Good pizza, problem is this location likes to randomly close early with no given reason...was told yesterday after being repeatedly hung up on that they close at 7:40 to leave for 8pm when the hours clearly state they are open until 9pm.They need to fix their staffing or update their hours, at this point it's making me consider other establishments.
alex I
Joey - you got my kids hooked on your pizza. They don’t get cavities with pizza, its a
Atmosphere: 5
Food: 5
Service: 5
alex Istrate
Joey - you got my kids hooked on your pizza. They don’t get cavities with pizza, its a
Atmosphere: 5
Food: 5
Service: 5
Aaron Ballantyne (Scrooge)
Very good pizza. Wish dominos was as
Atmosphere: 3
Food: 4
Service: 4
Potvin Natasha
Nice taste. Good place for take
Food: 4
Service: 4
Michael McGrath (cougaremj)
Hothouse Pizza is a Vancouver Island staple of high quality pizza. Its on par with Ali Baba and Keating Pizza.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Box of Pizza
Monica W
Thank you for a great piece of pizza!
Atmosphere: 5
Food: 5
Service: 5
Thomas Mosig
Love any bbq chicken pizzas. Reasonable and filling.
Atmosphere: 5
Food: 5
Service: 5
Fred Flores
By the slice or order S M L whole. Real ingredients and I love the crust. TO GO / small counter.
Atmosphere: 2
Food: 4
Service: 4
SN8DAWG
Skinny man with the wicked tunes, slangin' slices in the Westside - aight.
Ordered pizza for myself and my son he is 2.5 years of age.My toddler has aggressive dairy allergies. I stated over the phone that his needed to be 100% dairy free I stressed this several times. The person on the phone confidently assured me there would be no dairy products on his pizza.Now I know there is milk powder in the regular dough, I was told by a staff member in previous months the whole wheat was 100% dairy free so naturally I ordered this dough with vegan daiya cheese not the soya cheese that has milk proteins. The order taker quickly took the order almost blowing over my concerns on my order. So when I picked up I asked again to make sure, apologized for my persistence and told them if my son ingests dairy or any type of dairy product, he will violently vomit and have diarrhea for two days. The two gentleman said no worries there is no dairy in this pizza. Feed it to my son and two hours later he is throwing up the pizza and has diarrhea everywhere. Now either there was cross-contamination or my order was disregarded. Either way. My toddler has been affected by this and I’m less than impressed. I will be calling in the morning and hoping there’ll be a resolution. This will be my last time, ordering with hot House, as this is now the third time in a row I’ve had issues with their pizzas and issues with their staff not listening to my orders. I hope you guys can improve your quality of customer service and taking the time to take note of what your clients are ordering so there’s less incidents like this happening.
Atmosphere: 1
Food: 1
Service: 1
Adam Vase
Placed a large order for work, put the order in early in the day. Received a call back to confirm the order. It was ready at the time I requested, great job!!!!!
Atmosphere: 5
Food: 5
Service: 5
Wesley Allen
Today I ordered pizza delivery for my staff. When the pizza arrived the delivery driver never even came to the door he called and said the pizza is here. When I went down to get it the pizza was sitting in the dirt and the driver was standing by his car with a dirty old skip the dishes bag pointing at the pizza. He never even said a word to me. It was very unsanitary and unprofessional. Will not order there again.
Food: 4
Service: 1
C M.
So gross! What's happened? At some point after the pandemic the quality of this pizza has gone downhill. The crust is dried out, pretty much inedible, and there are barely any toppings. The one star goes to the friendly staff.
Chantelle Costa
Ordered a pizza and requested regular crust for the pizza. Got thin crust and then they refused to refund or send a new pizza. Got stuck paying for a pizza we didn't even want. Never ordering from them again.
Good pizza, problem is this location likes to randomly close early with no given reason...was told yesterday after being repeatedly hung up on that they close at 7:40 to leave for 8pm when the hours clearly state they are open until 9pm.They need to fix their staffing or update their hours, at this point it's making me consider other establishments.
Joey - you got my kids hooked on your pizza. They don’t get cavities with pizza, its a
Atmosphere: 5
Food: 5
Service: 5
Joey - you got my kids hooked on your pizza. They don’t get cavities with pizza, its a
Atmosphere: 5
Food: 5
Service: 5
Very good pizza. Wish dominos was as
Atmosphere: 3
Food: 4
Service: 4
Nice taste. Good place for take
Food: 4
Service: 4
Hothouse Pizza is a Vancouver Island staple of high quality pizza. Its on par with Ali Baba and Keating Pizza.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Box of Pizza
Thank you for a great piece of pizza!
Atmosphere: 5
Food: 5
Service: 5
Love any bbq chicken pizzas. Reasonable and filling.
Atmosphere: 5
Food: 5
Service: 5
By the slice or order S M L whole. Real ingredients and I love the crust. TO GO / small counter.
Atmosphere: 2
Food: 4
Service: 4
Skinny man with the wicked tunes, slangin' slices in the Westside - aight.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordered pizza for myself and my son he is 2.5 years of age.My toddler has aggressive dairy allergies. I stated over the phone that his needed to be 100% dairy free I stressed this several times. The person on the phone confidently assured me there would be no dairy products on his pizza.Now I know there is milk powder in the regular dough, I was told by a staff member in previous months the whole wheat was 100% dairy free so naturally I ordered this dough with vegan daiya cheese not the soya cheese that has milk proteins. The order taker quickly took the order almost blowing over my concerns on my order. So when I picked up I asked again to make sure, apologized for my persistence and told them if my son ingests dairy or any type of dairy product, he will violently vomit and have diarrhea for two days. The two gentleman said no worries there is no dairy in this pizza. Feed it to my son and two hours later he is throwing up the pizza and has diarrhea everywhere. Now either there was cross-contamination or my order was disregarded. Either way. My toddler has been affected by this and I’m less than impressed. I will be calling in the morning and hoping there’ll be a resolution. This will be my last time, ordering with hot House, as this is now the third time in a row I’ve had issues with their pizzas and issues with their staff not listening to my orders. I hope you guys can improve your quality of customer service and taking the time to take note of what your clients are ordering so there’s less incidents like this happening.
Atmosphere: 1
Food: 1
Service: 1
Placed a large order for work, put the order in early in the day. Received a call back to confirm the order. It was ready at the time I requested, great job!!!!!
Atmosphere: 5
Food: 5
Service: 5
Today I ordered pizza delivery for my staff. When the pizza arrived the delivery driver never even came to the door he called and said the pizza is here. When I went down to get it the pizza was sitting in the dirt and the driver was standing by his car with a dirty old skip the dishes bag pointing at the pizza. He never even said a word to me. It was very unsanitary and unprofessional. Will not order there again.
Food: 4
Service: 1
So gross! What's happened? At some point after the pandemic the quality of this pizza has gone downhill. The crust is dried out, pretty much inedible, and there are barely any toppings. The one star goes to the friendly staff.
Ordered a pizza and requested regular crust for the pizza. Got thin crust and then they refused to refund or send a new pizza. Got stuck paying for a pizza we didn't even want. Never ordering from them again.
Atmosphere: 1
Food: 1
Service: 1