Disappointing fries here every time ! Never get a full large fries, always very small portion of large order. Cold burgers.
Hussain Bargesh
This is the tenth time Iâve visited to purchase a coffee and attempted to use the rewards program through your app, but the code provided consistently fails to work. Every time I pay, the app displays a code that cannot be redeemed, which feels misleading.
If the rewards program is not functioning properlyâor worse, not intended to be used by customersâwhy promote it at all? Iâve already reported this issue multiple times through the app with no resolution. I live near Langford and have made repeated efforts to give your business a chance, but this ongoing issue has become frustrating.
Iâve decided not to purchase coffee from your store anymore and will be switching to Tim Hortons. Additionally, Iâll be leaving a review to share this experience with others. If a rewards program is offered, customers deserve transparency and functionality, regardless of how large the company is. Please address this seriously and stop misleading your loyal customers.
Joel Moroschan
Its McDonald's. You know exactly what mid grade experience to expect
Karan
Mocha has not been available as the machine has broken down everyday since the last 7 weeks. There is a minimum standard of service which is not being met. If this continues, I will notify MCD corporate.
Arcangela Barreto
Always so fast and lots of parking! Their drive-thru is well organized and I found their staff is always kind
Sarah Wright
yesterday i went through the millstream mcdonald's drive through with my friend to get water drinks and a mcdouble, sometimes the people talk to fast and or the speaker isn't very loud so you can't hear if they tell you to go to the first or second window because sometimes they don't have someone at the first window. me and my friend pulled up to the first window and there was no one there so we assumed we had to pull up turns out we were wrong but as soon as we got up to the other window my friend had told the lady she didn't pay and why. we were met with the response of "don't skip next time" said rudely by a lady by the name of val on her name tag. again we had only ordered 2 waters 2 pops and a mcdouble. my friend paid and she a minute later she said "don't skip time now we're having trouble finding your stuff", i go to this mcdonald's all the time and have never had anyone be that rude. not our fault there was no one at the first window and we can't hear you because your speakers aren't great. we were not trying to get out of paying we payed immediately at the second window and the lady was acting like we just skipped on purpose
TLI UnSeeded
Thursday night, November 14th 2024, my girlfriend and her friend went through the drive through to buy some drinks and a single sandwich. When they went to the first window, no one was there so they proceeded to the second window as one does. Our friend informed them that she didnât go to the first window because no one was there. A very rude lady named Val happened to be the one working the second window. She said âwell donât skip next time. We canât find your things cuz you skipped.â, when all that was needed was a just drive back around and pay at the first counter. She then proceeded to let them pay at the second window after being rude about it. I get this is a fast food place but if you see no one in the first window, you pull up to the second. I hope Val gets some disciplinary action, as it was completely uncalled for.
Brian Sutton
Absolutely Disgusting.. found some sort of string in my burger, which by way resembles dental floss..
Atmosphere: 1
Food: 1
Service: 1
rob beau
McDonald's is just what you would expect. A great place if you have coupons.
I understand prices are up because of inflation so I don't mind spending a bit more as long as they maintain quality. Just spent 15.00 for food that was disgusting. Fries stone cold, big Mac looks like it was slapped together by a toddler ( plus they forgot 1 order of fries ) Cmon McDonald's, do better ? ( P.S I'm not expecting to hear back from Management as they haven't responded to anyone's reviews and obviously don't care )
Atmosphere: 4
Food: 1
Service: 4
Matt Miller
Absolutely no reason why I should be waiting for 20 minutes on a Saturday night in the drive through. Each car is taking 5-10 minutes. Either learn to work with pace or go work somewhere else. *FAST* food
Cheryl Aitken
Very fast drive thru, super friendly service. They're definitely doing the best they can! A few stand out from the crowd but they're always so busy I haven't had the chance to catch their names.
Atmosphere: 5
Food: 3
Service: 5
John Murray
Itâs been 12 minutes since I ordered a cheeseburger, apple pie and a sundae. Oh now they donât have apple pies and it will be another 10 minutes to bake it and they wonât let me take it home and bake it there.
Edit: the apple pie was burnt lol
Atmosphere: 2
Food: 2
Service: 1
Franjo Crnkovic
Easy location after a crazy adventure at Langford costco!!!
