had in my entire life. Can’t wait to come back again!
habfanb4 biigbaldbakerboy
So, my family and I went to Fire and Water. For the Dine around event in Victoria. And it was our Wedding anniversary as well. The food, Travis our server, the ambience was wonderful. I had the crab cake as a starter, then Osso Bucco, finishing off with apple cake. Sooooooo good. Everything was wonderful. My wife, had the salmon, My son's had a great time. Travis was friendly and fun. And help selecting our dishes with some great advice. Overall a superb experience.
If only all dining experiences could be like that.
Will definitely go back again.
Terie
We went for the first time last night to experience the dine around menu. It was to die for! We had the potato veloute, the osso bucco and both desserts. The osso bucco was the BEST we have ever had! Fall off the bone, rich , delicious and the accompaniments (carrots sweet potato and red cabbage) were cooked to perfection. The soup was a creamy explosion of flavour and the white chocolate glazed cheesecake took it all over the top. 10 out of 10!
Very convenient if you stay at the hotel and eat here. Good atmosphere, brunch pretty good. Excellent service!
Atmosphere: 5
Food: 4
Service: 5
Great food, excellent service. Definitely will patronize again.
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed with the service at Fire + Water — and this isn’t the first time.
I called today to place a takeout order, and the person who answered didn’t greet me or speak politely. They simply said they’d put me on hold or call me back when free. It’s been over an hour now, and I haven’t heard anything back. No follow-up, no courtesy.
This is the second time I’ve had a poor experience. The first was when I walked in the morning around 10:30 fee days back just for dessert. I understand desserts start at 11 AM, but the way I was told was rude and dismissive. Even after I mentioned I came only for dessert, there was no apology or effort to help.
Very disappointing that a restaurant of this caliber has such poor customer service. I hope management takes this seriously and improves how they treat their customers.
Atmosphere: 3
Food: 4
Service: 1
Celebrated my birthday here last night and not only was the food fantastic but the service was top notch. Don't sleep on the calamari, I'll be craving it for the rest of my life now!
Atmosphere: 5
Food: 5
Service: 5
Pretty good ambiance, and overall close proximity to our conference at the Victoria Convention Centre.
Great custom drinks on the menu. Thank you mixologist Irene!
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience at Fire + Water. Very professional staff, and the food service was quick and excellent. Recommend highly.
We were hoping to be served a great salmon dish, given the BC location, however it was very dry. The chicken in the chicken & avocado burger was also overcooked. The onion soup was nice. But a disappointing experience overall.
Stopped by for a quick breakfast, and our server Brynn was outstanding. Not only was she super attentive, she was hilarious and her vibe made the breakfast that much more enjoyable.
We really enjoyed the unique drinks, the delicious West Coast inspired food and the atmosphere! We will definitely come back again!
Restaurantji Recommends
Atmosphere was nice. Food was alright. Service was a little lacking for the prices. Server wasn't overly attentive. Both my wife's wine glass and the next table overs was covered in dishwasher streaks. Yet the bar staff spent the entire time talking about growing their hair out and chatting in the corner when they could have been cleaning glasses and the bar. Not sure it is worth a return visit.
We were looking for a contemporary restaurant that served seafood dishes that matched our tastes. We chose Fire + Water because of the dishes offered. We were so happy about this choice as our food was so good and fulfilled our cravings for fresh seafood since we are from the Prairies. For our appetizer we ordered calamari which was on happy hour special. They were not oily and did not have too much breading. My boyfriend ordered the salmon and scallops which was delicious and cooked perfectly. I ordered the Fire and Water seafood salad and it had prawns, candied salmon and smoked salmon. It was a huge portion of salad with lots of protein. I will dream of that salad forever. 😍 Our server was super nice and the food came out quickly. Next time we are visiting Victoria, we would totally come again.
I absolutely love this restaurant and highly recommend it to everyone! The atmosphere, the food, and the staff are all amazing, definitely a 10/10. I’ve been to this restaurant twice, with my second visit being on Valentine’s Day. The waitress was an absolute sweetheart who made the night even more special. I had their lasagna from the Valentine’s menu, and it was the best lasagna I’ve ever had in my entire life. Can’t wait to come back again!
So, my family and I went to Fire and Water. For the Dine around event in Victoria. And it was our Wedding anniversary as well. The food, Travis our server, the ambience was wonderful. I had the crab cake as a starter, then Osso Bucco, finishing off with apple cake. Sooooooo good. Everything was wonderful. My wife, had the salmon, My son's had a great time. Travis was friendly and fun. And help selecting our dishes with some great advice. Overall a superb experience.
If only all dining experiences could be like that.
Will definitely go back again.
We went for the first time last night to experience the dine around menu. It was to die for! We had the potato veloute, the osso bucco and both desserts. The osso bucco was the BEST we have ever had! Fall off the bone, rich , delicious and the accompaniments (carrots sweet potato and red cabbage) were cooked to perfection. The soup was a creamy explosion of flavour and the white chocolate glazed cheesecake took it all over the top. 10 out of 10!
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