Like the other comments say, the food is fine but the service is terrible. Looking like all people complained about the long hair girl. can’t believe how rude she is. Never smile, rolled her eyes, no any polite words. And she was very loud while she was joking with her coworkers about their personal issues. Very unprofessional, very rude, very unfriendly. This is the first time I have a negative comment about a business. And I didn’t pay tips for the awful experience.
Atmosphere: 2
Food: 3
Alex Le
I had mini hotpot here. It was so good!! The service was fast and price was reasonable for one person. Definitely the place for hotpot-lover. Thank for opening late!!
Food: 5
Recommended dishes: Soup
wendy
It tastes great, highly recommended!
Food: 5
Service: 5
hu lara
They have their own takeout system and the price is very moderate. It is recommended to use it.
Atmosphere: 5
Food: 5
Service: 5
Victoria Westshore
Very nice service, the mutton skewers and chicken wings are very unique. I’m really lucky to be able to taste hotpot in
Atmosphere: 5
Food: 5
Service: 5
Bretzel “It comes with a twist” Traditional German Treats
That was an awesome experience. We've been here the first time and never had this type of dish before. The portions were big so that we even took half of our order home. We ordered way too much food but didn't want to miss out on anything. Highly recommended and we will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Garret Zhang
Everything is good, except price is a little bit high.
Atmosphere: 3
Food: 4
Service: 4
天空
Really rubbish service!
Alex
We got gratuity added without us knowing on a table of 6 which ended being $30 and then without warning us, we tipped another $30.
Atmosphere: 3
Food: 3
Service: 1
anika “anik”
Laila laila has good food but we paid 60 dollars worth of tips because they secretly added 15% of tips that was worth 30 dollars, and they didn’t tell us. We unknowingly added another 15%, paying much much more than we intended to.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Deep Fried Pork Strips with Chili Pepper Powder 炸酥肉
There is not even a tiny bit of meat in the mutton soup noodles.
Food: 1
Jo Chang
The service is terrible, when we called the server and ask the question, her attitude was like we owned her money. I know they're busy at that moment but she can said it the nice way instead of rolling her eyes and being so rude, will never go
Atmosphere: 2
Food: 2
Service: 1
Derrek Leong
Pretty authentic Sichuan style hotpot. Brought me back to my time spent in Chongqing China. Lots of options to choose, lots of snacks and nice to have a custom hotpot sauce station. Will for sure be back!
Atmosphere: 4
Food: 4
Service: 4
吳幸華
The food is really deliciousThe hotpot in Vancouver should be one of the best.
Atmosphere: 4
Food: 5
Service: 5
Elaine
Delicious hot pot. Broth was tasty. Good choices for meats, seafood and vegetables. Option to make your own dipping sauce.
Like the other comments say, the food is fine but the service is terrible. Looking like all people complained about the long hair girl. can’t believe how rude she is. Never smile, rolled her eyes, no any polite words. And she was very loud while she was joking with her coworkers about their personal issues. Very unprofessional, very rude, very unfriendly. This is the first time I have a negative comment about a business. And I didn’t pay tips for the awful experience.
Atmosphere: 2
Food: 3
I had mini hotpot here. It was so good!! The service was fast and price was reasonable for one person. Definitely the place for hotpot-lover. Thank for opening late!!
Food: 5
Recommended dishes: Soup
It tastes great, highly recommended!
Food: 5
Service: 5
They have their own takeout system and the price is very moderate. It is recommended to use it.
Atmosphere: 5
Food: 5
Service: 5
Very nice service, the mutton skewers and chicken wings are very unique. I’m really lucky to be able to taste hotpot in
Atmosphere: 5
Food: 5
Service: 5
That was an awesome experience. We've been here the first time and never had this type of dish before. The portions were big so that we even took half of our order home. We ordered way too much food but didn't want to miss out on anything. Highly recommended and we will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Everything is good, except price is a little bit high.
Atmosphere: 3
Food: 4
Service: 4
Really rubbish service!
We got gratuity added without us knowing on a table of 6 which ended being $30 and then without warning us, we tipped another $30.
Atmosphere: 3
Food: 3
Service: 1
Laila laila has good food but we paid 60 dollars worth of tips because they secretly added 15% of tips that was worth 30 dollars, and they didn’t tell us. We unknowingly added another 15%, paying much much more than we intended to.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Deep Fried Pork Strips with Chili Pepper Powder 炸酥肉
Restaurantji Recommends
There is not even a tiny bit of meat in the mutton soup noodles.
Food: 1
The service is terrible, when we called the server and ask the question, her attitude was like we owned her money. I know they're busy at that moment but she can said it the nice way instead of rolling her eyes and being so rude, will never go
Atmosphere: 2
Food: 2
Service: 1
Pretty authentic Sichuan style hotpot. Brought me back to my time spent in Chongqing China. Lots of options to choose, lots of snacks and nice to have a custom hotpot sauce station. Will for sure be back!
Atmosphere: 4
Food: 4
Service: 4
The food is really deliciousThe hotpot in Vancouver should be one of the best.
Atmosphere: 4
Food: 5
Service: 5
Delicious hot pot. Broth was tasty. Good choices for meats, seafood and vegetables. Option to make your own dipping sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tofu Puff, Oyster Mushroom, Sliced Lamb, Dipping Sauce, Fatty Beef, Seafood, Soup Base, Fish Balls