Food was đ„¶
Disappointing fries here every time ! Never get a full large fries, always very small portion of large order. Cold burgers.
This is the tenth time Iâve visited to purchase a coffee and attempted to use the rewards program through your app, but the code provided consistently fails to work. Every time I pay, the app displays a code that cannot be redeemed, which feels misleading.
If the rewards program is not functioning properlyâor worse, not intended to be used by customersâwhy promote it at all? Iâve already reported this issue multiple times through the app with no resolution. I live near Langford and have made repeated efforts to give your business a chance, but this ongoing issue has become frustrating.
Iâve decided not to purchase coffee from your store anymore and will be switching to Tim Hortons. Additionally, Iâll be leaving a review to share this experience with others. If a rewards program is offered, customers deserve transparency and functionality, regardless of how large the company is. Please address this seriously and stop misleading your loyal customers.
Its McDonald's. You know exactly what mid grade experience to expect
Mocha has not been available as the machine has broken down everyday since the last 7 weeks. There is a minimum standard of service which is not being met. If this continues, I will notify MCD corporate.
Always so fast and lots of parking! Their drive-thru is well organized and I found their staff is always kind
yesterday i went through the millstream mcdonald's drive through with my friend to get water drinks and a mcdouble, sometimes the people talk to fast and or the speaker isn't very loud so you can't hear if they tell you to go to the first or second window because sometimes they don't have someone at the first window. me and my friend pulled up to the first window and there was no one there so we assumed we had to pull up turns out we were wrong but as soon as we got up to the other window my friend had told the lady she didn't pay and why. we were met with the response of "don't skip next time" said rudely by a lady by the name of val on her name tag. again we had only ordered 2 waters 2 pops and a mcdouble. my friend paid and she a minute later she said "don't skip time now we're having trouble finding your stuff", i go to this mcdonald's all the time and have never had anyone be that rude. not our fault there was no one at the first window and we can't hear you because your speakers aren't great. we were not trying to get out of paying we payed immediately at the second window and the lady was acting like we just skipped on purpose
Thursday night, November 14th 2024, my girlfriend and her friend went through the drive through to buy some drinks and a single sandwich. When they went to the first window, no one was there so they proceeded to the second window as one does. Our friend informed them that she didnât go to the first window because no one was there. A very rude lady named Val happened to be the one working the second window. She said âwell donât skip next time. We canât find your things cuz you skipped.â, when all that was needed was a just drive back around and pay at the first counter. She then proceeded to let them pay at the second window after being rude about it. I get this is a fast food place but if you see no one in the first window, you pull up to the second. I hope Val gets some disciplinary action, as it was completely uncalled for.
Absolutely Disgusting.. found some sort of string in my burger, which by way resembles dental floss..
Atmosphere: 1
Food: 1
Service: 1
McDonald's is just what you would expect. A great place if you have coupons.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I understand prices are up because of inflation so I don't mind spending a bit more as long as they maintain quality. Just spent 15.00 for food that was disgusting. Fries stone cold, big Mac looks like it was slapped together by a toddler ( plus they forgot 1 order of fries )
Cmon McDonald's, do better ?
( P.S I'm not expecting to hear back from Management as they haven't responded to anyone's reviews and obviously don't care )
Atmosphere: 4
Food: 1
Service: 4
Absolutely no reason why I should be waiting for 20 minutes on a Saturday night in the drive through. Each car is taking 5-10 minutes. Either learn to work with pace or go work somewhere else. *FAST* food
Very fast drive thru, super friendly service. They're definitely doing the best they can! A few stand out from the crowd but they're always so busy I haven't had the chance to catch their names.
Atmosphere: 5
Food: 3
Service: 5
Itâs been 12 minutes since I ordered a cheeseburger, apple pie and a sundae. Oh now they donât have apple pies and it will be another 10 minutes to bake it and they wonât let me take it home and bake it there.
Edit: the apple pie was burnt lol
Atmosphere: 2
Food: 2
Service: 1
Easy location after a crazy adventure at Langford costco!!!
Atmosphere: 5
Food: 5
Service: 5
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