Marble Slab

1150 Douglas St, Victoria
(250) 590-3367

Recent Reviews

Lyndsey Bishop

Kind staff, lots of delicious optionsDietary restrictions: Good dairy-free options

Atmosphere: 5

Food: 5

Service: 5

Chelsey de Groot

Marble slab is so great!! Aman and Charu are always very friendly and make our ice cream orders perfect. I wish I could give them 5000 stars. I will be here every weekend for the rest of my life.

Atmosphere: 5

Food: 5

Service: 5

Bianca Lok

Went here last summer when I was craving something sweet after dinner and I still think about this today.The first lady that served me did not have the best customer service. When I asked what topping they have in response to her question of what toppings do I want, she just pointed her chin towards the general direction of where the topping was. To add, when it was my turn to pay with a different lady at the till, apparently the first lady that scooped the ice cream, thought that I (Asian) was with the party in front of me (a caucasian mother and a son) and she had mistakenly charged them extra for my order as well. It is okay to assume things, but it is clear that the pair were interacting and making conversation as compared to me who clearly stood a distance in my line, minding my business. Props to her for chasing them down the street to give them a refund, but overall it was chaotic and could have been prevented with simply greeting customers as you move up the line.I did read reviews of different ice cream shops in the area beforehand as I am not from the area but I really wished I have trusted the bad reviews on this shop in particular and walked the extra distance to another as customer service really does make or break experiences.

Atmosphere: 3

Food: 3

Service: 1

vishal kumar

I went there with my wife but the two indian servers were so rude.. we asked about the number of flavours can be added to gourmet creations.. she rudely replied 2. Her behaviour was so

Atmosphere: 1

Food: 2

Service: 1

ERIC LEE

Ice cream chain. Accepts credit card. No in-store washroom.

Jeffrey J Koh

It was a great ice cream shop with lots of flavors, and it had unlimited toppings, and the portions were really big. It was also really tasty.

Atmosphere: 5

Food: 5

Service: 5

Ragdoll ToT

When I come back I have to eat these ice creams again, they were delicious ?????

Atmosphere: 5

Food: 5

Service: 5

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I REALLY liked their ice cream. Smooth, velvety whipped texture and sooo many mixins. The best part has to be how many chunks and toppings they put in. So many different options too. You can't get this anywhere else. I wish they had a location closer to me. I went there two days in a row.We got white chocolate raspberry swirl, rocky road, and red velvet. A small cone is massive by the way so don't say I didn't warn you.No issues with service for our experience, the employee was very attentive and gave us time to decide.

Lorna E.

Went in for a last minute birthday cake.. we're visiting from the US. Birthday girl chose her cake, was told it's chocolate cake with chocolate ice cream and Skor. This is pure ice cream with bits of Skor just shaped like ice cream, there was no cake in here what so ever.

Samuel T

Great ice cream. They need more staff to serve or you need patience.

JANICE HASTINGS-CORREIA

Had Mango, coconut ice cream with pineapple, Reece peanut butter cups, strawberries and chocolate chips!!! hmmm! So good!

Backyard Bounce

Horrible store to buy ice cream from.Every time I place a pick up order online it gets cancelled. Horrible horribleI tried for days. Same thing every single time

Jorge P Arancibia

Great ice cream spot. The young lady in the evening is very personable and offers great customer service. Sweat cream was a great suggestion on her part. Hope to come back and see her again.I was so happy to see sliced almonds, my favourite topping.

Deepak Toor

Tastes good, but didnt have a few flavors/toppings

Rei A

Friendly staff. Their milkshakes are also really good.

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