Debit machine forces you to tip, even if it's take out. Fries weren't fresh despite only being open for 15 minutes. No fork or ketchup in bag. Woman working till didn't understand how the box meals work.
David J M
Bad in many ways. My friend worked here, and after 6 months she had permanent oil burns all over her arms. The owner or managers don’t care enough about the safety of staff. They are always understaffed. As a delivery driver, if i pick up food from here, it is 20+ minutes late. The staff is nice, but the management is not hiring enough people. Please don’t buy from this terrible KFC location.
ZAID AULIA
I could have given 0 if possible, so unprofessional staff , -1 communication skills , 0 costumer service, -1 attitude
Ronald Anthony
Excellent service and the food was nice and fresh. Service was fast as well.
Long John69
Was going to stop at this location for some food as I have been wanting to get some kfc for a while now but after reading the reviews briefly before heading over I will 100% not be going to this location. As a business you guys should probably respond to some of these and address your issues
alana clay
Absolutely do not waste your money here! The chicken was so disgusting, it was wet and soaked in grease and %100 inedible!! I would give it 0 stars if possible. I have never had such a awful experience!!! We will never order here again.
Jim Mur
Make sure you get what you paid for!!!
Kourosh Pazandeh
My second time here. First time service was wayyyyy toooo sloooowww. Gave it another go, ordered through the app. Went to pick it up, but when I gave them my code they had to manually print the order. More a flaw with the app/system, but what's the point of advance ordering if they don't start until you get there. Staff were friendly and accommodating. But then when I got home I was missing my fries... didn't feel like turning around. Hope someone reads this and makes it right. Onion rings and popcorn chicken were crispy, but dark meat chicken was soggy and greasy. EDIT: 3rd visit now. All food was soggy, cold, and greasy even when I checked it at the restaurant. Also they gave me a regular fries instead of mega. I go here because it's close to home, but I will be making trips to Popeyes from now on. KFC is just not worth the money
Scott
:::BEWARE OF TIP SCAM::: Bought 2 chicken sandwiches. The guy at the window didn’t speak English’s and wouldn't tell me the price of the food. He kept pointing at the machine for tap after typing in the price. I asked for a receipt but again he didn’t understand. I got home and checked my bank and noticed it cost 35 dollars for 2 famous chicken sandwiches which are 5 dollars each. I’m pretty sure I got tip scammed. Be careful guys.
These new owners are running this place as they would is they were back home. I don’t mean to sound rude, but as a Canadian I’ve never had a bad experience at a KFC till the new management took over, they “tip scam”, check your receipts if they ever give you one, and if you don’t insist on needing it. They pretend they don’t understand English but they do, I have a family member who worked there and tgg he e employees would laugh when they got to play “stupid”. Like it’s a game to pass time. Also after new management, the prices literally doubled. I couldn’t imagine the price of a family trying to eat here without a coupon. There are so many better restaurants to eat at in Victoria. But spending $50 on disgusting sloppy wet dripping chicken is not a fun time and yeah they don’t care about their work there at all. They have no pride in their jobs. It’s really sad.. If I could give a zero, I would just like the other 25 comments I’ve read terrible terrible place to go. It’s definitely not the place. It was six or eight years ago highly do not recommend and they don’t answer their phone. Kind of weird.
john fred
Wow Look at the reviews, nothing. But one stars show me some 5 stars. There's nothing because the staff is terrible. I waited 5 minutes for them to come out and tell me with nobody there. Nobody in the drive through to tell me.It's gonna be another five minutes before they can even take my order. Whoever the new management is is horrible and and I hope this place fails
Shazz Bajwa
It’s ridiculous that if i have placed order i can’t get it from drivethru i mean what are they thinking
unknown defender
awful waiting time,ordered the day before
xalanamut rice
Waited 45 mins for a bucket of chicken with fries, when we received our food our chicken was soaking in a inch of grease at the bottom of the bucket and the fries were cold. Called them but they didn't answer their phone. DO NOT RECOMMEND THIS PLACE. GO SOMEWHERE ELSE.
worst food n service
Debit machine forces you to tip, even if it's take out. Fries weren't fresh despite only being open for 15 minutes. No fork or ketchup in bag. Woman working till didn't understand how the box meals work.
Bad in many ways. My friend worked here, and after 6 months she had permanent oil burns all over her arms. The owner or managers don’t care enough about the safety of staff. They are always understaffed. As a delivery driver, if i pick up food from here, it is 20+ minutes late. The staff is nice, but the management is not hiring enough people. Please don’t buy from this terrible KFC location.
I could have given 0 if possible, so unprofessional staff , -1 communication skills , 0 costumer service, -1 attitude
Excellent service and the food was nice and fresh. Service was fast as well.
Was going to stop at this location for some food as I have been wanting to get some kfc for a while now but after reading the reviews briefly before heading over I will 100% not be going to this location. As a business you guys should probably respond to some of these and address your issues
Absolutely do not waste your money here! The chicken was so disgusting, it was wet and soaked in grease and %100 inedible!! I would give it 0 stars if possible. I have never had such a awful experience!!! We will never order here again.
Make sure you get what you paid for!!!
My second time here. First time service was wayyyyy toooo sloooowww.
Gave it another go, ordered through the app. Went to pick it up, but when I gave them my code they had to manually print the order. More a flaw with the app/system, but what's the point of advance ordering if they don't start until you get there.
Staff were friendly and accommodating. But then when I got home I was missing my fries... didn't feel like turning around. Hope someone reads this and makes it right.
Onion rings and popcorn chicken were crispy, but dark meat chicken was soggy and greasy.
EDIT: 3rd visit now. All food was soggy, cold, and greasy even when I checked it at the restaurant. Also they gave me a regular fries instead of mega. I go here because it's close to home, but I will be making trips to Popeyes from now on. KFC is just not worth the money
:::BEWARE OF TIP SCAM:::
Bought 2 chicken sandwiches. The guy at the window didn’t speak English’s and wouldn't
tell me the price of the food. He kept pointing at the machine for tap after typing in the price. I asked for a receipt but again he didn’t understand. I got home and checked my bank and noticed it cost 35 dollars for 2 famous chicken sandwiches which are 5 dollars each. I’m pretty sure I got tip scammed. Be careful guys.
Restaurantji Recommends
These new owners are running this place as they would is they were back home. I don’t mean to sound rude, but as a Canadian I’ve never had a bad experience at a KFC till the new management took over, they “tip scam”, check your receipts if they ever give you one, and if you don’t insist on needing it. They pretend they don’t understand English but they do, I have a family member who worked there and tgg he e employees would laugh when they got to play “stupid”. Like it’s a game to pass time. Also after new management, the prices literally doubled. I couldn’t imagine the price of a family trying to eat here without a coupon. There are so many better restaurants to eat at in Victoria. But spending $50 on disgusting sloppy wet dripping chicken is not a fun time and yeah they don’t care about their work there at all. They have no pride in their jobs. It’s really sad.. If I could give a zero, I would just like the other 25 comments I’ve read terrible terrible place to go. It’s definitely not the place. It was six or eight years ago highly do not recommend and they don’t answer their phone. Kind of weird.
Wow Look at the reviews, nothing. But one stars show me some 5 stars. There's nothing because the staff is terrible. I waited 5 minutes for them to come out and tell me with nobody there. Nobody in the drive through to tell me.It's gonna be another five minutes before they can even take my order. Whoever the new management is is horrible and and I hope this place fails
It’s ridiculous that if i have placed order i can’t get it from drivethru i mean what are they thinking
awful waiting time,ordered the day before
Waited 45 mins for a bucket of chicken with fries, when we received our food our chicken was soaking in a inch of grease at the bottom of the bucket and the fries were cold. Called them but they didn't answer their phone. DO NOT RECOMMEND THIS PLACE. GO SOMEWHERE ELSE.
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